Instruction Manual
Eclipse Robotic Pool Cleaner | User Instructions
11
8. TROUBLESHOOTING
If the suggest solutions do not solve the problem contact your dealer
Symptom Possible reason Corrective action
1. Cable twisting
or cable coils up
• Obstructioninpool
• Excesscableinthepool
• Filterbag/cartridgedirty
• Inallabovementionedcases
• Removeobstructioninpool.
• Removeexcesscableoutofthepool.
• Cleanlterbag/cartridge.
• Straightencableandlayinsunperiodically.
2. The Pool Cleaner
is moving in
circles
• Dirtstuckinmovingparts
• Cloggedlterbag/cartridge
• Powersupplyincorrectly
positioned
• Incorrectmountingofbottomlid
• AlgaeorpoolwaterisoutofSpec
• Removedirtfrommovingparts.
• Cleanlterbag/cartridge.
• Placepowersupplyinapositionsothatthe
Pool Cleaner can reach all walls.
• Lockbottomlidintherightposition.
• Correctpoolandwaterconditions.
3. The Pool Cleaner
does not cover
the entire pool
• Powersupplyincorrectly
positioned
• Thehandleisnotpositioned
in accordance to the pool
conditions
• Placepowersupplyinapositionsothat
the Pool Cleaner can reach all walls.
• Youmayenhancethepoolcoveragebyadjusting
the handle float. For optimal pool coverage the
Pool Cleaner should turn on the floor at 90° angle
(the Pool Cleaner rotates twice before completing
the 90° turn).
1. If the Pool Cleaner does not complete a 90° turn,
shift the float opposite to the cable’s entry–side
towards the handle center.
2. If the Pool Cleaner turns in an angle wider than 90°,
shift the float on the cable’s entry-side towards
the handle center.
4. The Pool Cleaner
does not climb
walls
• Filterbag/cartridgeisfull
• Algaeonwalls
• Watertemperaturetoolow
• Brushesworn
• Slipperyceramicwalltiles
• Debriscaughtaroundimpeller
• ThePoolCleaneristoolight-
trapped air
• UnsuitablepHlevel
• Emptyandwashlterbag/cartridge.
• Brushwalls.
• Idealwatertemperaturebetween6°-34°C / 43°-93°F.
• Replacebrushes-contactyourdealer.
• Consultwithyourdealeraboutspecialbrushes.
• Removeimpellertube.Cleanimpeller.
• TurnthePoolCleanerupsidedownunderwater
to remove trapped air.
• CheckpHlevelbetween7and7.8.
5. Motors
not working
• Impellerblocked
• Drivesystemblocked
• Electricalproblem-motorunit,
cable or power supply
• Removeimpellertubeandcleanimpeller.
• Cleantracksandwheels.
• ConsultwithyourdealerandServiceCenter.
6. The Pool Cleaner
will not sink
• Aircaughtinlterbag/cartridge
• Specialcombinedclimbing
brushes are dry
• TurnthePoolCleanerupside-downunder
water to remove trapped air. Wash the filter bag/
cartridge.
• Opentwoinletapsinthebottomlidtoremove
dirt and/or trapped air.
• Soakbrushesinwater.
7. Power supply
or power supply
switch light is
not working
• Notpluggedproperlyor
non - functioning socket
• Checkpowertothesocketandreconnect
the Pool Cleaner.