Datasheet

McAfee Gold Support Handbook 3
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Deploying your Products
Deployment Assistance Tools
Before installing a product McAfee recommends users review the tools available within the
McAfee ServicePortal
https://mysupport.mcafee.com to assist you in making your product
deployment and configuration as easy as possible.
Product Documentation and Walkthrough Guides
The Product Documentation link on the McAfee ServicePortal provides access to product
release notes, installation guides and product guides by product, allowing users to quickly
obtain important information of their products.
Quick Tip Videos
The McAfee Multimedia Library hosts a number of quick tip videos that cover some of the
useful configuration and installation options f deploying McAfee products.
http://www.mcafee.com/apps/view-all/multimedia.aspx
Online Evaluation Environments
The Global Solutions Lab (GSL) gives you hands-on access to test the deployment and
upgrading of McAfee products in virtual environments before deploying to a live
environment. These environments allow you to walk through a full product upgrade to
familiarize yourself with any changes and enhancements and to mitigate any possible issues
you might encounter.
Register using your email address at
https://www.mcafee.com/gsl.
Training and Professional Services
If you would like assistance with your deployment or checking the health of your installation
McAfee offers a number of professional services. For on-site assistance contact McAfee
Solution Services at
solution_Services@mcafee.com
Smaller organizations can use our QuickStart services
http://www.mcafeequickstart.com/
that offer remote deployment and health check services.
McAfee also provides a number of comprehensive online and classroom training courses,
for more information visit:
http://www.mcafee.com/us/enterprise/services/education/index.html
Downloading Your Products
McAfee constantly enhances its products to combat new attacks and prevent data loss.
Regularly upgrading products ensures that systems have the maximum level of protection,
while minimizing the possibility of encountering an issue that has already been addressed in
a later version.