User guide

13
Managing users
Deleting a user
McAfee Encrypted USB Devices User Guide
2 Complete the instructions on the Create User page to add the user and authenti-
cation credentials.
Deleting a user
Only the administrator can remove a user from the device. Once you delete a user, the
user’s data is permanently lost even if a key recovery system exists.
To delete a user
1 On the main page of Encrypted USB, under User Management, click Delete User.
2 Complete the instructions on the Delete User page to delete the user.
Note: Upgraded devices may have multiple Administrator accounts that were created
using a previous version of Encrypted USB. Once you delete an Administrator account,
you cannot recreate it. If only one Administrator account remains on the device, you
cannot remove this user.
Managing authentication methods
Before you can change your authentication details, such as enroll a finger or change
your password, you must authenticate to the device. Otherwise, only an Administrator
can change a user’s authentication details.
Once you reach the total number of enrolled fingers allowed for the device or your user
account, you cannot enroll more.
To enroll a finger
1 On the main page of Encrypted USB, under User Management, click Manage
Authentication Methods.
2 Click Enroll Fingerprint and follow the instructions to enroll a new finger.
To delete a fingerprint
1 On the main page of Encrypted USB, under User Management, click Manage
Authentication Methods.
2 Click Delete Enrolled Fingerprint and follow the instructions to delete the finger-
print.
Note: If you delete the user’s last fingerprint template, and the user is not set up to use
password authentication, you will prevent the user from accessing data on the private
partition and in the private store unless you reset the user’s authentication method. For
more information, see “Rescuing a user” on page 14.
To change a password
1 On the main page of Encrypted USB, under User Management, click Manage
Authentication Methods.
2 Click Change Password and follow the instructions on the Change Password
page to create a new password.
If you are using two-factor authentication, the device will prompt you to authenti-
cate using a biometric before opening the Change Password page.