Product Manual

72
FAULTY PRODUCT
Please contact the store that fulfilled your order. Store contact
details can be found on your order confirmation email. The
store will need to assess whether the fault is a major or minor
fault and will either arrange for the product to be repaired or
replace. Some manufacturers require us to send fault items to
them for assessment before we can give you a replacement.
CHANGE OF MIND
Changed your mind? Don’t worry. You’ve got 30 days to get
your order back to the store it was sent from and provided its
un-used we’ll give you a refund minus the costs of any
shipping.
VALID RECEIPT
A copy of your in-store purchase receipt or online order
confirmation email is required for any return. If returning your
product to store, please ensure you take a copy with you.