Specifications

FAQ and common scenarios

This chapter contains some frequently asked questions (FAQs) and some common scenarios that an

ePolicy Orchestrator administrator might have when configuring the McAfee ePO server.

Contents

Determining if you have a duplicate GUID problem

Determining if your server has performance problems

Understand product version numbers

Determining the best upgrade strategy

1051 and 1059 events

Determining if you have a duplicate GUID problem

One of the most common problems you might encounter are McAfee Agents with duplicate GUIDs.

In ePolicy Orchestrator 4.5 and later, you can use a preconfigured server task that runs a query and

targets machines that might have duplicate GUIDs. This task tells the agent to regenerate the GUID

and fix the problem. See the McAfee ePolicy Orchestrator 4.5 Product Guide for details.

In ePolicy Orchestrator version 4.0 and earlier, the only way to solve this

problem was to redeploy the agent.

Run the duplicate GUID server task.

McAfee

ePolicy Orchestrator

4.0 and 4.5 Best Practices Guide