Installation guide

3
Upgrading McAfee ePolicy Orchestrator
software
You can upgrade version 4.0 Patch 7 or version 4.5 Patch 3 or later of ePolicy Orchestrator software to
version 4.6.
Contents
Things to know before upgrading
Upgrading your ePolicy Orchestrator server
Upgrading your ePolicy Orchestrator cluster server
Upgrading your remote Agent Handlers
Things to know before upgrading
To successfully complete an upgrade, you need to prepare your environment. Review this content
before beginning your upgrade.
You need to:
• Review the unsupported products list.
• Back up all ePolicy Orchestrator databases.
• Back up the entire ePolicy Orchestrator directory.
• Disable any remote Agent Handlers in your environment.
• Turn off Windows updates before you begin your upgrade.
• Be sure that you have read, understood, and complied with the requirements and
recommendations detailed in Installation requirements and recommendations before you begin the
upgrade.
Supported and unsupported products
Review the products ePolicy Orchestrator supports before completing your installation or upgrade.
To view an updated list of supported and unsupported products, see one of the following
KnowledgeBase articles:
• McAfee ePO Supported Products — KB69814 (https://kc.mcafee.com/corporate/index?
page=content&id=KB69814)
• McAfee ePO Unsupported Products — KB69815 (https://kc.mcafee.com/corporate/index?
page=content&id=KB69815)
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McAfee
®
ePolicy Orchestrator
®
4.6.0 Software Installation Guide
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