User`s guide

Maxtor Shared Storage Drive - One Year Limited Warranty
Maxtor’s warranty obligations are limited to the terms set forth below: Please
note that Maxtor reserves the right to update from time to time the warranty
terms provided for new purchases of Maxtor products, and to establish the
effective date of those updated warranty terms. Please refer to
www.maxtor.com for the then current form of Limited Warranty Statement for
Maxtor brand products.
Please note that Maxtor products are distributed outside the United States and
Canada through local authorized distributors and resellers (“Resellers”). These
Resellers generally offer a consumer warranty, and associated warranty
services, to consumer purchasers. Maxtor recommends that consumers in
these jurisdictions first contact the Reseller from whom they purchased the
Maxtor product for all issues with regard to product defects and the applicable
product warranty. For a listing of Resellers offering warranty service in your
specific jurisdiction, please refer to www.maxtor.com. Maxtor warrants to the
original consumer purchaser (“you” or “your”) that new Maxtor disk drive
products (“Products”) will be free from defects in material and workmanship for
the Standard Warranty Period for the relevant product, which is one (1) year
unless otherwise specified on www.maxtor.com with respect to specific
products or geographies. The start of the warranty period is the documented
date of your purchase of the Product from Maxtor or Maxtor
∂ s authorized
reseller. In the absence of a documented purchase date, the start of the
warranty period will be deemed to be the date that Maxtor originally shipped the
Product from its point of manufacture to Maxtor’s customer. The Standard
Warranty Period for the various Products marketed by Maxtor and the
geographies in which they are sold is detailed on www.maxtor.com.
The warranty on replacement Products is the remainder of the warranty on the
original Product or 90 days, whichever is longer.
The Products are manufactured from parts and components that are new or
equivalent to new in accordance with industry standards.
If you discover a defect in material and workmanship for the Standard Warranty
Period and Maxtor agrees that the defect exists, Maxtor will, at its option, repair
or replace the Product at no charge to you, provided it is returned during the
Standard Warranty Period, with transportation charges prepaid, to the facility
designated by Maxtor. The Product must be properly packaged in Maxtor or
Maxtor-approved packaging, with the Return Material Authorization (RMA)
number clearly displayed on the outside of the packaging, to obtain warranty
service. Products that fail within the first 30 days after purchase will be replaced
with a new Product. Maxtor may require proof of purchase documentation prior
to issuing the replacement Product.
If Maxtor elects to repair a Product, Maxtor owns all parts removed from the
repaired Product. Maxtor uses new and reconditioned parts or Products made
by itself or various manufacturers in conjunction with warranty repairs and
replacement Products. Repair parts or replacement Products may, at Maxtor
∂ s
option, include an equal or better model or features.
Maxtor has no responsibility whatsoever with regard to any content or data on
returned Products.
To request warranty service and before returning a Maxtor product, please
contact the Maxtor Service Center. Refer to the Maxtor Installation Guide or
www.maxtor.com for your online guide to find the appropriate telephone
number for obtaining customer assistance within your jurisdiction and the
proper address for shipping authorized returns. Once the Maxtor Service Center
determines that a repair is required, Maxtor will issue an RMA number. A copy
of your receipt or bill of sale bearing the name and location of Maxtor
∂ s
authorized reseller and the Maxtor serial number and model number of the
Product in which the defect has been reported may be required as a proof of
your purchase for warranty service. Note that, as an alternative, Maxtor offers an
online warranty return option for certain Products through www.maxtor.com.
You are responsible for saving or backing up data contained in any Product
returned to Maxtor in conjunction with warranty or any other services. Maxtor
shall have no responsibility for such data whatsoever and shall have no liability
arising out of any damage to, or loss or disclosure of, such data. This limited
warranty applies only to the Maxtor products that can be identified by the
original, unaltered Maxtor trademark, trade name or logo affixed to them.
Maxtor does not warrant any product that is not manufactured by, for, or with
permission from Maxtor.