Product guide

Agents and SuperAgents
The agent is the distributed component of ePolicy Orchestrator that must be installed on each
system in your network that you want to manage. A SuperAgent is an agent that is enabled to
broadcast wake-up calls by network broadcast segment. SuperAgents can also be used as a
repository from which to distribute products and updates.
The agent collects and sends information among the ePO server, update repositories, managed
systems, and products. Systems cannot be managed by ePolicy Orchestrator without an installed
agent.
Agent installation folder
The location of the agent installation folder differs on managed systems and the server by
default.
On the server system, the agent is installed in this location:
<SYSTEM_DRIVE>\PROGRAM FILES\MCAFEE\COMMON FRAMEWORK
On the managed system, if the agent was installed as part of another product installation or
pushed from the console to the system, it is installed by default in this location:
<SYSTEM_DRIVE>\PROGRAM FILES\MCAFEE\COMMON FRAMEWORK
On the managed system, if you are upgrading the agent from version 2.5.1, the new agent is
also installed after the existing agent is uninstalled, by default in this location:
<SYSTEM_DRIVE>\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK
CAUTION: Once the agent has been installed, you cannot change its installation directory without
first removing it.
Agent language packages
Agent installation packages, both default and custom, install in English. These are in the master
repository by default for clean installations.
Each agent language package includes only those files needed to display the user interface in
that language. Agent language packages can be replicated to distributed repositories.
After the initial agent-server communication, the agent retrieves the new package that
corresponds to the in-use locale and applies it. In this way, the agents retrieve only language
packages for the locales being used on each managed system.
NOTE: The interface continues to appear in the current language until the new language package
has been applied.
Multiple language packages can be stored on managed systems to allow users to switch
languages by changing the locale. If a locale is selected for which a language package is not
available locally, the interface appears in English.
Agent language packages are available for these languages:
• Italian• Brazilian Portuguese
• Chinese (Simplified) • Japanese
• Korean• Chinese (Traditional)
• English • Polish
• Spanish• Dutch
• French (Standard) • Swedish
• German (Standard)
Distributing Agents to Manage Systems
Agents and SuperAgents
McAfee ePolicy Orchestrator 4.0 Product Guide64