Service This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person.
Important Information Important Notices for Servicers and Consumers Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service.
Table of Contents Important Information .................................................... 2 Important Safety Information ......................................... 4 General Information Model Identification .................................................... 7 Model Nomenclature .................................................. 7 How It Works ............................................................. 8 Tools For Servicing ...................................................
Important Safety Information ! WARNING To reduce the risk of fire, electric shock, serious injury or death to persons when using your washer, follow these basic precautions: • Read all instructions before using the washer. • Refer to the Grounding Instructions in the Installation Manual for the proper grounding of the washer.
Important Safety Information About Ground Wires ! WARNING To avoid personal injury or death from improper servicing, make sure you read and understand the descriptions and meaning of various safety symbols, words and labels used in this manual, before attempting any procedures described in the manual. Failure to understand and comply with safety information may result in severe personal injury or death.
Important Safety Information Explanation Polarization–This means that the larger slot must be neutral and the small slot must be at line voltage. Mispolarized–The outlet is incorrectly wires so that the larger slot is at line voltage and the smaller slot is neutral. Grounded–This means the round hole connection is connected to earth ground through a connection to the main power panel. Ungrounded–The round hole connection is not complete to earth ground and/or the main power panel.
General Information Model Identification Service Model and serial number is located on the back of the console and cabinet. It is important that you keep a record for future reference. • For Maytag product call your distributor or visit the Web Site at www.maytagcommerciallaundry.com When contacting provide product information located on rating plate. Record the following: Keep a copy of sales receipt for future reference or in case warranty service is required.
General Information is important to understand that water pressure is the operation force in the water valve. HOW IT WORKS When the valve operating solenoid is energized, a magnetic field is produced that lifts the plunger away from the pressure release hole in the center of the diaphragm. The pressure in the guide tube area is released through the hole allowing the inlet pressure to lift the diaphragm off of the outlet seat. Water flows under the diaphragm and out through the valve outlet.
General Information DRIVE MOTOR When the water level/pressure switch is satisfied circuits are completed to the main drive motor. The drive motor is a special high torque split-phase, four pole motor. Two windings are used. The run winding is designed for full time use in wash and spin. A second winding, called the auxiliary or “start” winding is used to provide starting torque and determine direction of rotation.
General Information ! WARNING To avoid risk of electrical shock, personal injury or death from improper servicing, make sure you understand the proper procedures and usage of tools listed, before attempting any procedures described in the manual. Failure to understand and comply with safety information may result in severe personal injury or death. TOOLS FOR SERVICING The following is a list of tools used to service the commercial top load washer.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Mechanical Troubleshooting There are a number of factors which can contribute to noisy or improper washer operation. Some of these are listed below along with areas to check for possible corrections. Condition 1. Vibration Noise • • • • 2. Operation Noise • • • • • • • • • 3. Water Leaks 4. Oil Leaks • • 5.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Drive Lug Adjustment 1. Disconnect power supply to unit. 2. Turn the drive pulley onto the shaft clockwise until all play is taken up. 3. Holding the pulley in this position, the distance between drive and pulley lugs should be 3/8”. 4. Turn pulley counterclockwise and check to see that the drive lug and pulley are making contact.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. ELECTRICAL TROUBLESHOOTING The malfunction of an electrical circuit cannot easily be diagnosed unless you first understand how it functions when operating normally. The electrical schematic and wiring diagram includes a cycle sequence chart keyed to the contacts in the timer, relay and/or control switches.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. COMPONENT TESTING Illustration Component Pressure Switch Test Procedure Disconnect wire terminals from switch. Measure resistance across the following terminals: Empty (Filling) 20 to 15-------------------- Results Resistance above 2 Ω indicates dirty switch contacts.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Agitation Spin Windings Run Winding Start Winding Over-load Wiring Harness Connections Red to White or Black Yellow to Blue White to Black Readings 1.5Ω 3Ω 0Ω Note: Export Motors-run windings 4.9Ω, start windings 20.5Ω, over-load 0 Ω. ©2003 Maytag Appliances Company 16022842 Rev.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING Control Panel 1. Disconnect power supply to unit. 2. Remove top two T-20H Torx screws located on the front of the control panel. 3. Carefully lay the control panel forwards. Note: Use a protective cloth to minimize the chance of scratching the panel on the control console. 5. Squeeze tabs to remove connectors from timer. MN (Manual) Model Timer 1.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING Touch pad 1. Disconnect power supply to unit. 2. Remove all four T-20H Torx screws securing control panel facia. 3. Remove Control Panel. 4. Remove Control Board. 5. Remove two Pozi-drive screws securing touch pad to Control panel. 5. Lay control panel forward. 6. Remove wires from switch (note switch position) and remove switch.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING Reversing Motor Relay 1. Disconnection power supply to unit. 2. Remove all four T-20H Torx screws securing control panel facia. 3. Disconnect all wires attached to Reversing Motor Relay. 4. Remove single screw securing relay. Note: Notice the positioning tab for ease in mounting and locating relay onto the Control Panel. Lid Switch Assembly (After series 15) 1.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING Reinstalling Lid Switch 1. Insert the lid switch assembly in the Top Cover (Push the switch assembly straight down and back until it locks in place). WRONG! Top Cover Front Of Machine Pressure Switch 1. 2. 3. 4. 5. Disconnect power supply to unit. Remove Control Panel. Disconnect wires attached to the switch. Remove clamp securing Air Dome Hose.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING Water Valve 1. Disconnect power supply to unit. 2. Remove screw holding Valve Bracket to back panel. 3. Pivot out until flange clears back and lift up to disengage the bracket from the slot on the back panel. 4. Remove two screws holding Water Valve to mounting bracket. 5. Remove Control Panel. 6. Remove screws securing console to meter case. 7.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING Lid Coin Sensor 1. Disconnect power supply to unit. 2. Remove Control Panel and disconnect Coin Sensor connector plug on the Control Board. 3. Unlock service access door. 4. Remove Coin Drop Acceptor. 1. Disconnect power supply to unit. 2. Raise the lid where it is at a 45 degree angle. 3. With the left hand, grasp the left side of the lid toward the back.
Disassembly Procedures ! Note: To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING If the fit between the right hinge ball and the lid is so tight you cannot press it into position with the right thumb, carefully strike the right corner of the lid with the palm of the hand to snap it into position. Tub Cover 1. 2. 3. 4. 5. 6. Disconnect power supply to unit. Secure Lid to the Top cover. Remove Front Panel.
Disassembly Procedures ! Note: To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING Try using a thin piece of cardboard to place between the tab and outer tub once you have inserted the pencil through the hole to depress the tabs. This will allow you to work on the other tabs for easy removal. 4. Remove Tub Cover. 5. Remove Agitator. 6. Use spanner wrench to remove clamping nut. Note: This is a left hand thread so it must be turned clockwise.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING 4. If the proper amount of the tub cover is not visible at the back or the tub is off center on either side, tighten the opposite damper spring and recheck as outlined in previous steps. Mounting Stem Outer Tub 1. 2. 3. 4. Disconnect power supply to unit. Remove Inner Tub. Remove Mounting Stem. Loosen clamps and remove Drain Hose and Air Dome Hose from Outer Tub.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING 8. Remove cover plate (it may be necessary to pry the plate off with a screwdriver). Carefully rotate the transmission, dumping oil into your catch pan. 9. Remove Plastic Keeper on the top of the Agitator shaft. Note: Prior to Series 22, a spring Retaining Clip was used. This clip can be removed by pulling it out and off the agitator shaft.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING 11. Grasp the drive pulley and slowly pull the center shaft out. Only a small amount of force will be needed to remove the shaft. Note: Be careful not to damage the Lip Seal at the bottom of the Transmission. 12. Pull the Agitator Shaft out through the Tub. Note: You may have to pull hard on this as the oil in the Torque Block forms a suction.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING pressed into the center tube of the transmission. 3. Slide assembly over square thread of center shaft until the Lip Seal starts into the center tube bore. 4. Turn Drive Pulley onto the center shaft and against Seal -protector. Tighten pulley to press Lip Seal into / center tube bore.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING 4. Use the Brake Tool to unscrew the Brake Package assembly from the Damper. When the Brake Package is free, pull out to disengage it from the spline surface of the drive tube. Drive Pulley and Rotor Bearing 1. Disconnect power supply to unit. 2. Remove Drive and Pump Belts and Dust Cap covering hub of Pulley. 3. Remove screw and washer from bottom of Drive Shaft. 4.
Disassembly Procedures ! To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. WARNING Pump 1. Disconnect power supply to unit. 2. Remove Front Panel. 3. Disconnect hoses from pump. 3. Remove Motor Cover. 4. Remove main wiring harness from motor terminals. 4. Tape washer lid to Top Cover. 5. Tilt washer and remove Pump Belt. 6. Remove three screws from bottom of base holding pump to base.