Product guide

Task
For option definitions, click ? in the interface.
1
In the McAfee ePO console, click Menu | Client Task Comparison, select ePO Deep Command 2.1.0 as the
product, select AMT Maintenance as the policy category, then select Show settings.
2
Select the tasks to compare in the Compare Client Tasks row from the Policy 1 and the Policy 2 column
lists.
The settings available in the tasks and their values appear for the comparison.
Managing events and logs
Configure events to track configuration changes and any failures reported from Intel
®
AMT systems,
and check issue details in logs.
ePO Deep Command events
When configured to track, these events are logged in the Threat Event log.
The ePO Deep Command software generates two kinds of events:
• Out-of-band events — Events generated when an Intel
®
AMT action is triggered on a client
system.
• Configuration events — Events generated when a configure or unconfigure policy is enforced on
Intel
®
AMT systems.
Name ID Generates when...
Out-of-band events
Deep Command - Local Fast Call
For Help
34350 A local Intel
®
AMT system initiates a Client
Initiated Local Access call for technical help.
Deep Command - Connected
Remote Fast Call For Help
34351 A remote Intel
®
AMT system initiates a Client
Initiated Remote Access call.
Deep Command - Disconnected
Remote Fast Call For Help
34352 A remote Intel
®
AMT system closes a Client
Initiated Remote Access call.
Deep Command - Command Not
Found
34360 The arbitrary command specified in the policy
is not a valid command.
Deep Command - Command
Execution Failed
34361 The arbitrary command specified in the policy
fails to execute for some reason. For
example, when a user doesn't have sufficient
rights to execute the command.
Deep Command - Maintenance
Failure
34367 A maintenance task has failed.
Deep Command - Maintenance
Success
34368 A maintenance task is successfully executed.
Deep Command - Local User
needs help
34369 An event of type CILA_USER is generated
when a Local User requests assistance (if the
caller identification is enabled).
Deep Command - Connected
Remote Fast Call For Help from
User
34371 An event of type CIRA_USER is generated
when a connection request for a Remote Fast
Call For Help action from the current user is
successfully established (if the caller
identification is enabled).
Managing your Intel AMT systems
Managing events and logs
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McAfee ePO Deep Command 2.1.0 Product Guide
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