Owner`s manual

37 Troubleshooting Problems With Your TV
FILE LOCATION: E:\workarea\customer\MAXNET\061101_ML-3731Manual-revisions\ch5e.fm
DELL CONFIDENTIAL – PRELIMINARY 12/6/06 – FOR PROOF ONLY
No audio 1 Ensure the green audio cable is connected to audio
connector on the TV and on the computer.
2 Do not connect the audio cable to the headphone jack.
3 Ensure the volume on the computer is not muted.
4 Verify that sound on your computer is working by checking
the speakers. See your computer documentation for
information on troubleshooting your computer.
5 Disconnect the TV from the computer and test to see if the
TV volume works.
No video NOTE: If you see a self-test, it means there is a problem
with your video card or you are using the wrong input
source.
1 Ensure the TV is turned on.
2 Verify that all the cables are properly connected to the TV,
including the power cable.
3 Check to see if there is a blue light on the lower, right-hand
corner of the TV. A blue light indicates the TV is on.
4 Ensure proper source is selected. See "Input Select" on
page26 for more information.
5 Reconnect the computer.
6 Connect another device that you know is working properly.
7 Reset the original factory defaults. Press Menu on the
remote control, select Setup, and then select Factory Reset.
ProblemPossible Solution