Specifications

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Reference documentation
Following are several informative and valuable links for your McAfee implementation.
Product videos
Support Video Tutorials— These are video tutorials listed by product and created by the McAfee
Support Team
McAfee Corporate YoutTube — Corporate McAfee YouTube Channel with McAfee Messaging
McAfee Technical YouTube — McAfee Technical YouTube Channel focused on Product Videos
McAfee Video Library — A video library describing the value of McAfee Products and includes Technical
Tips
Documentation and Support
Product Documentation — Covers all McAfee products and includes product guides, installation guides,
and release notes
Knowledge Base Search — The official McAfee KnowledgeBase launching page for McAfee Support
Portal. This should be your first resource.
McAfee Community — Public Community for answering questions and discussions with McAfee users
Important McAfee KB Articles
KB59938 — Version Information for the ePolicy Orchestrator server
KB53238 — Version Information for the McAfee Agent 4.0
KB68472 — Version Information for the McAfee Agent 4.5
KB65812 — Master index of release notes for all versions of McAfee products
KB51109 — Every operating system supported by every McAfee product
KB65897 — Master list of support articles for ePolicy Orchestrator 4.5
KB54602 — Troubleshooting ePolicy Orchestrator Notifications and Events
KB67184 — Maintenance plan for SQL with SQL Management Studio
KB66616 — ePolicy Orchestrator 4.5 Server Disaster and Recovery Procedure
KB51670 — Troubleshooting logging into the ePolicy Orchestrator console
KB66797 — Ports required by ePolicy Orchestrator and their functionality
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McAfee
®
ePolicy Orchestrator
®
4.0 and 4.5 Best Practices Guide
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