Installation guide

Default locations of troubleshooting log files
DescriptionFile LocationLog TypeLog File Name
Main DB log file for the
ePolicy Orchestrator 4.0.0
%temp%\NailogsInstallEPO400-DBINIT.log
installer. Contains any
output captured by
NaiLog.Dll during
installation.
Main log file for the ePolicy
Orchestrator 4.0.0 installer.
%temp%\NailogsInstallEPO400-TRACE.LOG
Used by the Common
License Application (CLA).
%temp%\NailogsInstalllicensing.log
Created by NaiLite.Dll during
the EULA and other License
API calls.
MSI log file created when
ePolicy Orchestrator installs
MSXML 6.0.
%temp%\NailogsInstallMSXML6Inst.Log
MSI log file created when
ePolicy Orchestrator installs
the MSXML 6.0 Patch.
%temp%\NailogsInstallMSXML6PatchInst.Log
File created by ePolicy
Orchestrator installer,
%temp%\Nailogs\OutputFilesTemporary[ExtensionFileName].cmd
containing the command
(sent to Remote-Client) to
check-in extensions.
File created by the ePolicy
Orchestrator installer,
%temp%\Nailogs\OutputFilesTemporaryePO##.tmp
containing the command
(sent to Remote-Client) to
check in Plugin, Point
Products, and Agent
packages.
Log file created when the
ePolicy Orchestrator installer
calls the Orion ANT installer.
[InstallDir]\Installer\coreInstallcore-install.log
Log file created when the
ePolicy Orchestrator installer
[InstallDir]\Installer\ePOInstallepo-install.log
calls the Mercury ANT
installer.
Application Server log file.
Present only after initial
[InstallDir]\DB\LogsPrimaryEpoApSvr.log
service startup. Output =
RManJNI, DalPolicy, SiteMgr,
and SiteMgrWrap.
Event Parser log file. Present
only after initial service
[InstallDir]\DB\LogsPrimaryeventparser.log
startup. Output =
EventParser.
ePolicy Orchestrator Server
agent handler and other
[InstallDir]\DB\LogsPrimaryserver.log
C++ code log file. Present
only after initial service
startup. Output =
Troubleshooting
Default locations of troubleshooting log files
27McAfee ePolicy Orchestrator 4.0 Installation Guide