Installation guide

You can upgrade your ePolicy Orchestrator cluster server from version 4.0 Patch 7 or version 4.5 Patch

3 or later to version 4.6 of the software.

Upgrading from ePolicy Orchestrator software 4.0 Patch 7 is supported

only on 32-bit server-class operating systems.

Task

From the active node, open the ePO group in your Windows Cluster Management tool (2003: Cluster

Administrator; 2008: Failover Cluster Management). Take each of the following Generic Service

resources offline, then delete them:

• McAfee ePolicy Orchestrator 4.x.x Server

• McAfee ePolicy Orchestrator 4.x.x Application Server

• McAfee ePolicy Orchestrator 4.x.x Event Parser

Do not modify the following resources, which are required for a

successfully upgrade:

• Data drive

• ePolicy Orchestrator virtual IP address

• ePolicy Orchestrator virtual Network Name

Open the Services Control Manager and ensure that the following services are running:

• McAfee ePolicy Orchestrator 4.x.x Server

• McAfee ePolicy Orchestrator 4.x.x Application Server

• McAfee ePolicy Orchestrator 4.x.x Event Parser

Repeat this step on each node before you begin installing your new software.

Install your new ePolicy Orchestrator software on each node.

If you're upgrading from version 4.5, consider the node order in which

you originally installed version 4.5. You must begin your upgrade on the

same node as the original installation. For example, if you installed

ePolicy Orchestrator software version 4.5 on nodes A, B, and C, in that

order, you must upgrade node A first. The order in which you upgrade

subsequent nodes does not matter.

For detailed installation steps, see Installing ePolicy Orchestrator software on each node under

Performing Cluster installation.

After completing installation on each node, create the new Generic Service resources for version

4.6 of the software. Configuration for these resources depends on your operating system. For

operating system specific configuration details, see Creating the Generic Service resources under

Installing on Windows Server 2003 or Installing on Windows Server 2008.

Upgrading your remote Agent Handlers

When you upgrade your ePolicy Orchestrator server software, you must also upgrade any remote

Agent Handlers installed throughout your environment. Agent Handlers must be upgraded separately.

Remote Agent Handlers installed with previous versions of your software are not compatible with this

new version, and are not upgraded automatically.

Upgrading McAfee ePolicy Orchestrator software

Upgrading your remote Agent Handlers

McAfee

ePolicy Orchestrator

4.6.0 Software Installation Guide