Installation guide

z Help topics fail to display with Internet Explorer 2008 Enhanced Security configured. Go to Server Manager
and switch off Internet Explorer Enhanced Security and the ePolicy Orchestrator Help displays. (392671)
Other issues
z Logging on to the ePO server using the desktop icon might report the user IP address as 127.0.0.1.
(481852).
Installation, upgrade, and migration considerations
Consider the following when planning to install, upgrade, or migrate to ePolicy Orchestrator 4.5.
z Installation and upgrade considerations
z User name and password requirements
z Upgrading to ePolicy Orchestrator 4.5 from version 3.6.1 Patch 4 in a cluster environment
z Migration considerations
z Installing SQL 2008 Express on Windows Server 2003 or 2008
z Installing optional product documentation
Installation and upgrade considerations
z The ePolicy Orchestrator 4.0 Notifications feature has been replaced by Automatic Responses. The
notifications you created in version 4.0 are not supported or migrated to version 4.5 of the ePolicy
Orchestrator software. Before upgrading to version 4.5, McAfee recommends that you note the settings and
purpose of your 4.0 notifications, so that you can set up the Automatic Response system based on your 4.0
notifications notes.
z During installation, specify the machine name of the system where your database is installed. Using
localhost or the IP address causes the installation to fail.
z After upgrading, some server tasks are disabled due to differences in server task functionality. For example,
server tasks that were set to run immediately are disabled because this schedule option is no longer
available. Be sure to review all server tasks, update their settings, and enable them as needed.
z The following products are not yet supported on ePolicy Orchestrator 4.5. When you upgrade from a
previous version of ePolicy Orchestrator, these products are migrated
in order to retain their data. However,
they don't yet function correctly on ePolicy Orchestrator 4.5, and should not be used until an upgrade is
available that supports the 4.5 software
{ Endpoint Encryption 5.2.1
{ GroupShield Enterprise 6.0
{ GroupShield Enterprise 6.0.2 with SpamKiller Enterprise
{ LinuxShield 1.5
{ Non-Windows Agent 2.0
{ SecurityShield for Microsoft ISA Server
{ SiteAdvisor Enterprise 1.5
{ VDisk for Mac 1.0
{ VirusScan Enterprise 8.0i with McAfee AntiSpyware Enterprise
{ VirusScan for Mac 8.5
{ VirusScan for Mac 8.6
{ VirusScan Mobile Enterprise 2.0
z The following products are not supported on ePolicy Orchestrator 4.5. When you upgrade to version 4.5,
data associated with these products is not retained when upgrading to version 4.5.
{ ePO Agent (CMA) 3.5.5
{ ePO Agent for Linux
{ ePO Agent for Mac OS X
{ ePO Agent for Netware
{ LinuxShield 1.3
{ LinuxShield 1.4
{ McAfee Network Access Control 3.0
{ NetShield for NetWare 4.6.3
{ Policy Auditor 5.0
{ Policy Auditor 5.0.1
{ System Compliance Profiler
{ Virex 7.7
Upgrading to ePolicy Orchestrator 4.5 from version 3.6.1 Patch 4 in a cluster
environment