User Manual

46
FAQs and Solutions
If you have any questions about the phone, please find the
solutions from the table below.
FAQs Causes Solutions
Poor
reception
When you use your phone at
poor reception areas, for
example, near high rise
buildings or base rooms, the
radio wave cannot be
transmitted effectively.
Avoid this as far as you
can.
When you use your phone at
network traffic congestion,
such as working time and
off-duty time, the congestion
can result in poor reception.
Avoid this as far as you
can.
This is related to the distance
to base station in question.
You may ask the network
service provider to
provide service coverage
map.
Echoes or
noises
The trunk line of network is in
bad condition. It is a regional
problem.
Hang off the call and dial
again. Choose another
better line.
In some areas, the call lines
are in bad condition.
Shorter
standby
time
The standby time is relevant
to network settings.
In poor reception areas,
turn off your phone
temporarily.
Replace the batteries Change with a new
battery.