Instruction manual

Model DCP-NextG Digital Cell Phone Kit
2
Warranty and Assistance
The MODEL DCP-SAM3GPLUS DIGITAL CELL PHONE KIT is warranted by
CAMPBELL SCIENTIFIC AUSTRALIA Pty Ltd. to be free from defects in materials and
workmanship under normal use and service for twelve (12) months from date of shipment
unless specified otherwise. Batteries and Antenna’s have no warranty. CAMPBELL
SCIENTIFIC AUSTRALIA Pty Ltd’s obligation under this warranty is limited to repairing or
replacing (at CAMPBELL SCIENTIFIC AUSTRALIA Pty Ltd.'s option) defective products.
The customer shall assume all costs of removing, reinstalling, and shipping defective products
to CAMPBELL SCIENTIFIC AUSTRALIA Pty Ltd. CAMPBELL SCIENTIFIC
AUSTRALIA Pty Ltd will return such products by surface carrier prepaid. This warranty shall
not apply to any CAMPBELL SCIENTIFIC AUSTRALIA Pty Ltd. products which have been
subjected to modification, misuse, neglect, accidents of nature, or shipping damage. This
warranty is in lieu of all other warranties, expressed or implied, including warranties of
merchantability or fitness for a particular purpose. CAMPBELL SCIENTIFIC AUSTRALIA
Pty Ltd. is not liable for special, indirect, incidental, or consequential damages.
Products may not be returned without prior authorization. The following
contact information is for Australia and International customers residing in countries served
by CAMPBELL SCIENTIFIC AUSTRALIA Pty Ltd. directly. Affiliate companies handle
repairs for customers within their territories. Please visit www.campbellsci.com to determine
which Campbell Scientific company serves your country.
When returning equipment to Campbell Scientific Australia for repair, a Customer Return
Materials Authorization (CRMA) form should be completed and included with the
shipment. The CRMA form will provide details that will allow our repair and accounts staff to
process the repair more quickly. These details include the fault description for each piece of
equipment that is being returned, the phone number and email address for the contact person,
shipping and billing addresses and any special shipping requirements for the return of the
repair. To obtain a Customer Return Materials Authorization (CRMA) form and more
information on repair procedures contact CAMPBELL SCIENTIFIC AUSTRALIA Pty Ltd.,
phone [phone] or email [e-mail]. After a member of our
Technical Sales & Support team determines the nature of the problem, a CRMA form will be
sent to you. CAMPBELL SCIENTIFIC's shipping address is:
CAMPBELL SCIENTIFIC AUSTRALIA Pty Ltd
Attn: Repairs Department
411 Bayswater Road
Garbutt, QLD 4814
Australia