Product guide

Sending manual wake-up calls to systems
Use this task to manually send an agent or SuperAgent wake-up call to systems in the System
Tree. This is useful when you make policy changes and you want agents to call in for an update.
Before you begin
Before sending the agent wake-up call to systems, make sure that wake-up support for the
systems’ groups is enabled and applied on the General tab of the McAfee Agent policy pages
(enabled by default).
Task
For option definitions, click ? on the page displaying the options.
1 Go to Systems | System Tree | Systems, then select the group that contains the
systems.
2 Select the systems from the list, then click Wake Up Agents. The Wake Up McAfee
Agent page appears.
NOTE: You may need to click More Actions to expose this action.
Figure 17: Wake Up McAfee Agent page
3 Verify the systems appear next to Target systems.
4 Select whether to send an Agent Wake-Up Call or SuperAgent Wake-Up call next to
Wake-up call type.
5 Accept the default or type a different Randomization (0 - 60 minutes). Consider carefully
the number of systems that are receiving the wake-up call with how much bandwidth is
available. If you type 0, agents respond immediately.
6 During regular communication, the agent sends only properties that have changed since
the last agent-server communication. This task is set by default to Get full product
properties. To send the complete properties as a result of this wake-up call, ensure this
is option selected.
7 Click OK to send the agent or SuperAgent wake-up call.
Sending manual wake-up calls to a group
Use this task to manually send an agent or SuperAgent wake-up call to a System Tree group.
This is useful when you have made policy changes and you want agents to call in for an update.
Distributing Agents to Manage Systems
Maintaining the agent
McAfee ePolicy Orchestrator 4.0 Product Guide82