Service This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person.
Important Information Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service. Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing instruments and the appropriate service manual.
Table of Contents Important Information ................................................... 2 Important Safety Information ........................................ 4 Microwave Leakage Testing .......................................... 5 General Information Specifications ............................................................ 7 Placement of the Oven ............................................... 7 Location of Model Number ......................................... 7 Model Identification ...............
Important Safety Information ! CAUTION Read the following information to avoid possible exposure to microwave radiation: The basic design of the Maytag and Amana microwave oven makes it an inherently safe device to both use and service. However, there are some precautions which should be followed when servicing the microwave oven to maintain this safety. These are as follows: 1. Always operate the unit from an adequately grounded outlet. Do not operate on a two-wire extension cord. 2.
Microwave Leakage Testing ! Measurement With the Outer Panel Removed W ARNING Check for radiation leakage after servicing. Should the leakage be more than 4mW/cm2 inform Maytag immediately. After repairing or replacing any radiation safety device, keep a written record for future reference, as required by D.H.H.S. and HEW regulations. This requirement must be strictly observed. In addition, the leakage reading must be recorded on the service repair ticket while in the customer’s home.
General Information This manual provides basic instructions and suggestions for handling, installing , and servicing microwave ovens. The directions, information, and warnings in this manual are developed from experience with, and careful testing of the product. If the unit is installed according to the Installation Instructions, it will operate properly and will require minimal servicing. A unit in proper operating order ensures the consumer all the benefits provided by efficient microwave cooking.
General Information Specifications Service Refer to individual Technical Sheet for specification information. Placement of the Oven This microwave can be easily placed in the kitchen, family room, or anywhere else in the house. Place the oven on a flat surface such as a kitchen countertop or a specially designed microwave oven cart. Do not place oven above a gas or electric range. Free air flow around the oven is important. Do Not Block Air Vents All air vents must be kept clear during cooking.
General Information Electrical Requirements Grounding Instructions The oven is designed to operate on a Standard 120 VAC, 60 HZ household outlet. This appliance must be grounded. If an electrical short circuit occurs, grounding reduces the risk of electric shock by providing an escape wire for the electric current. The cord for this appliance has a grounding wire with a grounding plug. Put the plug into an outlet that is properly installed and grounded.
General Information Microwave Oven Description © 2006 Maytag Services 16027303 9
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect power to microwave oven and discharge the high-voltage capacitor before servicing, unless testing requires power. ! CAUTION • • • • • Verify proper grounding before checking for trouble. Be careful of the high voltage circuit. Discharge the high voltage capacitor.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect power to microwave oven and discharge the high-voltage capacitor before servicing, unless testing requires power. Symptom Microwave oven fan motor engages when power cord is plugged in. Microwave oven does not operate, oven not in standby mode when power cord is plugged in. Microwave oven emitting a loud, buzzing noise. Microwave oven turntable motor does not rotate.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect power to microwave oven and discharge the high-voltage capacitor before servicing, unless testing requires power. Error Code Table Error Code Possible Cause Keypad shorted 10 seconds or longer. Sticky keypad(s). E03 Convection motor or convection heater open. Motor and/or heater unplugged, wiring or PCB assembly. E11 Gas sensor open error. Sensor unplugged, wiring or PCB assembly.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Illustration Component Low voltage transformer Low voltage transformer AMV5164BC*, MMV5165BA* Test Procedure Remove low voltage transformer from control circuit board and check: (Measure at room temp., or 68° F/20° C.) Between pins 1 and 2 (Input)....................
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Illustration Component Convection heater element JMV9169BA*, JMV8166BA*, AMV6167BD* Convection motor JMV9169BA*, JMV8166BA*, AMV6167BD* Primary interlock switch test (Bottom switch) 1 Test Procedure Results Remove all wires from heater. Measure resistance across terminals .......... Approx.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Illustration Component Ventilation Motor JMV8166BA*, AMV6167BD* Test Procedure Results Discharge Capacitor Remove two wires to run capacitor and measure resistance across the wires ........... Approx. 75 Ω. (Tests all 3 windings.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Power Test (Traditional Test Method) Test equipment required is Amana power test kit R0157397 (Fahrenheit), or Menumaster power test kit M95D5 (Celsius). 1. Fill the plastic container to the 1000 ml. line with cool tap water. 2.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. UMV1152CA* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. AMV1154BA* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. MMV5165BA* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. MMV4205BA* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. AMV5206BA* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. MMV5207BA* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. JMV8208BA* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Panel/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. AMV6167BD* Check for continuity. When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Panel/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. JMV8166BA* Check for continuity. When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Panel/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. JMV9169BA* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. AMV5164BC* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. MMV5207BC* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before servicing, unless testing requires power. Component Touch Pad/Control Panel Test Procedure Removal of Touch Pad/Control Panel is required to perform test. Check for continuity. JMV8208BC* When touched: Less than 400 Ω. When not touched: More than 1 mega Ω.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before performing any disassembly procedures. W ARNING High voltage is present at the high voltage terminal of the high voltage transformer during any cooking cycle. It is neither necessary or advisable to attempt measurement of the high voltage. 3. To place door back on unit, place bottom pin into hole first and then align the top pin.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before performing any disassembly procedures. W A RN ING Printed Circuit Board Removal The circuit board is located at the top on back of the control panel. ! CAUTION A microwave leakage test must be performed anytime a door assembly is removed, replaced, disassembled, or adjusted for any reason.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before performing any disassembly procedures. W ARNING Control Key Panel Removal The key panel has one ribbon connection on the circuit board. Vent plate The key panel pads can be checked through a continuity test. Operations of key pad can be checked by measuring connections at end of ribbon, using high ohms scale.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before performing any disassembly procedures. W A RN ING Interlock Door Latch Switches Removal Primary switch is operated by the top latch pawl. Interlock Switch Removal 1. Disconnect power to oven and remove control panel, see "Control Panel Removal" procedure. 2. Discharge high voltage capacitor, see "High Voltage Capacitor Removal" procedure.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before performing any disassembly procedures. W ARNING High Voltage Capacitor Removal High voltage capacitor should always be discharged by shorting a terminal to a chassis ground. The capacitor has a internal "shunt" resistor, but the mechanical discharge should always be performed to avoid personal injury. High Voltage Capacitor Removal 1.
Disassembly Procedures ! W A RN ING ! W ARNING To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before performing any disassembly procedures. A microwave leakage test must be performed anytime a magnetron assembly is removed, replaced, disassembled or adjusted for any reason.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before performing any disassembly procedures. W ARNING Turntable Motor Removal Vent Blower Removal 1. Disconnect power to oven. 2. Remove screws securing bottom plate cover. Vent blower is a five speed capacitor run blower assembly located on top of the oven. The blower is operated by voltage relays located on the circuit board.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to microwave oven and discharge the high voltage capacitor before performing any disassembly procedures. W A RN ING Light Socket Removal Convection Motor and Heater Element Removal (Select Models) 1. Disconnect power to oven. 2. Discharge high voltage capacitor, see "High Voltage Capacitor Removal" procedure. 3. Remove outer case, see "Outer Case Removal" procedure. 4.
Appendix A The Installation information provided in this service manual is representative of a limited number of models. Reference the customer’s Installation literature included with the product, order a copy (if needed), or consult the appropriate website for the specific model. www.maytag.com or www.amana.com or www.jennair.
Installation Instructions Installation Instructions Over the Range Microwave Oven BEFORE YOU BEGIN Read these instructions completely and carefully. • IMPORTANT – Save these instructions for local inspector’s use. IMPORTANT – Observe all governing codes and ordinances. • Note to Installer – Be sure to leave these instructions with the Consumer. • • Note to Consumer – Keep these instructions for future reference.
Installation Instructions Installation Instructions CONTENTS General information C Outside Back Exhaust............................. 18–21 Preparing Rear Wall ................................ 18 Important Safety Instructions .....................3 Attach Mounting Plate to Wall ........... 18, 19 Electrical Requirements ..............................3 Preparation of Top Cabinet ..................... 19 Hood Exhaust ...........................................4, 5 Adjust Blower .......................
Installation Instructions Installation Instructions IMPORTANT SAFETY INSTRUCTIONS This product requires a three-prong grounded outlet. The installer must perform a ground continuity check on the power outlet box before beginning the installation to insure that the outlet box is properly grounded. If not properly grounded, or if the outlet box does not meet electrical requirements noted (under ELECTRICAL REQUIREMENTS), a qualified electrician should be employed to correct any deficiencies.
Installation Instructions Installation Instructions HOOD EXHAUST NOTE: Read these next two pages only if you plan to vent your exhaust to the outside. If you plan to recirculate the air back into the room, proceed to page 11. OUTSIDE TOP EXHAUST (EXAMPLE ONLY) The following chart describes an example of one possible ductwork installation. DUCT PIECES EQUIVALENT LENGTH x NUMBER USED = EQUIVALENT LENGTH 24 Ft. x (1) = 24 Ft. 12 Ft. Straight Duct (6" 12 Ft. Round) x (1) = 12 Ft.
Installation Instructions Installation Instructions Models AMC4080AA*, MMC5080AA* Maximum duct length: NOTE: If you need to install ducts, note that the total duct length of 3¼" x 10" rectangular or 6" diameter round duct should not exceed 60 equivalent feet. Outside ventilation requires a HOOD EXHAUST DUCT. Read the following carefully. NOTE: It is important that venting be installed using the most direct route and with as few elbows as possible.
Installation Instructions Installation Instructions DAMAGE – SHIPMENT/ INSTALLATION PARTS INCLUDED • If the unit is damaged in shipment, return the unit to the store in which it was bought for repair or replacement. • If the unit is damaged by the customer, repair or replacement is the responsibility of the customer. • If the unit is damaged by the installer (if other than the customer), repair or replacement must be made by arrangement between customer and installer.
Installation Instructions Installation Instructions TOOLS YOU WILL NEED Ruler or tape measure and straight edge Pencil # 1 and #2 Phillips screwdriver Tin snips (for cutting damper, if required) Scissors (to cut template, if necessary) Gloves Saw (saber, hole or keyhole) Safety goggles Electric drill with 3/16", ½" and 5/8" drill bits Duct and masking tape MOUNTING SPACE 30" 5" 33"min.
Installation Instructions Installation Instructions 1.PLACEMENT OF THE MOUNTING PLATE A. REMOVING THE MICROWAVE B. FINDING THE WALL STUDS OVEN FROM THE CARTON/ REMOVING THE MOUNTING PLATE 1. Remove the installation instructions, Exhaust adaptor, filters, glass tray and the small hardware bag. Do not remove the Styrofoam protecting the front of the oven. Wall Studs Center 2. Fold back all 4 carton flaps fully against carton sides. Then carefully roll the oven and carton over onto the top side.
Installation Instructions Installation Instructions C. DETERMINING WALL PLATE LOCATION UNDER YOUR CABINET Plate position – beneath framed recessed cabinet bottom Plate position – beneath flat bottom cabinet 16-1/2² CL At least 30″ Draw a vertical line on the wall at the center of the 30″ wide space. Tape the Rear Wall Template onto the wall matching the centerline and touching the bottom of the cabinet. CL 33″ to Cooktop Draw a vertical line on the wall at the center of the 30″ space.
Installation Instructions Installation Instructions D. ALIGNING THE WALL PLATE Hole A Draw a Vertical Line on Wall from Center of Top Cabinet Centerline notches CL Horizontal Line Area E Hole C Hole B Horizontal Line Draw a Horizontal line on wall from bottom of “Rear Wall Template”. CAUTION: Wear gloves to avoid cutting fingers on sharp edges. 1. Draw a Vertical line on the wall at the center of the NOTE: Holes A, B and C are inside area E.
Installation Instructions Installation Instructions 2. INSTALLATION TYPES (Choose A, B or C) This microwave oven is designed for adaptation to the following three types of ventilation: A. Recirculating (Non-Vented Ductless) B. Outside Top Exhaust (Vertical Duct) C. Outside Back Exhaust (Horizontal Duct) NOTE: This microwave is shipped after being assembled for “Recirculating”. And exhaust adaptor is shipped assembled to the filler-upper.
Installation Instructions Installation Instructions A. RECIRCULATING (Non-Vented Ductless) INSTALLATION OVERVIEW A1. Attach Mounting Plate to Wall A2. Prepare Top Cabinet A3. Mount the Microwave Oven A1. ATTACH THE MOUNTING PLATE 3. Place the mounting plate against the wall and insert the toggle wings into the holes in the wall to mount the plate.
Installation Instructions Installation Instructions A3. MOUNT THE MICROWAVE OVEN especially when mounting flush to bottom of cabinet. Cabinet Front Cabinet Bottom Shelf Filler Block Equivalent to Depth of Cabinet Recess FOR EASIER INSTALLATION AND PERSONAL SAFETY, WE RECOMMEND THAT TWO PEOPLE INSTALL THIS MICROWAVE OVEN. IMPORTANT: Do not grip or use handle during installation. NOTE: If your cabinet is metal, use the nylon grommet around the power cord hole to prevent cutting of the cord.
Installation Instructions Installation Instructions B. OUTSIDE TOP EXHAUST (Vertical Duct) INSTALLATION OVERVIEW B1. Attach Mounting Plate to Wall B2. Prepare Top Cabinet B3. Adjust Blower B4. Check Damper Operation B5. Mount Microwave Oven B6. Adjust Exhaust Adaptor B7. Connect Ductwork B1. ATTACH THE MOUNTING PLATE To use toggle bolts: TO THE WALL Spacing for Toggles More Than Wall Thickness Mounting Plate Toggle Wings Toggle Bolt Wall Bolt End 3.
Installation Instructions Installation Instructions B3. ADAPTING MICROWAVE B2. USE TOP CABINET TEMPLATE BLOWER FOR OUTSIDE TOP EXHAUST FOR PREPARATION OF TOP CABINET 1. Remove and save You need to drill holes for the top support screws, a hole large enough for the power cord to fit through, and a cutout large enough for the exhaust adaptor. 2. Lift up the screw that holds blower plate to microwave. blower plate. Blower Plate Back of Microwave Screw 3. Carefully pull out the blower unit.
Installation Instructions Installation Instructions B5. MOUNT THE MICROWAVE OVEN AFTER: Fan Blade Openings Facing Upward FOR EASIER INSTALLATION AND PERSONAL SAFETY, WE RECOMMEND THAT TWO PEOPLE INSTALL THIS MICROWAVE OVEN. IMPORTANT: Do not grip or use handle during installation. NOTE: If your cabinet is metal, use the nylon grommet around the power cord hole to prevent cutting of the cord. NOTE: We recommend using filler blocks if the cabinet front hangs below the cabinet bottom shelf.
Installation Instructions Installation Instructions B5. MOUNT THE MICROWAVE OVEN B6. ADJUST THE EXHAUST ADAPTOR (cont.) Open the top cabinet and adjust the exhaust adaptor to connect to the house duct. Cabinet Front Cabinet Bottom Shelf Blower-Plate Filler Block Back of Microwave Damper Equivalent to Depth of Cabinet Recess For Front-to-Back Adjustment, Slide the Exhaust Adaptor as Needed Self-Aligning Screw Microwave Oven Top 4. Attach the microwave oven to the top cabinet. 5.
Installation Instructions Installation Instructions C. OUTSIDE BACK EXHAUST (Horizontal Duct) INSTALLATION OVERVIEW C1. Prepare Rear Wall C2. Attach Mounting Plate to Wall C3. Prepare Top Cabinet C4. Adjust Blower C5. Mount the Microwave Oven C1. PREPARING THE REAR WALL C2. ATTACH THE MOUNTING PLATE FOR OUTSIDE BACK EXHAUST TO THE WALL You need to cut an opening in the rear wall for outside exhaust. Attach the plate to the wall using toggle bolts.
Installation Instructions Installation Instructions C2. ATTACH THE MOUNTING PLATE C4. ADAPTING MICROWAVE BLOWER TO THE WALL (cont.) FOR OUTSIDE BACK EXHAUST 1. Remove and save screw that holds blower Plate To use toggle bolts: to microwave. Spacing for Toggles More Than Wall Thickness Mounting Plate Blower motor screw. Toggle Wings Toggle Bolt 2. Lift up the Blower Plate. Blower Motor Back of Microwave Wall Bolt End Blower Motor Screw 3. Place the mounting plate against the wall and 3.
Installation Instructions Installation Instructions 6. Place the blower unit back into the opening. C5. MOUNT THE MICROWAVE OVEN AFTER: Fan Blade Openings Facing Back End A End B FOR EASIER INSTALLATION AND PERSONAL SAFETY, WE RECOMMEND THAT TWO PEOPLE INSTALL THIS MICROWAVE OVEN. IMPORTANT: Do not grip or use handle during installation. NOTE: If your cabinet is metal, use the nylon grommet around the power cord hole to prevent cutting of the cord.
Installation Instructions Installation Instructions C5. MOUNT THE MICROWAVE OVEN (cont.) Install grease filters. See the Owner’s Manual packed with the microwave. Cabinet Front Cabinet Bottom Shelf Filler Block Equivalent to Depth of Cabinet Recess Self-Aligning Screw Microwave Oven Top 4. Attach the microwave oven to the top cabinet. 5. Insert 2 self-aligning screws through outer top cabinet holes. Turn two full turns on each screw. 6. Tighten center screw completely. 7.
Appendix B The Use and Care information provided in this service manual is representative of a limited number of models. Reference the customer’s Use and Care literature included with the product, order a copy (if needed), or consult Jenn-Air’s website for the specific model. www.maytag.com or www.amana.com or www.jennair.
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