Specifications
25
oftheothergroupsshouldnotbeusedunlessthereisaspecificreason.Theseusuallyinclude“EEPC52
OPTION:”orsimilaratthestartofthename(examplefromEEPCv5.2.2).
Someoftheoptionalcompatibilityfilegroupsthatshouldnotbeassignedtomachinesunlessaspecific
issueisbeinga
ddressed:
• “EEPC52OPTION:ExcludeSector59forNECCompatibility”
• “EEPC52OPTION:TestsforComputracepresence”
• “EEPC52OPTION:UpdateMBRforEndpointEncryptionforPCcompatibility”
• “EEPC52OPTION:UpdatenumberofsidesreportedintheOSbootsector”
• “EEPC52OPTION:WACOMActiveTabletPenDriver”
Thingstoavoid
Alternativesupportedmethodfollowseachitem.
• DonotassignmultipleThemefilegroups
AssigntheThemeyourequire.
• AvoidusingSafeTechviabootableUSBstick.Althoughthefunctionitisavailable,theBIOSonmany
laptopscausestheUSBstick(atboot‐up)toappearasafixeddrivean
dthereforeswapswiththefixed
diskafterbootingfromit.ItcancauserecoveryproblemswithRemoveorEmergencyBoot,for
example.
Alternatively,usewithafloppydiskdriveorbootableCD(makeanISOfromthefloppydisktomakea
bootableCD).
• Avoidmakingmultiplefundamentalcha
ngestoclientsatonce.Forexample,changingthe
encryptionstateandupgradingEEPCclientsatthesametimewillcauseproblems.
Doonemajorthingatatime,allowclientstosyncandperformthechange,thenmakethesecond
change.
• Donotassignmultipleunnecessaryfilegroupsasa“catchall”forallpossiblehardw
are/software
combinations.
Instead,trytogroupmachinescarefullyandassignonlythenecessaryfilegroupsfortheirspecific
requirements.
• Donotusethefilegroup“EEPC52OPTION:UpdateMBRforEndpointEncryptionforPC
compatibility”togetherwith“EEPC52OPTION:Updatenumberofsi
desreportedintheOSboot
sector”–theyarenotcompatible;
Instead,useoneortheother,butonlyifspecificallyneededorrecommendedbyMcAfeeSupport.