Installation guide

Contents

Preface 5

About this guide ..................................5

Audience ..................................5

Conventions .................................5

What's in this guide ..............................6

Finding product documentation ............................6

1 Installation requirements and recommendations 7

Hardware requirements and recommendations ......................7

Software requirements and recommendations .......................8

Supported server-class operating systems ........................9

Supported virtual infrastructure software ........................10

Supported SQL Servers ...............................10

Supported Internet browsers .............................11

Distributed repository requirements ..........................11

Supported and unsupported products ......................... 12

2 Installing McAfee ePolicy Orchestrator software 13

Installation options .................................13

Things to know before installation ...........................14

About the SQL Server installation documented in this guide ............. 15

About the SQL Server roles required for installation .................15

About HTTP port options ............................16

Performing Express installation ............................16

Performing Custom installation ............................18

Performing Cluster installation ............................ 20

Installing on Windows Server 2003 ....................... 21

Installing on Windows Server 2008 ....................... 25

Testing the ePolicy Orchestrator cluster installation .................27

Performing remote Agent Handler installation ......................28

Installing remote Agent Handlers ........................28

Completing a first-time installation ...........................29

3 Upgrading McAfee ePolicy Orchestrator software 31

Things to know before upgrading ...........................31

Supported and unsupported products ...................... 31

Backing up ePolicy Orchestrator databases and directories ..............32

Disabling remote Agent Handlers before upgrading .................32

Upgrading your ePolicy Orchestrator server .......................33

Upgrading your ePolicy Orchestrator cluster server ....................33

Upgrading your remote Agent Handlers ........................ 34

4 Uninstalling McAfee ePolicy Orchestrator software 37

Uninstalling Express and Custom installations ......................37

Uninstalling Cluster installations ............................38

McAfee

ePolicy Orchestrator

4.6.0 Software Installation Guide