Installation guide

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Contents
1 Introduction ...............................................................................................2
1.1 Purpose .............................................................................................2
1.2 Document Usage ...............................................................................2
1.3 Scope.................................................................................................2
2 Getting Started..........................................................................................3
2.1 Installing MPEG 2 Codecs .................................................................4
2.2 Installing avediaCentre ......................................................................5
2.3 Product Key Activation.......................................................................8
3 Troubleshooting ......................................................................................10
3.1 Starting avediaCentre without a license...........................................10
3.2 Starting avediaCentre with an invalid license...................................11
3.3 MPEG 2 Codecs not installed ..........................................................12
3.4 No channel names shown in the channel list ...................................13
3.5 I am using the Windows firewall but there are still no channels in the
channel list..................................................................................................14
3.6 My firewall has opened up the correct port but I still see no channel
list 16
3.7 Channels do not play from channel list ............................................17
Appendix A ZoneAlarm Firewall ...............................................................21
A.1 Permitting avediaCentre and components .......................................21
A.2 Troubleshooting ...............................................................................22
Appendix B Mcafee Personal Firewall ......................................................25
B.1 Add IGMP querier to trusted IP address list.....................................26
B.2 Disable Mcafee Personal Firewall....................................................30
B.2.1 Disabling Mcafee Personal Firewall..........................................30
B.2.2 Enable Windows Firewall..........................................................33
B.2.3 Restart ......................................................................................33
B.3 Technical Information.......................................................................34