Specifications
11
Communicating with your Instructor:
One of the most important factors for success in online learning is staying in touch with your
instructor. If you are having problems or do not understand the requirements of an
assignment, you need to let your instructor know immediately. If you will not be able to submit an
assignment on time, let your instructor know. When emailing your instructor, always use your CAC
student email account. Include your name and the class you are taking, along with the days and
times of the class or the CRN. For example: Joe Smith, ECE120, MW 11am, or Joe Smith,
ECE120, OL, CRN 30548. Your instructor may have many students and may be teaching more than
one section of the class you’re taking, so it is necessary to provide this information in every email.
The Online Learning Page:
You can avoid many problems by thoroughly reading the Online Learning pages. There are
frequently asked questions (FAQs), tutorials, and information on system requirements. These pages
can be found at http://www.centralaz.edu. Click on the Quick Links tab and choose Online Learning.
Assignments:
Instructors have different requirements on how to submit assignments. Find out from your instructor
his/her preference. Different methods include email attachments, use of the Assignments feature,
discussion board posts, or SafeAssign—an anti-plagiarism utility. Your instructor will explain this in
the syllabus or in a classroom announcement or posting.
Quizzes and Exams:
Some instructors require various assessments be completed within Blackboard. In some cases you
will be given immediate feedback on quizzes and/or exams, which will help you to focus your study
and gauge your comprehension of the content. Please Note: The instructor has the option to show
or hide the answers to quizzes and test questions; therefore, you will not always be able to see the
correct answers to the test questions.
Computer Difficulties:
It is essential to have a backup plan. Think about other computers you can use—friends, family,
neighbors, public libraries, or your nearest CAC campus computer lab. Be sure to find out the hours
and rules of your local campus and library.
If you have computer difficulties and are not able to submit work, you must contact your instructor
right away. Your instructor will tell you about alternative ways to submit your work, if permitted.
Contact your instructor by phone, if possible, so that you’re certain he/she gets your message right
away. Please Note: Notifying your instructor of computer issues does not mean that the instructor
will automatically make modifications to the schedule.
The college also has computer difficulties at times. Don't panic! Usually you can try again at a later
time and the problem will be resolved. Email or call your instructor if you are not able to get into
Blackboard in a reasonable amount of time.
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