MaxPac Single/Dual/Triple Screen 8230 XRA1/2/3 Rev-A Training and Maintenance Guide Maintaining and Repairing Your MaxPac Single/Dual/Triple-Screen 8230 XRA1/2/3 Rev-A High-Performance Transportable Workstation MaxVision Corporation 495 Production Avenue Madison, AL 35758, USA Part Number: 209-0054-0
ii MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Warranties and Liabilities MaxVision Corporation warrants that the Product, in the course of its normal use, will conform to MaxVision's specifications and be free from defects in material and workmanship for a period of twelve (12) months from the date of the original sale. Such warranty commences on the purchase date appearing on the invoice.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide iii Proprietary Rights-Contracts with Certain U.S. Government Agencies. If the Software is acquired under the terms of a Department of Defense or civilian agency contract, the Software is "commercial item" as that term is defined at 48 C.F.R. 2.101 (Oct. 1995), consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.
iv MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Contents Legal and Related Information Warranties and Liabilities ..................................................................................................................................... ii Copyright ............................................................................................................................................................. iii Trademarks ....................................................
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide v External Cooling Fan Assembly........................................................................................................................ 85 CPU Cooling Fans ............................................................................................................................................ 86 Main Power Supply Unit (PSU) ................................................................................................
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 1 Chapter 1: Troubleshooting Tips for 8230 XRA1/2/3 Systems 1) The MaxPac8230 has both a hard power switch (at power supply itself ---O; --- for ON) and a soft power momentary switch (on center monitor behind the display controls). If the optional UPS Power Management System is installed and the 8230 is ON then removing the AC chord or switching the hard power to O will not shut down the system.
2 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 8) If after system startup the POST LED stick at the Yellow ON Green OFF state then the FBDIMM memory is not being seen. Refer to the Memory Section of chapter 4 or 5. Note that memory must be installed in pairs starting with DIMM 1A/1B (Fig 2-2). This means that a bad (or poorly seated) FBDIMM in slot 1A or 1B could cause NONE of the memory to be seen (even in slots 2A and beyond).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Chapter 2: Motherboard Diagrams Figure 2-1. Top-down view of the X7DAL-E motherboard.
4 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 2-2. Cable connections and LEDs on the X7DAL-E motherboard.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 5 Chapter 3: Setting-Up the Software/Devices/Network/RAID Array Setting-Up the Network In the majority of environments, it is sufficient to use the Windows XP defaults for the network. Simply connect the network cable (Figure 3-1) and the system should auto-detect the presence of the network and the data/communications light next to the network cable connector should start to flash. Figure 3-1.
6 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide If you do have a special graphics card, you may consult the manual associated with this card (this manual will be included in your documentation package as discussed in Chapters 1 and 2) or contact MaxVision support (as discussed in Appendix D) for more information. Adjusting the Screens In the case of a dual-display or triple-display configuration, each screen has a set of controls mounted on the top of the display (Figure 3-2).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-3 7 Figure 3-4 2) In order to access the external video source, press the Menu button in the controls mounted on the top of that display (Figure 3-2), and then use the left/right arrow buttons on this control panel to access the Picture-in-Picture dialog (Figure 3-5) Figure 3-5 Figure 3-6 3) Use this dialog to turn the Picture-and-Picture window On/Off and to specify characteristics such as the size and position of the Pict
8 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Configuring the RAID Array (with Separate System Drive) Note: Your MaxPac8230 may be configured for connection to the optional TeraPac3 8 drive SATA Expansion. In this case the MaxPac8230 will include a 12 or 16 port SATA RAID 5 controller. This chapter illustrates and assumes a 4 port SATA RAID 5 controller so the photos may be somewhat different.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 9 5) Following acceptance of the license agreement, you may be presented with the operating system's standard Welcome to New Connection Wizard dialog. In this case, use this dialog to setup your network connection. 6) Following this wizard, 3ware's 3DM 2 software will be installed (when prompted to do so, allow the installation script to place a 3DM 2 icon on your desktop).
10 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 2) Press any key to continue, which will take you fully into the 3ware BIOS Manager. Observe that the Create Unit option is selected by default.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-16 11 Figure 3-17 10) Use the up/down arrow keys to highlight the StorSave Profile item, and then press the key to access an associated pop-up dialog (Figure 3-17). 11) Use the up/down arrow keys to highlight the Protection option, and then press the key to select this option. 12) Use the up/down/right/left arrow keys to highlight the OK item (Figure 3-18) and then press the key to save your changes.
12 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-20 Figure 3-21 16) You will be presented with a warning screen as shown in Figure 3-21. Press the Y (yes) key in order to establish your array and exit the 3ware BIOS setup utility. The system will automatically reboot itself in order to make your new RAID array available to the operating system. During the boot process you will see the BIOS report the existence of your new RAID array.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-23 13 Figure 3-24 19) Click the Next button to be presented with the Select Disk to Convert screen. Click the Disk 1 item as shown in Figure 3-24. 20) Click the Next button to be presented with the Completing the Wizard screen as shown in Figure 3-25, and then click the Finish button to perform the operations and exit the wizard. Figure 3-25.
14 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-26. Disk 1 is – as yet - unallocated Note: In the case of the system used in this example, the system disk was 120 GB in size, while the three data disks used to form the RAID array were each 400 GB in size. Observe in Figure 3-26 that Disk 1 is shown as being approximately 800 GB in size, where 800 GB equates to 2/3 of the 3 x 400 GB capacity of the data disks (the remaining 400 GB is used to provide the RAID 5 redundancy).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-27. Select the New Volume option 23) Observe the New Volume Wizard appear as shown in Figure 3-28. Figure 3-28.
16 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 24) Click the Next button to be presented with the Select Volume Type screen. Click the Simple option as shown in Figure 3-29. Figure 3-29 Figure 3-30 25) Click the Next button to be presented with the Select Disk screen. Ensure that the Disk 1 item is selected and appears in the Selected column on the right-hand side of the dialog as shown in Figure 3-30.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-33. The Completing the Wizard dialog Figure 3-34.
18 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Rebuilding an Existing (Failed) 3ware RAID 5 Array The discussions in this section assume that you originally have a good, working RAID 5 array. In this case, if you double-click the Connect to 3DM 2 icon on your desktop and login to the ensuing webpage using the default password (which is 3ware), you will see that the status of your array looks something like that shown in Figure 3-35.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 19 4) Remove the failed drive and replace it with a good drive of the same type and capacity (remember that we only removed the drive above in order to simulate a catastrophic failure scenario). 5) Power the system up again all the way into windows.
20 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-39. Figure 3-40.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-41. Figure 3-42.
22 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 12) Observe that the replacement drive has now been incorporated into the RAID 5 array as illustrated in Figure 3-43 (note that this array is still shown as being DEGRADED). Figure 3-43. When the new disk has been fully integrated into the array, the interface will reflect the completion of the rebuild. Note: This rebuild process can take a significant amount of time (14 hours in the case of our example using 400 GB disks).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 23 situations where you need to replace a degraded/failed drive or you wish to rebuild the RAID system from the ground up. Your MaxPac system can contain up to four SATA hot-swappable hard disk drives presented in a 4-drive disk caddy.
24 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-47 Figure 3-48 3) Use the up/down arrow keys to highlight disks 00, 01, and 02 in turn; as each disk is highlighted, press the key to select it (selected disks are indicated with an asterisk '*' character as shown in Figure 3-48). (Note that the reason disk 03 is not selected is that this is being reserved as the hot-spare.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-51 25 Figure 3-52 11) Use the up/down arrow keys to highlight the StorSave Profile item, and then press the key to access an associated pop-up dialog (Figure 3-52). 12) Use the up/down arrow keys to highlight the Protection option, and then press the key to select this option. 13) Use the up/down/right/left arrow keys to highlight the OK item (Figure 3-53) and then press the key to save your changes.
26 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-55 Figure 3-56 18) Press the key to request that your array be committed and to exit the 3ware BIOS setup utility. 19) You will be presented with a warning screen as shown in Figure 3-56. Before you do anything else, ensure that the bootable recovery DVD supplied in the accessory pack is in the system's CD/DVD drive. In the case of a multiple DVD image, ensure Disk #1 is in the drive.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 27 21) Click the Recovery item to be presented with the first page from the Restore Data Wizard (Figure 3-58). 22) Click the Next button to be presented with the Archive Selection screen (Figure 3-59). Figure 3-59 Figure 3-60 23) Ensure that the CD Drive item in the left-hand selection pane is expanded (if not, click the '+' icon next to this item) and then use the mouse to click on the image (*.
28 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 27) Select the Unallocated (Disk 1) item and then click the Next button to be presented with the Restored Partition Type page (Figure 3-63). Figure 3-63 Figure 3-64 28) Select the Active item and then click the Next button to be presented with the Restored Partition Size page (Figure 3-64).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-67 29 Figure 3-68 32) Click the Proceed button to initiate the restoration, at which time you will be presented with the Operation Progress dialog (Figure 3-68), which will reflect the status of the restoration. (In the case of a multi-DVD image, the system will inform you as and when to insert subsequent DVDs).
30 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-69 Figure 3-70 Figure 3-71
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 31 Rebuilding an Existing (Failed) 3ware RAID 5 Array The discussions in this section assume that you originally have a good, working RAID 5 array (consisting of 3 drives for the array and 1 Hot Spare).
32 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-73 Figure 3-74 5) Start to power-up the system. When you see the BIOS message " to access 3ware BIOS Manager", press and hold the (alternate) key and – while still holding this key – press the number "3" key. This will invoke the 3ware BIOS manager; in most cases, you will be presented with a warning screen; press any key to continue, which will take you fully into the 3ware BIOS Manager.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 33 Chapter 4: Module Replacement and Upgrade Procedures for Single-Screen Systems Introduction The instructions in this chapter describe how to replace and upgrade various modules in your MaxPac unit. Note: Generally speaking, you should only access the MaxPac internals under the direction of MaxVision support.
34 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Flat Panel Display Module 1) Lay the system flat on the table with the display facing upwards (it is recommended that you lay the system on bubble wrap in order to protect the finish). 2) Use a Phillips #1 screwdriver to remove the four 4-40 3/16" black countersunk screws – two on each side – holding the monitor bezel to the main chassis (Figures 4-1 and 4-2).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-5 5) Disconnect the soft power cable as illustrated in Figures 4-6 and 4-7. Figure 4-6 Figure 4-7 6) Gently lift the inner chassis – including the monitor assembly – away from the outer chassis as illustrated in Figures 4-8 and 4-9.
36 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 7) Use a Phillips #2 screwdriver to remove the four black countersunk screws holding the screen assembly to the chassis – two on the top (Figure 4-10) and one on each side (Figure 4-11 and Figure 4-12). Figure 4-10 Figure 4-11 8) Observe that the monitor assemble is hinged. Gently lift the display on the side opposite the hinge (Figure 4-13) until it is in its fully open position).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-14 37 Figure 4-15 10) Use a Philips #1 screwdriver to remove the two screws attaching the over-molded DVI data cable connector to the graphics board (Figure 4-16) and gently pull the connector a little way from the system (Figure 4-17). Figure 4-16 Figure 4-17 11) Use a Phillips #2 screwdriver to remove the two 6-32 screws attaching the access plate – and the special linking bracket – to the inner chassis (Figure 4-18).
38 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-20 Figure 4-21 13) Carefully cut the cable ties as illustrated in (Figure 4-21). 14) Gently lift the monitor power and data cables out of the slot as illustrated in (Figure 4-22).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 39 16) Observe that the LCD panel can now be lifted away from the main display assembly (Figures 4-25 and 4-26). However, this step should not be performed just yet, instead proceed to step (18). Figure 4-25 Figure 4-26 17) While carefully supporting the LCD panel, gently raise the main monitor assembly and "snake" the cables through the slot as illustrated in Figure 4-27.
40 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Opening the Display Assembly into its Service Position In order to replace and/or upgrade modules inside the MaxPac system, it is necessary to open the display assembly into its service position as discussed below. 1) Lay the system flat on the table with the display facing upwards (it is recommended that you lay the system on bubble wrap in order to protect the finish).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 41 Figure 4-35 5) Disconnect the soft power cable as illustrated in Figures 4-36 and 4-37. Figure 4-36 Figure 4-37 Note: Certain components can be replaced without removing the inner chassis from the outer chassis. Some of these components include memory, main power supply, PCI and PCI Express boards.
42 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-38 Figure 4-39 7) Use a Phillips #2 screwdriver to remove the four black countersunk screws holding the screen assembly to the chassis – two on the top (Figure 4-40) and one on each side (Figure 4-41 and Figure 4-42). Figure 4-40 Figure 4-41 8) Observe that the monitor assemble is hinged. Gently lift the display on the side opposite the hinge (Figure 4-13) until it is in its fully open position.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 43 Note: The display folds all of the way over until it's horizontal. In fact, it will open further until it touches the table, but this may strain the hinge. For this reason, it is strongly recommended that you place some object under the monitor to support it (this object should be covered by some soft material so as to protect the screen). Note: Your MaxPac8230 may contain the optional UPS Power Management System.
44 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide memory (which can theoretically be up to 128 GB) and all of this memory will be available to the applications. 1) Open the display assembly into its service position as discussed earlier in this chapter.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 45 3) Gently pull out the old card as shown in Figure 4-47. 4) This particular example features a SATA RAID controller card. In this case, you also need to disconnect the data cables from the card as shown in Figure 4-48 (see notes below). Figure 4-48 5) Take the new/replacement PCI card and incorporate it into the system by performing the steps described above in reverse order.
46 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-49 Figure 4-50 3) Use a Phillips #2 screwdriver to remove the two 6-32 screws attaching the card’s retaining bracket – and the special linking bracket – to the inner chassis (Figure 4-51) and lift the linking bracket away from the system (Figure 4-52). Figure 4-51 Figure 4-52 4) Some PCI Express cards may have an auxiliary power connector. If so, disconnect it as shown in Figure 4-53.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 47 6) Take the new PCI Express card and incorporate it into the system by performing the steps described above in reverse order. Note: Ensure that the tongue on the new/replacement card’s faceplate lines up with the slot in the chassis (you may have to bend the tongue slightly in the case of a new card). Note: When removing the video cables keep track of the order of the connections to the PCI Express card.
48 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 5) Use an Allen key/tool to remove the screw attaching the power distribution assembly to the power supply unit (Figure 4-58). 6) Use a Phillips #1 screwdriver to remove the two 4-40 screws attaching the power distribution assembly to the side of the inner chassis (Figures 4-59).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-63 49 Figure 4-64 10) Disconnect the audio input cable from the power distribution board as illustrated in Figure 4-65. This connector is black and has a latch. Note that the audio amplifier is also on the power distribution board. Figure 4-65 11) Disconnect the left speaker cable from the power distribution board as illustrated in Figure 4-66.
50 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Hard Drive Magazine (also Individual Hard Drives) 1) Undo the knurled screw holding the middle binding bar (Figure 4-68) and then remove the binding bar (Figure 4-69). Figure 4-68 Figure 4-69 2) Gently pull on the magazine handle to extract the magazine from the inner chassis (Figure 4-70).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 51 4) Gently grasp the drive in question and pull it out of the magazine (Figure 4-72). Note: These disks are hot-swappable, so you can replace individual drives while the magazine remains resident in the system. When the upper binding bar is removed the 4 slots in the main drive cage may slide back. Make sure that when replacing the upper binding bar that the tabs go into these slots.
52 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-75 Figure 4-76 4) Remove the main power connector as illustrated in Figure 4-76 (release the latch with your finger or thumb nail while pulling ion the cable). 5) Remove the CD/Audio cable as illustrated in Figure 4-77. Figure 4-77 Figure 4-78 6) Use a Philips #1 screwdriver to remove the two screws attaching the CD/DVD backplane to the main chassis as illustrated in Figure 5-78.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 53 Figure 4-79 External Cooling Fan Assembly 1) Open the display assembly into its service position as discussed earlier in this chapter. 2) Disconnect the external cooling fan assembly’s power supply cable from motherboard. Simply pull it away using your fingers as shown in Figures 4-80 and 4-81.
54 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-82 Figure 4-83 CPU Cooling Fans Note: The photos in this section assume the Power Distribution Assembly has been previously removed. These photos more clearly illustrate the replacement of the CPU Cooling Fans but they can be replaced with the Power Distribution Assembly installed as well. 1) Open the display assembly into its service position as discussed earlier in this chapter.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-86 55 Figure 4-87 4) Each fan has its own power connector that is attached to the main motherboard. Disconnect the power connector associated with the failed fan (Figure 4-87) Figure 4-88 Figure 4-89 5) Figures 4-88 and 4-89 illustrate the removal of the second CPU Fan Assembly. 6) Present the replacement fan assembly supplied by MaxVision support to the CPU and perform the steps described above in reverse order.
56 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-90 Figure 4-91 4) Disconnect the ATX 24-pin power connector from the motherboard. Pull the connector up while using a flat-blade screwdriver to push the top of the release catch (facing the bottom of the chassis) into the body of the connector (Figures 4-92 and 4-93).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-96 57 Figure 4-97 6) Gently lift the power supply out of the system as illustrated in Figure 4-98. Figure 4-98 7) Take the new main power supply unit supplied by MaxVision support and incorporate it into the system by performing the steps described above in reverse order. Motherboard Replacing the motherboard is non-trivial. It is easy to damage the motherboard unless one has the appropriate tools and training.
58 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-99 Figure 4-100 Figure 4-101 Figure 4-102 5) Remove the video data cable from the slot leading to the exterior of the left side of the chassis as illustrated in Figure 4-102. 6) Use a Phillips #1 screwdriver to remove the three 4-40 screws holding the wire harness protector plate (Figure 4-103), then gently remove the protector plate to expose the right speaker cables (Figure 4-104).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 59 7) The soft power cable must be removed from the motherboard connection posts (the location of this connector is pointed out in 4-105). Observe that this cable connector is attached to the motherboard with a flexible adhesive (such as Marine Goop). Simply pull the connector (not the wire) until the adhesive gives. Figure 4-105 8) There are two screws on either side of the cooling fan assembly.
60 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 10) Each fan has its own power connector that is attached to the main motherboard. Disconnect the power connector associated with the CPU fan (Figure 4-109). 11) Figures 4-110 and 4-111 illustrate the removal of the second CPU Fan Assembly. Figure 4-110 Figure 4-111 12) Remove the screws from the sides and bottom of the shadow box as shown in Figure 4-112 through 4-115.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-116 61 Figure 4-117 14) Remove the shadow box as shown in Figure 4-118. Figure 4-118 Figure 4-119 15) Disconnect the EPS12V 4-pin and EPS12V 8-pin (4 x 2) power connectors from the motherboard. Pull the connector up while using a flat-blade screwdriver to push the top of the release catch (facing the interior of the chassis) into the body of the connector (Figures 4-119 and 4-120).
62 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 17) Remove the audio-out cable that normally connects between the motherboard to the power distribution board (disconnect this cable from the motherboard) as shown in Figure 4-122. Observe the polarity of this connection. Figure 4-122 Figure 4-123 18) Remove the CD Audio In cable from the motherboard as illustrated in Figure 4-123. 19) Remove the Internal USB cable connection from the motherboard as illustrated in Figure 4-124.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-126 Figure 4-127 22) Now slide the motherboard out and place it on a protected surface as shown in Figures 4-198 and 4-129. Figure 4-128 Figure 4-129 23) Under the direction of MaxVision support carefully remove the XEON series 5100 CPU from its socket as illustrated in Figures 4-130 through 4-131. Observe the keying of the CPU into its socket.
64 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 24) Under the direction of MaxVision support carefully remove the XEON series 5100 CPU from its socket as illustrated in Figures 5-131 through 5-133. Observe the keying of the CPU into its socket. Figure 4-132 Figure 4-133 25) Gently assemble the XEON CPUs into the replacement motherboard. Note: EXTREME CARE must be taken not to damage in any way the delicate pins used in the CPU sockets.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 65 Chapter 5: Module Replacement and Upgrade Procedures for Dual/TripleScreen Systems Introduction The instructions in this chapter describe how to replace and upgrade various modules in your MaxPac unit. Note: Generally speaking, you should only access the MaxPac internals under the direction of MaxVision support.
66 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Flat Panel Display Module (Left-Hand Screen) 1) Lay the system flat on the table with the displays in the closed position and facing upwards (it is recommended that you lay the system on bubble wrap in order to protect the finish). 2) Use a Phillips #1 screwdriver to remove the six 4-40 3/16" black countersunk screws holding the left-hand screen's monitor cable access panel (Figure 5-1).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-5 67 Figure 5-6 7) Open the left-hand screen to a vertical position, use a Phillips #2 screwdriver to remove the eight 6-32 1/4" black countersunk screws – four on each site – holding the screen to its hinge bar (Figure 5-6), and then lift the screen away. 8) Perform the above steps in reverse order to replace the failed screen with the new unit as supplied by MaxVision support.
68 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-9 Figure 5-10 5) Press down on the release catch holding the power cable and gently pull this connector away from this display (Figure 5-10). 6) Observe the cable tie attaching the power and data cables to a standoff post mounted to the right of the screen assembly. Cut or remove this cable tie as needed (Figure 5-11).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-13 69 Figure 5-14 2) Use a Phillips #2 screwdriver to remove the eight 6-32 1/4" black countersunk screws – four on each site – holding the screen to the wing brackets, which are in turn attached to the main chassis (Figure 5-14).
70 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-17 Figure 5-18 5) Use a Phillips #1 screwdriver to remove the six 4-40 3/16" black countersunk screws holding the center screen's monitor cable access panel (Figure 5-18). 6) Gently lift the center screen's monitor cable access panel away from the system (Figure 5-19).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 71 8) Press down on the release catch holding the power cable and gently pull this connector away from this display (Figure 5-21). 9) Lift the center screen away from the system (Figure 5-22). 10) Perform the above steps in reverse order to replace the failed screen with the new unit as supplied by MaxVision support.
72 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Opening the Display Assembly into its Service Position In order to replace and/or upgrade modules inside the MaxPac system, it is necessary to open the display assembly into its service position as discussed below. 1) Lay the system flat on the table on top of a piece of firm, non-abrasive foam (or similar material) capable of supporting the system's weight as shown in Figure 5-26.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-30 73 Figure 5-31 7) Pull the support stands down to their maximum extended (service) position as illustrated in Figure 5-31 (ensure that, when you release the supports, their spring mechanism expands them back into their locked position).
74 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Note: Your MaxPac8230 may contain the optional UPS Power Management System. In this case the inside of the inner chassis will look similar to the above photo. Please refer to Chapter 6 for details of the installation and removal of the UPS System. The UPS System must be removed to gain access to the memory and CPUs.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 75 2) In order to remove and replace a memory stick, gently press down-and-out on the two plastic “rabbit-ears” at either side of the stick which will cause it to pop out, and then remove the stick from the system (Figure 5-34). Figure 5-34 Figure 5-35 3) Observe that the memory sticks are keyed such that they can only be inserted one way.
76 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-38 5) Take the new/replacement PCI card and incorporate it into the system by performing the steps described above in reverse order. Note: It is important to ensure that theses cables are attached to the new card in the same positions as they occupied on the original card.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-39 Figure 5-40 Figure 5-41 Figure 5-42 77 2) Gently disengage the over-molded DVI connector from the PCI Express graphics board (Figure 5-40). 3) Use a Phillips #2 screwdriver to remove the 6-32 screw attaching the card’s retaining bracket to the inner chassis (Figure 5-41). 4) Some PCI Express cards may have an auxiliary power connector. If so, disconnect it as shown in Figure 5-42. 5) Gently pull the old card out.
78 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 1) Open the display assembly into its service position as discussed earlier in this chapter. 2) Use a Phillips #1 screwdriver to remove the screws holding the over-molded video cables to the PCI Express graphics card. Gently disengage the over-molded DVI connector from the PCI Express graphics board (Figures 5-43 and 5-44). Removing the bottom DVI connector will expose a screw securing the bottom of the DVI cable bracket.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 79 5) Some PCI Express cards may have an auxiliary power connector. If so, disconnect it as shown in Figure 5-47. 6) Take the new PCI Express card and incorporate it into the system by performing the steps described above in reverse order. Note: Ensure that the tongue on the new/replacement card’s faceplate lines up with the slot in the chassis (you may have to bend the tongue slightly in the case of a new card).
80 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 4) Unplug the CD/DVD power output connector from the power distribution board (Figure 5-51). 5) Use an Allen key/tool to remove the screw attaching the power distribution assembly to the power supply unit (Figure 5-52). Figure 5-53 Figure 5-54 6) Use a Phillips #1 screwdriver to remove the two 4-40 screws attaching the power distribution assembly to the side of the inner chassis (Figures 5-53).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-57 81 Figure 5-58 9) Disconnect the right speaker cable from the power distribution board as illustrated in Figures 5-58 and 5-59. Figure 5-59 Figure 5-60 10) Disconnect the audio input cable from the power distribution board as illustrated in Figures 5-60. This connector is black and has a latch. Note that the audio amplifier is also on the power distribution board.
82 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 13) Take the new power distribution assembly supplied by MaxVision support and incorporate it into the system by performing the steps described above in reverse order. Hard Drive Magazine (also Individual Hard Drives) 1) Undo the knurled screw holding the middle binding bar (Figure 5-63) and then remove the binding bar (Figure 5-64).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 83 Figure 5-67 4) Gently grasp the drive in question and pull it out of the magazine (Figure 5-67). Note: These disks are hot-swappable, so you can replace individual drives while the magazine remains resident in the system. When the upper binding bar is removed the 4 slots in the main drive cage may slide back. Make sure that when replacing the upper binding bar that the tabs go into these slots.
84 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Optical Drive (CD/DVD) Backplane Note: The CD/DVD backplane cannot be easily replaced without first removing the main Power Supply Unit (PSU). In the rare case that support advises that the CD/DVD backplane needs replacing refer to the section on the PSU later in this chapter and then return to this section.. 1) Open the display assembly into its service position as discussed earlier in this chapter.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 85 Note: If the replacement CD/DVD backplane does not come equipped with a protective (insulating) Mylar cover, remove this piece from your original backplane and reattach it to the new backplane. Figure 5-74 External Cooling Fan Assembly 1) Open the display assembly into its service position as discussed earlier in this chapter. 2) Disconnect the external cooling fan assembly’s power supply cable from motherboard.
86 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-77 Figure 5-78 CPU Cooling Fans Note: The photos in this section assume the Power Distribution Assembly has been previously removed. These photos more clearly illustrate the replacement of the CPU Cooling Fans but they can be replaced with the Power Distribution Assembly installed as well. 1) Open the display assembly into its service position as discussed earlier in this chapter.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 87 4) Each fan has its own power connector that is attached to the main motherboard. Disconnect the power connector associated with the failed fan (Figure 5-82). 5) Figures 5-83 and 5-84 illustrate the removal of the second CPU Fan Assembly. Figure 5-83 Figure 5-84 6) Present the replacement fan assembly supplied by MaxVision support to the CPU and perform the steps described above in reverse order.
88 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 4) Disconnect the ATX 24-pin power connector from the motherboard. Pull the connector up while using a flat-blade screwdriver to push the top of the release catch (facing the bottom of the chassis) into the body of the connector (Figures 5-87 and 5-88). Figure 5-87 Figure 5-88 5) Use a Phillips #2 screwdriver to remove the four screws attaching the power supply unit to the side of the inner chassis (Figures 5-89 through 5-92).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 89 6) Gently lift the power supply out of the system as illustrated in Figure 5-93. Figure 5-93 7) Take the new main power supply unit supplied by MaxVision support and incorporate it into the system by performing the steps described above in reverse order. Motherboard Replacing the motherboard is non-trivial. It is easy to damage the motherboard unless one has the appropriate tools and training.
90 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-98 Figure 5-99 5) Cut any cable ties that are holding the display power and data cables in place as shown in figures 5-96 through 5-98 6) Remove the 3 video data cables for the slot leading to the exterior of the left side of the chassis.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 91 8) The soft power cable must be removed from the motherboard connection posts (the location of this connector is pointed out in Figure 5-102). Observe that this cable connector is attached to the motherboard with a flexible adhesive (such as Marine Goop). Simply pull the connector (not the wire) until the adhesive gives.
92 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-107 Figure 5-108 13) Now tilt the alluminum inner chassis lid into a vertical orientation so as to facititate access to the motherboard. There are two screws on either side of the cooling fan assembly. Use a Phillips #2 screwdriver to loosen these captured screws (Figures 5-107 and 5-108).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-113 Figure 5-114 Figure 5-115 Figure 5-116 17) Remove the screws from the sides and bottom of the shadow box as shown in Figure 5-113 through 5-116. Figure 5-117 Figure 5-118 18) Disconnect the external cooling fan assembly’s power supply cable from motherboard. Simply pull it away using your fingers as shown in Figures 5-117 and 5-118.
94 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-119 Figure 5-120 19) Remove the shadow box as shown in Figure 5-119. 20) Disconnect the EPS12V 4-pin and EPS12V 8-pin (4 x 2) power connectors from the motherboard. Pull the connector up while using a flat-blade screwdriver to push the top of the release catch (facing the interior of the chassis) into the body of the connector (Figures 5-120 and 5-121).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-123 95 Figure 5-124 23) Remove the CD Audio In cable from the motherboard as illustrated in Figure 5-124 Figure 5-125 Figure 5-126 24) Remove the Internal USB cable connection from the motherboard as illustrated in Figure 5-125.
96 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 26) Remove the screws securing the motherboard to the inner chassis assembly as shown in Figures 5-127 and 5-128. Figure 5-129 Figure 5-130 27) Now slide the motherboard out and place on a protected surface as illustrated in Figures 5-130 and 5-129. Figure 5-131 Figure 5-132 28) Under the direction of MaxVision support carefully remove the XEON series 5100 CPU from its socket as illustrated in Figures 5-131 through 5-133.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 29) Gently assemble the XEON CPUs into the replacement motherboard. Note: EXTREME CARE must be taken not to damage in any way the delicate pins used in the CPU sockets. Once bent these pins cannot be straightened resulting in the total loss of the motherboard. This type of damage is not covered under the MaxVision Warranty (this motherboard is valued at almost $500).
98 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Chapter 6: Installation of the optional UPS Power Management System Installing the UPS Hardware Note: This option is available for dual/triple display systems only. Note: Ensure that the system is powered down and that the AC power cable is physically disconnected from the system before commencing the following procedure.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 99 4) Remove the Uninterruptible Power Supply (UPS) from its shipping box and place it on the table near the system (Figure 6-5). Figure 6-5 Figure 6-6 5) During shipping, the cable linking the battery to the UPS controller will be disconnected for safety reasons. Connect these two cables as illustrated in Figure 6-6. 6) Gently insert the UPS into the chassis as illustrated in Figures 6-7 and 6-8.
100 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 6-9 Figure 6-10 Figure 6-11 Figure 6-12 8) The system's main power supply is already equipped as standard with a custom cable that is to be connected to the UPS. This cable is used both to charge the UPS and to withdraw power form the UPS. Due to the fact that this cable supplies high voltages, it has a protective cap. Remove this protective cap as illustrated in Figure 6-13.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 6-15 101 Figure 6-16 11) Observe the USB control cable coming out of the UPS as indicated by the pointing finger in Figure 6-16. 12) Connect the USB cable to the motherboard's USB header as illustrated in Figure 6-17 (the screwdriver in Figure 6-18 is simply indicating the position of this header). Note: This plug-header combo is keyed so as to ensure that things can't be connected "back-tofront".
102 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Installing the UPS Software 1) Install the UPS hardware as discussed in the previous chapter. 2) Ensure that the AC power cable is connected and that the system has been powered-up as discussed in the MaxPac Single / Dual / Triple-Screen 8230 XRA1/2/3 User Operation and Maintenance Guide. 3) Insert the CD-ROM that came with your UPS kit into the MaxPac's CD/DVD drive.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 103 Figure 6-20 6) Once all of the files have been copied, you will be presented with the MaxUPS Setup Wizard as illustrated in Figure 6-21. Figure 6-22 7) Click the Next button and observe the Select Installation Folder dialog (Figure 6-23).
104 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 8) Click the Next button to confirm the default selection and observe the Confirm Installation dialog as illustrated in Figure 6-24. Figure 6-24 9) Click the Next button to confirm the installation and observe the Installation Complete dialog as illustrated in Figure 6-25. Figure 6-25 10) Click the Close button. The UPS software has now been installed.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 105 Figure 6-27 3) Most of these fields are diagnostic in nature. The two important fields for users are the AC Power (which should be Good) and the Battery Charge (which will be OK or LOW). 4) Use your mouse to click on the Settings pull-down menu and access the Settings dialog as illustrated in Figure 6-28.
106 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 5) Observe that the default Shut Down Delay value is set to 10 minutes, but it is recommended that you select a shorter duration. 6) Once you've specified the required Shut Down Delay value, click the OK button to accept this value. 7) In order to simulate a power failure, disconnect the AC power cable while the system is in a powered-up condition. This will result in the following dialog appearing on the screen (Figure 6-29).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 107 Chapter 7: Optional TeraPac 3 Connection to the MaxPac8230 1) The remainder of these instructions assume that your MaxPac 8230 is equipped with a 12channel 3ware RAID controller card. A quick way to check this is to ensure that the cables connected to the four internal disks are all red as illustrated in Figure 7-1.
108 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 2) Take the TeraPac 3 data/control cable marked disks 4-7 and plug one end into the lower connector on the MaxPac system as illustrated in Figure 7-4 (this connector will also be annotated disks 4-7).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 109 Appendix A: Creating and Using Backup Images (Including Restoring Your OS) Introduction Every MaxVision system comes equipped with a MaxVision Recovery DVD. In addition to an image of your operating system, this disc also contains a copy of the Acronis True Image™ application from Acronis (www.acronis.com). Acronis True Image is a superb tool for operating system (OS) deployment, software distribution, back-up, and disaster recovery.
110 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-3 Figure A-4 Creating Your Own Image This scenario assumes that you have added new applications, loaded or created new datasets, and generally configured and customized your MaxVision system the way you like it. At this stage, before you deploy the system, it is strongly recommended that you use the Acronis True Image application to create an image of the system.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 111 5) Following the splash screen (Figure A-6), under the Pick a Task heading, select the Backup option (the top item) as illustrated in Figure A-7. Figure A-7 Figure A-8 6) Follow the actions depicted by the screenshots shown in Figures A-8 through A-22.
112 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-13 Figure A-14 Figure A-15 Figure A-16 Figure A-17 Figure A-18
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-19 Figure A-20 Figure A-21 Figure A-22 113 Restoring Your Own Image Note: If you do re-load an image (containing the OS) that you have created yourself following your original activation and registration of the OS, you will NOT be required to re-activate and re-register the OS so long as you are restoring the image to the original machine.
114 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 3) Power-up the system. This will automatically launch the Acronis application as shown in Figure A-23. Use the mouse to select the Acronis item as shown in Figure A-23. Figure A-23 Figure A-24 4) Following the splash screen (Figure A-24), under the Pick a Task heading, select the Restore option (the top item) as illustrated in Figure A-25. 5) Follow the actions depicted by the screenshots shown in Figures A-25 through A-43.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-29 Figure A-30 Figure A-31 Figure A-32 Figure A-33 Figure A-34 115
116 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-35 Figure A-36 Figure A-37 Figure A-38 Figure A-39 Figure A-40
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-41 Figure A-42 Figure A-43 Figure A-44 117
118 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Appendix B: Regular System Maintenance Cleaning Interior Dust You should periodically check your system for the presence of interior dust and clean the enclosure as required. (The frequency of such checks will be strongly dependent on your situation. Perhaps not surprisingly, systems deployed in a desert environment, for example, will typically require such cleaning more often than systems located in less rigorous settings.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure B-1 119 Figure B-2 Each of these filters are attached to the main chassis using a combination of a flange on the side of the filter facing the back of the chassis and a Velcro strip on the side of the filter facing the front of the chassis for single-screen MaxPac 8230XRA1. Dual and Triple-screen MaxPac 8230XRA2/3 require the outer flange to be removed (by using the knurled screw).
120 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure B-5 Figure B-6 5) Remove the filter element as illustrated in Figures B-6 and B-7. Figure B-7 Figure B-8 6) The filter recharge kit (MaxVision Part Number 228-0002-0) comprises a pump spray cleaner and an aerosol spray containing replacement oil (Figure B-8). Place the filter element on a working surface that is protected by some form of absorbent, disposable material (Figure B-9).
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 121 onto both sides of the filter element (Figure B-10), leave for ten minutes, and then rinse the element using a low-pressure water source (tap water is OK). Note: Always apply the water from the "clean" side of the filter element. Note: The use of other cleaning materials (including high-pressure air) may damage and/or reduce the effectiveness of the filter element.
122 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 2) Due to extensive system initialization and verification checks, the BIOS boot-up process can take a significant amount of time, especially in the case of systems with large amounts of memory. In the case of a system containing 8 GB of RAM, for example, it can take 45 seconds before all three LEDs above the numerical keypad on the keyboard flash.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 123 Appendix C: Screws and Required Tools Screws The various screws used in a MaxPac 8230-Series X-Class system are illustrated approximately full size as shown in Figure C-1 Figure C-1.
124 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Required Tools Note: It is extremely important that you use only high-quality tools so as to avoid any slippage and stripping of screw heads and threads. Note: It is highly recommended that you use magnetized screwdrivers so as to prevent screws from dropping inside the case and/or aiding in retrieving them if they do drop inside the case.
MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 125 Appendix D: Contacting MaxVision Support (RMA and Serial Numbers) Repairing/Replacing Products/Accessories MaxVision will repair or replace products/accessories due to defects in material or workmanship, or any failure of the hardware system to conform to written specifications. Warranty repairs will be performed at MaxVision’s service center. Any replacement parts/products shall be new or refurbished.
