Product guide

3
Locate and select the Unconfigure Network Access option.
A warning message states that the configuration is reset to the default values appears.
4
Press Y to continue.
5
On the next screen, select an appropriate option: Full Unconfigure or Partial Unconfigure, then press
Enter to execute the configuration.
6
Once the unconfiguration is complete, the menu appears. Press Return to go back to the
previous screen and press Y to exit the MEBX menu.
McAfee KVM Viewer
I started an IDE-R session through McAfee KVM Viewer and closed the screen. Why the
IDE-R connection is still active when I reopen the McAfee Viewer screen?
An active IDE-Redirection session does not end when the McAfee KVM Viewer is closed. In the
McAfee KVM Viewer screen, click Tools | Power Control | End IDER Session to end the IDE-R session.
General
Should I connect Intel
®
AMT systems to AC power to allow Intel
®
AMT actions?
Laptop devices with Intel
®
AMT support must be connected to an AC power supply. Detection of
AC (normal power supply) operation and DC power (battery) operation is supported. If the
laptop is on, the AC power supply can be disconnected. ePO Deep Command can communicate
with the chipset on the laptop. However, if the laptop is turned off or in a different power state,
the AC power supply must be connected to communicate with ePO Deep Command.
More details on the supported power packages are available in the Intel
®
AMT Release
2.5/2.6/4.x/6.x/7.0:
• http://software.intel.com/sites/manageability/AMT_Implementation_and_Reference_Guide/
DOCS/Implementation%20and%20Reference%20Guide/WordDocuments/
supportformultiplepowerpolicies.htm
• http://software.intel.com/en-us/articles/mobile-computing-with-intel-amt/
Why do some of the interface items in certain forms are not aligned properly?
Make sure that you do not run your web browser in Compatibility Mode. McAfee ePO does not
support this mode of the web browsers.
11
Frequently asked questions
144
McAfee ePO Deep Command 2.1.0 Product Guide