Instructions / Assembly

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Troubleshooting Guide
PROBLEM
POSSIBLE CAUSE
PROBABLE CORRECTION
The machine
doesn't
operate
The ice maker is unplugged
Plug the ice maker in
The fuse is blown
Replace fuse If it happens again,
call for service to check for a short
circuit in the ice maker
The ice maker power switch is
OFF
Turn the ice maker power switch ON
The ice storage bin is full of ice
Remove some ice Make sure water
curtain and micro-switch are closed
The water doesn't
feed in after the ice
maker starts
The water supply tap is turn off
Turn on the water supply line
The water supply pipe is not
proper connected
Reconnect the water supply pipe
Machine makes ice,
but bin does not fill
up with ice
The condenser may be dirty
Clean the condenser air filter.
The air flow to the ice maker
may be obstructed
Check the installation
The ambient and water
temperatures are high, or the
machine is near some heat
source
Check the installation
Water is leaking from
the unit
A few water drops fall to the
floor when you open the door
to take out ice from ice storage
bin
Normal condensation on the door or
some water together with ice Take
care when you take out ice
Water supply connection leaks
Tighten fitting. See “Connecting the
water line”
Cubes are partially
formed or white at
the bottom
Not enough water in the
water trough
Check if the water supply
pressure is below 15 psig
Check water supply--filter may be
restricted
Check for a water leak at the water
trough
Noise during operation
The feet are not leveled
and locked
Level and lock the feet
See “Leveling the Ice Maker”
Certain sounds are normal
See Normal Sounds
The ice maker stops
suddenly while
making ice
The electricity is off
Reconnected the power
supply line
The room temperature is out
the stated range
Cut off the electricity, let the ice
maker stop working until the
temperature returns within the
stated range
The ice storage bin is full of ice
Remove some ice cubes; Make sure
the water curtain and micro-switch
are close
The body of the ice
maker is electrified.
The grounding line isn’t in the
socket
Use a socket meeting the required
electrical standard
Scaling occur
frequently inside
the machine
The hardness of the water is
too high
Use a water-softening device in- stalled
in front of the water inlet