Use and Care Manual

23
TROUBLESHOOTING
Before Calling for Service
If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If the
problem persists, check the Troubleshooting Guide on the following pages. Some of the problems
mentioned in the Guide can be solved easily without a service call.
Troubleshooting Guide
Pr
oblem Possible Cause
Probable Correctio
n
The ice maker is unplugged. Plug the ice maker in.
The fuse is blown.
Replace fuse. If it happens again, call for
service to check for a short circuit in the unit.
The ice maker power button
is set at OFF.
Switch the ice maker power button to ON.
The machine
doesn’t operate.
The ice storage bin is full of
ice.
Remove some ice cubes. Be sure the ice-full
probe is free of ice.
The water supply tap is
turned off.
Turn on the water supply tap. The water doesn't
feed in after the
machine starts.
The water supply pipe is not
properly connected.
Reconnect the water supply pipe.
The condenser may be dirty. Clean the condenser.
The air flow to the ice maker
may be obstructed.
Check the installation.
Machine makes ice,
but bin does not fill
up with ice.
The ambient temperature and
water temperature are high,
or unit is near some heat
source.
Check the installation.
Some water falls to the floor
when you open the door to
remove ice from storage bin.
Normal condensation on the door or some
water together with ice. Take care when you
take out ice.
Water supply connection is
leaking.
Tighten fitting. See Connecting the water
line.
Water is leaking out
of the unit.
Drain pipe higher than drain
outlet.
Lower drain pipe.
Check if the water supply pressure is below
15 psig.
Check water supply or filter may be
restricted.
Cubes are partially
formed or are white
on the bottom.
Not enough water in the
water trough.
Check for a water leak at the water trough.