User guide

105MAXDATA SR1202 M1 – StorView
®
RAID User Guide
13 Support and Updates
Tech Support
This feature allows the user to provide technical support personnel with event and configuration
information to assist with troubleshooting.
1. From the Main screen, click the Tech Support button, located in the upper right corner of the
window under the StorView logo.
Figure 93. Main Screen
2. Enter the requested information for each field. The Problem field is scrollable allowing you to
review the information you will be sending.
 NOTE
The gathering of this information make take a few minutes.