Technical information

Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless
testing requires power.
16027174 June 2006
RPL 16023431
©2006 Maytag Services
4
Consumer Information Codes
If the consumer observes codes on display, see table
below.
LED
Display
Description
dc
Distribute Clothes: The load is
unbalanced, preventing high-speed
spin. Redistribute clothes. See
Diagnostic Code 10.
nd
No Drain: The machine has tried to
drain.
od
Open the Door: The door has not
been opened for the last three
completed cycles.
nF
No fill: the machine has tried to fill.
See No Water Fill.
dL
Latch Unlocked: Close door tightly
to enable locking.
LE
Water fill error. Go to fill test.
tE
Sump thermistor failure. Check for
loose wires. Replace sump
thermistor.
3E
Drive system is not working
correctly. Bad windings, speed
sensor, wiring connections, or
Control Board.
LO
The door will not unlock after 3
attempts.
FL
The washer failed to lock the door.
after 3 attempts.
OE
A fault is detected in the water level
sensor. Data (frequency) shows the
water level is at or above the
overflow level.
Service Mode
Service Mode enables service personnel to verify the
operation of the washing machine and diagnose
problems. Service Mode can be entered in the middle
of any wash cycle without interrupting the cycle. While
in Service Mode, the technician can cancel the current
cycle, set a continuous running mode, start a variety of
special service tests and view diagnostic displays.
Enter / Exit Service Mode
To enter Service Mode press the Spin and
Temperature keys for three seconds or until the control
beeps.
NOTE: The washer must be ‘ON’ before Service Mode
can be entered.
The motor speed will be displayed when started (motor
not running display will be 0). The present state of the
machine will not be changed (i.e., the current cycle in
progress will not be interrupted and only the display will
change). All LED’s will be turned ‘OFF’ except the “Door
Lock” LED. It will continue to display the condition of
the door lock.
To exit: 1) Press Spin and Temperature keys for 3
seconds again, or 2) press Power Off, or 3) unplug the
machine. Pressing the Start/Pause button while
running a test will pause the individual test, while
remaining in Service Mode.
Access Service Tests and Diagnostic Features
while in Service Mode.
The following table summarizes special tests and
features available in Service Mode, along with methods
of activation and cancellation.
Test or Display
Press LED to
Start
Press LED to
Cancel
Quick Spin
Test
Press Delay
Start and
Temperature
Press Delay
start and
Temperature
Press Power
Off (exits
Service Mode)
Hold Quick
Spin Step
(holds
predefined
RPM)
Press Start
Pause (during
test)
Press Delay
Start and
Temperature
(cancels hold &
resumes next
step)