User Manual

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(d) Upon receipt of the replaced goods, the installer will install the replaced goods.
(e) Within ten (10) working days of the receipt of the replaced goods, the installer must
return the alleged faulty goods in the same packaging material as the replaced goods to
SolaX.
(f) All the faulty goods must be sent to the Solax nominated address .
6. Exclusions from Warranty
(a) Used for purposes other than to charge an EV.
(b) Improper or noncompliant use.
(c) Improper installation, commissioning, start up or operation. (contrary to the
guidance detailed in the installation manual supplied with each product)
(d) Force majeure events including but not limited to storm damage, lightning strike,
overvoltage, fire, thunderstorm and flooding.
(e) Installation in a corrosive environment.
(f) Damage during transportation.
(g) Unauthorized repair attempts.
(h) Product obtained second hand through unlicensed sales channels.
(i) Failure to adequately maintain the equipment.