Service This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person.
Important Information Important Notices for Servicers and Consumers Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service.
Table of Contents Important Information ................................................. 2 Model Identification .................................................... 4 Component Testing Compressor ............................................................ 5 Resistance Test ....................................................... 5 Ground Test ............................................................. 5 Operation Test ......................................................... 5 Capacitor .................
Model Identification Top Mount Refrigerator models vary in trim and accessories, but all models have the same basic construction. "Operating Instructions" and "Service Instructions" apply to all cabinets unless stated otherwise. For positive identifications of individual units, state complete serial number, model, and type. This information is found on the serial plate located on front upper right hand corner of foodliner or on some models, exterior back of the outer casing.
Component Testing ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Component Compressor Description When compressor electrical circuit is energized, the start winding current causes relay to heat.
Component Testing ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Component Capacitor Description Test Procedures Run capacitor connects to relay terminal 3 and L side of line.
Component Testing ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Component Overload / Relay Description When voltage is connected and relay is cool, current passes through relay to start winding.
Component Testing ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Component Switch, upper freezer light Description Single pole, single throw switch completes circuit for light when door is open.
Component Testing ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Component Evaporator Description The low pressure in the evaporator allows liquid refrigerant exiting the capillary to expand into a gas.
Troubleshooting Chart ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Troubleshooting chart on following pages contains symptoms that may be seen in malfunctioning units.
Troubleshooting Chart ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational.
Troubleshooting Chart ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Symptom Possible Causes Corrective Action Frost or ice on evaporator Defrost thermostat faulty Check defrost thermostat. Replace if failed.
System Diagnosis CONDITION SUCTION PRESSURE VARIATION FROM NORMAL HEAD PRESSURE VARIATION FROM NORMAL Refrigerant Overcharge Increase Increase Warmer Warmer Colder Increase Shortage of Refrigerant Decrease Decrease or Increase See Text Colder Warmer Warmer Decrease Partial Restriction Decrease Decrease or Increase See Text Note 2 Colder Warmer Warmer Decrease Air in System Near Normal Increase Warmer Warmer Warmer Increase Low Ambient Installations (High Ambients the Reverse)
System Diagnosis • Only partial frosting of evaporator instead of even frosting of entire coil. shortage, discharge the system, replace the drier-filter, evacuate and recharge with the specified refrigerant charge. If the unit performs normally three possibilities exist: 1) refrigerant loss, 2) partially restricted drierfilter, and 3) moisture in system. NOTE 1: Usually the first thing that is noticed by the user is a rise in temperature of there fresh food.
System Diagnosis Symptoms of Low or High Ambient Temperature Installation Lower ambient air temperature reduces the condensing temperature and therefore reduces the temperature of the liquid entering the evaporator. The increase in refrigeration effect due to operation in a lower ambient results in a decrease in power consumption and run time. At lower ambients there is a reduction in cabinet heat leak which is partially responsibile for lower power consumption and run time.
Disassembly Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Door Removal Refrigerator Compartment Freezer Door 1. Open both compartment doors.
Disassembly Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Light Bulb Cover (some models) 1. To remove the light cover squeeze and unsnap the light cover. 2. Remove light bulb. 3.
Disassembly Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Discharge capacitor through a resistor before attempting to service. Ensure all ground wires are connected before certifying unit as repaired and/or operational. exchanger tubing to evaporator coil. 5. Un-clip Defrost Heater from evaporator. Machine Compartment Condenser Fan & Fan Motor 1.
Appendix A ©2005 Maytag Services A -1 16025860
! WARNING To avoid risk of electrical shock that can cause death or severe personal injury, disconnect unit from power before servicing unless tests require power. Discharge capacitors through a 10,000-ohm resistor before handling. Wires removed during disassembly must be replaced on correct terminals to ensure proper grounding and polarization.
! WARNING To avoid risk of electrical shock that can cause death or severe personal injury, disconnect unit from power before servicing unless tests require power. Discharge capacitors through a 10,000-ohm resistor before handling. Wires removed during disassembly must be replaced on correct terminals to ensure proper grounding and polarization. Disassembly NOTE: Mold & heater assembly, module assembly, support assembly and thermostat are not replaceable.
! WARNING To avoid risk of electrical shock that can cause death or severe personal injury, disconnect unit from power before servicing unless tests require power. Discharge capacitors through a 10,000-ohm resistor before handling. Wires removed during disassembly must be replaced on correct terminals to ensure proper grounding and polarization.
! WARNING To avoid risk of electrical shock that can cause death or severe personal injury, disconnect unit from power before servicing unless tests require power. Discharge capacitors through a 10,000-ohm resistor before handling. Wires removed during disassembly must be replaced on correct terminals to ensure proper grounding and polarization. in the length of time that the water valve is energized. restrict water flow. A particle of sand can prevent the valve from seating properly.
! WARNING To avoid risk of electrical shock that can cause death or severe personal injury, disconnect unit from power before servicing unless tests require power. Discharge capacitors through a 10,000-ohm resistor before handling. Wires removed during disassembly must be replaced on correct terminals to ensure proper grounding and polarization.
! WARNING To avoid risk of electrical shock that can cause death or severe personal injury, disconnect unit from power before servicing unless tests require power. Discharge capacitors through a 10,000-ohm resistor before handling. Wires removed during disassembly must be replaced on correct terminals to ensure proper grounding and polarization. Icemaker Troubleshooting Chart I. No 1. 2. 3. 4. 5.
! WARNING To avoid risk of electrical shock that can cause death or severe personal injury, disconnect unit from power before servicing unless tests require power. Discharge capacitors through a 10,000-ohm resistor before handling. Wires removed during disassembly must be replaced on correct terminals to ensure proper grounding and polarization. I. No Ice or Low Ice Production (cont) 5. Check ejector position (cont) D. Ejector at 6:00 position 1. Contamination (motor doesn't oscillate) 2. Hollow cubes 3.
Appendix B B-1
Refrigerator T op Freezer Use & Care Guide Table of Contents Important Safety Instructions . . . . 1-2 Installation . . . . . . . . . . . . . . . . . . . 3-6 Temperature Controls . . . . . . . . . . . . .7 Looking Inside . . . . . . . . . . . . . . . . 6-7 Ice Service . . . . . . . . . . . . . . . . . . . 8-9 Food Storage Tips . . . . . . . . . . . 11-13 Storing the Refrigerator . . . . . . . . . 14 Care & Cleaning . . . . . . . . . . . . . 14-15 Tr oubleshooting . . . . . . . . . . . . .
Important Safety Instructions DANGER Installer: Please leave this manual with this appliance. Consumer: Please read and keep this Use & Care Guide for future reference. This manual provides proper use and maintenance information. Keep sales receipt and/or cancelled check as proof of purchase. If you have questions, call: 1-800-688-1120 U.S.A. and Canada 1-800-688-2080 (U.S. TTY for hearing or speech impaired) (Mon.-Fri., 8 a.m.-8 p.m.
Important Safety Instructions WARNING To reduce risk of fire, electric shock, serious injury or death when using your refrigerator, follow these basic precautions, including the following: 13. Always disconnect refrigerator from electrical supply before attempting any service. Disconnect power cord by grasping the plug, not the cord. 1. Read all instructions before using the refrigerator. 14. Install refrigerator according to Installation Instructions.
Installation Your new refrigerator was packed carefully for shipment. Remove and discard shelf packing and tape. TURN CLOCKWISE TO RAISE CABINET CORNER Figure 2 Location • Allow for a free flow of air through the front base grille. TURN COUNTER-CLOCKWISE TO LOWER CABINET CORNER Front Base Grille (on select models) • Install the refrigerator where the room temperature will not go below 55° F (13° C).
Installation WARNING To avoid electrical shock which can cause severe personal injury or death: • Disconnect power to refrigerator before reversing doors. 14. Attach the middle hinge with the screws removed from the opposite side and secure them using a 5⁄16” wrench. 15. Carefully place freezer door on top of hinge arm. Use foam door spacer to set gap. Reversing Doors Tools Required: • 5⁄16" end wrench • Phillips screwdriver • Putty knife • 5⁄16" socket and ratchet Unplug the refrigerator.
Installation Handle Installation Freezer Door Handle: Tools Required: • Phillips screwdriver 1. Holding the handle at an angle align it with the mounting stud on the door. Fresh Food Door Handle: 1. Align handle with mounting stud in door. 2. Pull the handle down at an angle and rotate it so the holes in the bottom of the handle line up with the holes in the bottom of the freezer door. 2. Pull handle down. 3. Secure handle with two screws. 3. Secure handle with two screws. 4.
Installation Connecting the Water Supply Materials Needed (select models) • 1⁄4" outer diameter flexible copper tubing • Shut-off valve (requires a 1⁄4" hole to be drilled into water supply line before valve attachment) • Adjustable wrench • 1⁄4" hex nut driver WARNING To reduce the risk of injury or death, follow basic precautions, including the following: • Read all instructions before installing ice maker.
Temperature Controls In some models the fresh food control is located at the top of the fresh food compartment and the freezer control is located at the back of the freezer compartment as show below: • Except when starting the refrigerator, do not change either control more than one number at a time. • Allow 24 hours for temperatures to stabilize before resetting. • Changing either control will have some effect on the temperature of the other compartment.
Looking Inside Fresh Food Compartment The bucket-style Door Shelves accommodate a variety of container sizes and shapes. Shelves (style may vary) To Remove: CAUTION • Grasp the shelf on each end. To avoid personal injury or property damage: • Lift the shelf up and out. • Never attempt to adjust a shelf when it is loaded with food. To Reinstall: • Confirm that shelf is secure prior to loading items onto it. • Handle glass shelves with care.
Looking Inside Can Rack (select models) The Can Rack slides out from underneath a shelf. It can hold up to twelve 12-ounce beverage cans. Freezer Compartment CAUTION To avoid personal injury or property damage: To Remove: • Never attempt to adjust a shelf when it is loaded with food. • Pull rack out to full extension. Tilt up the front of rack and pull straight out. • Confirm that shelf is secure prior to loading items onto it. To Install: • Insert rack into frame rails and push back into place.
Ice Service Ice Cube Trays Select models are equipped with ice cube trays. To release the ice cubes from a tray, hold the tray upside down over a container and twist both ends. Automatic Ice Maker (optional) Note • Energy rating guides that are posted on the refrigerator at the time of purchase do not include optional ice maker energy usage. Select models are automatic ice maker ready. The number of the appropriate ice maker kit needed for installation into these models appears on the data plate.
Food Storage Tips Fresh Food Storage Frozen Food Storage • The fresh food compartment of a refrigerator should be kept between 34° F (1° C) and 40° F (4° C) with an optimum temperature of 37° F (3° C). To check the temperature, place an appliance thermometer in a glass of water and place in the center of the refrigerator. Check after 24 hours. If the temperature is above 40° F (4° C) adjust the control as explained on page 7.
Food Storage Tips Food Storage Chart Storage times are approximate and may vary depending on type of packaging, storage temperature, and the quality of the food when purchased.
Food Storage Tips REFRIGERATOR FREEZER 1-2 days 1-2 days 1-2 days 12 months 9 months 2-6 months 7 days 1-2 days 1 month 3-4 months Beef or lamb, roast and steak Ham, fully cooked, whole half slices Luncheon meat 3-5 days 7 days 6-9 months 1-2 months 5 days 3 days 3-5 days 1-2 months 1-2 months 1-2 months Pork, roast Pork, chops Sausage, ground Sausage, smoked Veal Frankfurters 3-5 days 3-5 days 1-2 days 7 days 3-5 days 7 days 4-6 months 4 months 1-2 months 1-2 months 4-6 months 1 month FOODS P
Storing the Refrigerator Vacations* 5. Clean and dry the refrigerator thoroughly. If you will be gone for a month or less, leave the controls at the usual settings. 6. Leave the doors open to prevent odors. During longer absences: 1. Remove all food. Water damage due to improper disconnection and drainage may cause mold/mildew growth. WARNING 2. Shut off the ice maker (if installed) and the valve where you tapped into the water line to supply the refrigerator. Moving* 3.
Care & Cleaning WARNING To avoid electrical shock which can cause severe personal injury or death, disconnect power to refrigerator before cleaning. After cleaning, connect power. Refrigerator Cleaning Chart PART REFRIGERATOR EXTERIOR Front base grille CAUTION To avoid personal injury or property damage, observe the following: • Do not touch refrigerated surfaces with wet or damp hands, they may stick to the cold metal surfaces. • Before cleaning the freezer, allow it to warm up.
Troubleshooting Normal Operating Sounds Improvements in refrigeration design may produce sounds in your new refrigerator that are different or were not present in an older model. These improvements were made to create a refrigerator that is better at preserving food, is more energy efficient, and is quieter overall. Because new units run quieter, sounds may be detected that were present in older units, but were masked by higher sound levels. Many of these sounds are normal.
Troubleshooting Review this chart of troubleshooting tips first…you may not need to call for service at all. PROBLEM TEMPERATURE NOISE GENERAL OPERATION Won’t run 17 Runs too long, too frequently Light not working POSSIBLE CAUSES WHAT TO DO Power cord not plugged in. Push plug into outlet. No power to outlet. Replace fuse, reset circuit breaker. Fresh food control set to “OFF” position. Set fresh food control (see page 7). Refrigerator is in automatic defrost.
Troubleshooting PROBLEM Sensor arm in up position. Adjust sensor arm down to “ON” position. Cabinet not level. Level unit (see page 3). Water supply not connected or restricted. Connect water supply, or clear obstructions. Freezer too warm. Adjust freezer temperature control (see page 7). Old cubes. Discard; ice cubes may absorb odors which affect taste. Bad water quality. Contact local water treatment company. Food transmitted odor/taste to ice. Wrap foods tightly.
Warranty & Service Warranty Full One Year Warranty Parts and Labor What is Not Covered By These Warranties: 1. Conditions and damages resulting from any of the following: a. Improper installation, delivery, or maintenance. One (1) year - From the original retail purchase date, any part which fails in normal home use will be repaired or replaced free of charge. b. Any repair, modification, alteration, or adjustment not authorized by the manufacturer or an authorized servicer.