Product Manual
NOT AS ADVERTSIED /INCORRECT ITEM
FAULTY PRODUCT
CHANGE OF MIND
VALID RECEIPT
If your order arrives and it’s not what you ordered, please contact either the store the order
came from or on the online support team at
customercare@maxwa .com.au.
Please contact the store that ful lled your order. Store contact details can
be found on your
order con
rma on email. The store will need to assess
whether the fault is a major or minor
fault and will either arrange for the
product to be repaired or replace. Some manufacturers
require us to send
fault items to them for assessment before we can give you a replacement.
Changed your mind? Don’t worry. You’ve got 30 days to get your order
back to the store it
was sent from and provided its un-used we’ll give you a refund minus the costs of any shi
pping.
A copy of your in-store purchase receipt or online order con rma on
email is required for any return.
If returning your product to store, please
ensure you take a copy with you.