Product guide

Connect to a system using the Serial-over-LAN
Serial-over-LAN (SOL) is a mechanism that enables the input and output of the serial COM port of a
managed Intel
®
AMT system to be redirected over Internet Protocol (IP address).
Before you begin
• Make sure that SOL is supported and enabled on your Intel
®
AMT systems. Verify this
from the Deep Command tab on the System Properties page.
• Make sure that the correct Intel
®
AMT credentials are set, and a trusted root certificate
is uploaded on the Server Settings page.
• Make sure to enforce the Intel
®
AMT policies on systems where you are attempting to
establish an SOL connection.
• Make sure that the Intel
®
AMT system is accessible from the Agent Handler and the port
16995 is not blocked in the firewall.
• Make sure that Console Redirection is enabled in BIOS setup. This feature is enabled
automatically as part of Intel
®
AMT policy enforcement. However, for some
manufacturers, you must enable this feature manually.
You can use SOL to connect to a remote Intel
®
AMT system through a virtual serial port. After initiating
an SOL session, you can see it is active. You can also access the BIOS of the Intel
®
AMT system and
send keyboard key combinations using SOL.
Task
For option definitions, click ? in the interface.
1
In the McAfee ePO console, from System Tree, select up to four systems, which you want to connect
using SOL.
SOL is processed on a maximum of four systems at one time per Agent Handler.
2
Click Actions | AMT Actions | Serial-Over-LAN Terminal (SOL) to display the SOL terminal.
3
Click Connect to start a connection with the selected system. When the Terminal <=> ePO: Connected
message appears, the SOL session is active.
The screen is blank if the serial port has not sent any data, even though connection is established.
You can send keyboard key combinations to the Intel
®
AMT systems. These keys are specific to the
terminals. For example, If Ctrl-C is the key that stops the ping command on a Linux terminal,
selecting and sending this key to the Linux terminal by clicking Send on the SOL Terminal stops the
ping command.
4
View the policy enforcement status in Server Task Log.
Boot or restart using IDE-Redirection
IDE-Redirection allows you to restart an Intel
®
AMT system to a redirected disk.
Before you begin
• IDE-Redirection must be supported and enabled on the Intel
®
AMT systems. Verify this
from the Deep Command tab on the System Properties page.
• You must have enforced Intel
®
AMT policies at least once on the target systems to
enable the redirection port.
Managing your Intel AMT systems
Use the Intel AMT actions
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McAfee ePO Deep Command 2.1.0 Product Guide
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