Datasheet

McAfee Gold Support Handbook i
Contents
Getting Started 2
Grant Number 2
Setting up your ServicePortal Account 2
Checking your Entitlements 2
Deploying your Products 3
Deployment Assistance Tools 3
Downloading Your Products 3
Staying Protected 5
Alerts 5
Online Resources 6
Getting Help 8
Customer Service 8
Online Technical Resources 8
Assisted Technical Support 11
Response Charter 14
Premium Support Offerings
16
Additional Services
17
Feedback on This Document
18