Installation guide

Performing remote Agent Handler installation
Each ePolicy Orchestrator server contains a master Agent Handler. Installing additional remote Agent
Handlers can help manage an increased number of products and systems managed by a single, logical
ePolicy Orchestrator server in situations where the CPU on the database server is not overloaded.
Remote Agent Handlers require the same high-speed network access to your database as the primary
ePolicy Orchestrator server.
You can use additional IP addresses for agent-server communication by
creating an Agent Handler group, and adding the additional IP address to
the virtual IP address input field. For more information, see Working with
Agent Handlers in the Product Guide or Help.
Installing remote Agent Handlers
You can install Agent Handlers throughout your environment to help manage agent-to-server
communication and load balancing. You can install remote Agent Handlers at any time.
Before you begin
Update the system with the latest Microsoft security updates, then turn off Windows
updates for the duration of the installation process.
Task
1
Open the folder where you extracted the contents of the ePolicy Orchestrator software installation
package.
2
Copy the Agent Handler folder to the intended Agent Handler server system.
3
Double-click Setup.exe to launch the McAfee Agent Handler InstallShield Wizard. After some
installation activities take place in the background, the InstallShield Wizard opens. Click Next to
begin the installation process.
4
After accepting the terms in the license agreement, the Destination Folder step opens.
5
Accept the default destination or click Change to select a different destination, then click Next.
The destination path must not contain double-byte characters. This is a
limitation of the Apache web server. Using double-byte characters causes
the installation to fail and the Apache web server service to fail on startup.
2
Installing McAfee ePolicy Orchestrator software
Performing remote Agent Handler installation
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McAfee
®
ePolicy Orchestrator
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4.6.0 Software Installation Guide