MAXDATA SN 40 M1 User Guide Rev. 1.
Contents
Contents 1 Safety and Warnings 7 Important Safety Instructions ..................................................................................................................7 Warnings .................................................................................................................................................7 Heed safety instructions ....................................................................................................................7 System power on/off.............
Removing Hard Disks or Responding to Disk Failure ............................................................................56 Responding to RAID Degradation ....................................................................................................58 Responding to RAID Failure .............................................................................................................59 Replacing a Hard Disk ........................................................................................
Figures 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. Front Panel LEDs and Components ..................................................................................................9 Rear Panel Components .................................................................................................................11 Storage System Console ...............................................................................................
1 Safety and Warnings Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. Warnings Only a technically qualified person should maintain or configure the storage system. The SN 40 storage system contains no user-serviceable parts. Refer servicing to qualified personnel.
After you have completed the six SAFETY steps above, you can remove the system covers. To do this: 1. Unlock and remove the padlock from the back of the system if a padlock has been installed. 2. Remove and save all screws from the covers. 3. Remove the cover(s). For proper cooling and airflow, always reinstall the chassis covers before turning on the system. Operating the system without the covers in place can damage system parts. To install the covers: 1.
2 Storage System Features The MAXDATA SN 40 Storage System is an intelligent network storage solution for small and mediumsized offices, and home network environments. It provides up to 2.0 TB of hard disk space for both shared files and backups of your computer hard disks, offering an ideal way to distribute and protect important data.
Call out Component Definition A. NIC 1 Activity LED Blinking GREEN indicates Ethernet activity. B. NIC 1 Link LED Continuous GREEN indicates an active Ethernet connection. Off indicated no active Ethernet connection. C. NIC 2 Activity LED Blinking GREEN indicates Ethernet activity. D. NIC 2 Link LED Continuous GREEN indicates an active Ethernet connection. Off indicated no active Ethernet connection. E. Drive Carrier - 1 3.5-in SATA drive carrier F. Drive Carrier - 2 3.
Rear Panel A D E 2 1 B F K C G H Figure 2. Rear Panel Components Call out Component A. System Fan B. USB 2.0 Ports The USB ports are used for connecting an external USB storage device. C. Power Outlet Supplies power to the device. D. Gigabit LAN Port 2 Gigabit Ethernet connection. The right LED lights up GREEN when connected to a 10/100 MB network, and ORANGE when connected to a gigabit network. E. Gigabit LAN Port 1 Gigabit Ethernet connection.
System Requirements The following minimum system requirements must be met before setting up the MAXDATA SN 40 Storage System: Table 1. System Requirements 12 Component Requirement Web Browser Microsoft Internet Explorer® 6.0 or above, Firefox 1.06 or above. Network Environment TCP/IP networking environment. SATA Hard Drive At least one SATA hard drive must be installed with an 80-GB capacity minimum.
3 Getting Started Getting started with your MAXDATA SN 40 Storage System involves the following general steps: 1. Set up your storage system. This involves installing the hard disks, attaching any optional USB devices, attaching the storage system to your network, powering up the system, and initializing the disks from the storage system’s internal flash memory. For information about this step, refer to “Setting up the Storage System” on page 14.
Setting up the Storage System Your storage system might come pre-installed with hard drives, or you might have to purchase and install them yourself. If you currently have fewer than four hard drives, you might want to add more at this time. (You can add more disks later, but changing your disk configuration might cause data loss.) The MAXDATA SN 40 Storage System also supports optional USB devices, such as USB disks. If you have such devices, you can attach them now, or you can attach them later.
Accessing the Manager You can access the Manager to add users, create shared folders, and perform other tasks related to managing your storage system. There are two ways to access the Manager: • Using a Web browser (Microsoft® Internet Explorer® 6.0 or Firefox 1.
Accessing the Manager Using the Console If you want to access the Manager using the Console, you must install the Console on each computer from which you plan to manage the storage system. The Console makes it easier to access storage systems on a DHCP network.
Running the Console Once you have installed the Console, you can run it and access the Manager: 1. Click “Start” > “Programs” > “Storage System Console”. The Console application window appears. As soon as you start the Console, it automatically scans the network for storage systems. This might take a few minutes. As soon as the scan is complete, the left pane displays a tree view of all the storage systems it found. Figure 3.
Logging in to the Manager Whether you access the Manager using a Web browser or the Console, the login page appears. This ensures that only authorized individuals can change the storage system settings. To log in, enter the administrator user name and password, and then click “Log In”. The default administrator user name is “admin”, and the default password is “storage”. (These are case-sensitive.) However, you can change both the administrator user name and password at any time.
Shared Folders Displays a list of all currently configured shared folders and lets you add shared folders, change which users can access them, and remove them. For more information, refer to “Creating Shared Folders” on page 23 and “Managing Shared Folders” on page 40. Backups Displays a list of all computer disk backups that currently exist and lets you change the passwords for recovering hard disks. You can also delete the backups for a particular computer hard disk.
Figure 4. Users & Computers – Main Page 2. Click “Add”. Figure 5. Users & Computers – User Type Selection 3. Select the type of user you want to add, and then click “Next”. The operating system used by the user determines which option you should choose – “Windows/Mac OS X user (CIFS)” or “Linux/Other Mac user (NFS)”. Note Linux users and Mac users who are not using OS X access shared folders using the Network File System (NFS).
Windows/Mac OS X User (CIFS) Figure 6. Users & Computers – Add User (Windows / Mac OS X) Linux/Other Mac User (NFS) Figure 7.
4. Enter the requested user information and click “Done”. Table 2. Adding Users For this type of user Do this Windows/Mac OS X user (CIFS) Enter the user name and password for accessing the shared folders. (You must enter the password a second time to confirm it.) The user name can be up to 15 characters long and can include letters and numbers.
Creating Shared Folders By default, the Maxdata SN 40 Storage System includes a shared folder named “public”, which all Windows and Mac OS X users can access (unless you change the list of authorized users or their access rights as described in “Accessing Shared Folders” on page 27). In addition, the storage system allows all Windows users to automatically create a shared folder for their own use.
Note The “Shared folders” list includes “usbdisk1” and “usbdisk2” whether or not any USB disks have been connected to the storage system. In addition, shared folders created using the “home” folder in the Console do not appear in the “Shared folders” list. 2. Click “Add”. Figure 9. Shared Folders – User Type Selection 3. Specify which type of user will be accessing this shared folder, and then click “Next”.
4. In the “Shared folder name” text box, enter a unique name for the shared folder, and then click “Next”. This name can be up to 256 characters long and can contain letters, numbers, hyphens, underlines, and spaces. Note Each shared folder name must be unique. For example, if you create a shared folder named “Photos” for Windows/Mac OS X users, you cannot subsequently create a shared folder named “Photos” for Linux/other Mac users.
Linux/Other Mac User (NFS) Figure 13. Shared Folders – Access Rights (Linux / Mac OS) 5. In the “Unauthorized users” list, select the name of the user who should be able to access this shared folder. To select multiple, contiguous users, hold down the Shift key and select the first user, then select the last user. All users between the first and last selected user are selected. To select multiple, non-contiguous users, hold down the Ctrl key as you select each user.
6. Repeat step 5 until you have defined access rights for all the desired users and groups, and then click “Done”. 7. Repeat steps 2 through 6 until you have created all the shared folders that you want to create at this time. (You can always create more shared folders later.) When you have finished, you can log out (as described in “Logging Out of the Manager” on page 55), or you can explore more of the features that the Maxdata SN 40 Storage System has to offer.
Note You can use the storage system name only if that name is registered with a DNS server on your network. Alternatively, you can click “Browse” and select the shared folder from the Microsoft Windows Network. 5. To automatically connect to this shared folder each time you log on to Windows, select “Reconnect at logon”. If you clear this option, you must repeat this procedure each time you want to access the shared folder. 6. Click “Finish”. 7.
Note If you connect a storage system to the network after the Console has already scanned it, or if you change the IP address of the storage system, you must click “Discover Storage Systems” to scan the network again and update the tree in the left pane. 3. In the left pane, double-click the name of the storage system that contains the shared folders that you want to access. If your storage system uses both available ports to connect to the network, you can doubleclick either name.
Linux® Users To access a shared folder on a computer running Linux: 1. Create a directory by entering the following command at the command prompt: mkdir /my_directory where “my_directory” is the name of the directory. Be sure to include the full path to the directory (for example, “/mnt/my_directory”). 2. If desired, display a list of all the available shared folders by entering the following command: showmount -e storage_system where “storage_system” is the name or IP address of the storage system.
3. In the “Select a share” list, select the name of the shared folder that you want to access and then click “OK”. 4. Enter the user name and password for accessing this shared folder, and then click OK. If the “guest” user has access to this shared folder, you can use “guest” as both the user name and password. An icon with the name of the shared folder is created on the desktop. 5. Repeat steps 1 through 4 for each shared folder that you want to access. 6.
4 Managing Your Storage System The Web-based storage system Manager enables you to perform the following tasks: • Managing Users – Add, modify, or remove users, or put users into groups. • Managing Shared Folders – Create shared folders, rename existing shared folders, change which users can access existing shared folders or their access rights, and delete shared folders that you no longer want to keep.
Managing Users When you click “Users” in the navigation bar, the “Users & Computers” page appears. This page displays a list of all currently configured Windows and Mac OS X users, as well as all Linux and other Mac computers. Figure 15. Users & Computers – Main Page Only the individuals or computers that appear on this page can access the shared folders or back up their local hard disks on the storage system. (In this guide, the term “user” refers to both individuals and computers.
Modifying Users For Windows and Mac OS X users, you can change the password used to access the shared folders, but not the user name. This change will not affect current connections, but will take effect the next time the person tries to connect to a shared folder. For Linux and other Mac users, you can change the IP address or computer name, but not the computer description. Changing this information immediately disconnects that computer from the shared folders.
Linux/Other Mac User (NFS) Figure 17. Users & Computers – Modify User (Linux / Mac OS) 4. Make the desired change and click “OK”: For this type of user Do this Windows / Mac OS X user (CIFS) Enter the password for accessing the shared folders. (You must enter the password a second time to confirm it.
Removing Users You can remove any user except the “guest” user. If you remove a user who is currently connected to the storage system, that user remains connected until the user disconnects from the shared folder, disables protection or shuts down the computer. To remove a user: 1. In the navigation bar, click “Users”. 2. Select the radio button next to the user that you want to remove. 3. Click “Remove”. 4. When prompted to confirm the removal, click “Yes”.
Adding a Group When you create a group, you typically specify which users should be members of that group, although you can create an empty group and add users later. (You must add users as described in “Adding Users” on page 19 before you can add those users to a group.) Each user can be a member of multiple groups. For example, the user “Alice” might be a member of both the “Marketing” and “Executives” groups. You can create up to 16 groups. To add a group: 1. In the navigation bar, click “Users”. 2.
Changing the Group Membership You can change which users are members of each group at any time. When you add a user to a group, that user immediately has access to all the shared folders that the group is authorized to access. However, if you remove a user from a group, the change does not take effect until that user disconnects from the shared folder or shuts down the computer. To change the group membership: 1. In the navigation bar, click “Users”. 2. In the left pane, click “Groups”. 3.
Removing a Group Removing a group does not remove the users that are members of that group; it simply means that the group will no longer appear in the Groups list on the Groups page. The users remain listed on the “Users & Computers” page. However, removing a group can affect access to shared folders. When you remove a group, the members of that group will no longer have access to any shared folders that the group was authorized to access unless they were granted individual access as well.
By default, the storage system includes a shared folder named “public”, and all Windows and Mac OS X users can access it and create, modify, or delete files there (unless you change the list of authorized users or their access rights as described in “Changing User Access to Shared Folders” on this page). The “Shared folders” list also includes “usbdisk1” and “usbdisk2”, whether or not any USB disks have been connected to the storage system.
Note Linux users and Mac users who are not using OS X access shared folders using NFS. In this environment, access to shared folders is given to entire computers, not to individual users of those computers. However, in Windows and Mac OS X environments, each computer user can have individual access to a shared folder. The page that appears next varies, depending on what type of users can access the shared folder you selected. Windows/Mac OS X User (CIFS) Figure 20.
Linux/Other Mac User (NFS) Figure 21. Shared Folders – Access Rights (Linux / Mac OS) 5. Specify which users should be able to access this shared folder or USB disk, and then click “OK”: To do this Do this Allow selected users access to In the “Unauthorized users” list, select the user(s) who should be the shared folder or USB disk able to access the shared resource and then click “Add (Read-Only)” or “Add (Read/Write)”.
This page shows all groups and all users. For example, if you created a group named “Group1”, and added “User2” and “User3” to that group, the “Unauthorized groups” list includes “Group1”, and the “Unauthorized users” list includes “User2” and “User3”. If you select “Group1” and click “Add (Read-Only)”, “Group1” moves to the “Authorized groups” list, but “User2” and “User3” do not move to the “Authorized users” list. This allows you to specify unique access rights for those users.
Managing Backups Once the users have used Intel® Client Backup and Recovery to back up their computer hard disks to the storage system (as described in Chapter 5, “Protecting Local Disks”, beginning on page 63), the “Backups” page displays a list of each computer that has done this, the size of each protected disk, the date and time of the last four backups, and the backup disk ID (the number used to identify the backup on both the storage server and on the “Status” page in the Intel® Client Backup and Reco
4. Click “Change Password”. The user must provide this password when recovering a disk from this storage system using the Recovery CD. Deleting a Backup You can delete all backups of a given disk, but you cannot delete just an individual backup from a specific date and time. Note If you delete all backups of all disks for a particular computer, that computer no longer appears on the Backups page.
Setting Up E-Mail Alerts The “Alerts” page allows you to set up the storage system to notify up to three people via email if a problem occurs – for example, if one of the disks fails, or if insufficient space is available for creating new files or performing a backup. Figure 23. E-Mail Alerts To take advantage of this feature, you must have access to an SMTP e-mail server either within your own network or through an Internet service provider.
3. In the “SMTP server name or IP address” text box, enter the fully qualified domain name or IP address of your e-mail server. 4. In the “First e-mail address” text box, enter the e-mail address of an individual who should receive e-mail notifications when a problem occurs. The e-mail address can be up to 128 characters long and must include the “@” symbol (for example, “MyName@MyCompany.com”). 5.
Changing the System Settings The “System” page displays the settings that you specified when you initially configured the storage system, such as the storage system name, and the current date and time. Figure 24. System Settings You can change these settings at any time. Note Changing the storage system name affects backups. If you plan to change the storage system name, have all users stop all backups then change the name and have all users protect their disks again.
3. Make the desired changes: To change this Do this The storage system name In the “Storage system name” text box, enter the new name to use for the storage system. This name can be up to 15 characters long and can include letters, numbers, and hyphens. The system date, time, or time zone In the “Date” fields, enter or select the desired month, date, and year. In the “Time” field, enter or select the desired hour, minute, and second. In the “Time zone” list, select the desired time zone.
Changing the Network Settings The “Network” page displays the network settings that were set when you initially configured the storage system. (Only the first Ethernet port was configured during setup. The second uses its default settings unless you change them here.) Figure 25.
You can change these settings at any time. Note Changing the IP address or subnet mask can have several effects: • Access to the Manager will be disrupted and you will have to access it again using the new IP address. • Users who accessed the shared folders using the previous IP address will be disconnected and must access them again using the new IP address (as described in “Accessing shared folders” on page 27).
To change this Do this The DNS server to use If your network includes a DNS server, and if the first port on the storage system uses a specified IP address rather than obtaining one from the DHCP server, enter the primary IP address in the “Preferred DNS server” text boxes and the secondary IP address in the “Alternate DNS server” text boxes. If your network does not include a DNS server, or if the first port obtains its IP address from the DHCP server, leave these text boxes blank.
Accessing the Storage System Using FTP If you enabled the storage system to act as an FTP server, all Windows or Mac OS X users can use a Web browser to access the “public” folder. All Windows users can also access the folder created as a result of using the “home” feature in the Console (as described in “Using the Console” on page 28). To access the storage system using FTP: 1.
This page includes the following details: • The disk configuration (that is, whether the disks use a linear or RAID configuration, and the RAID level) • The overall status of the disks: – Normal – All the disks are working properly. – Degraded – One or more disks have failed but all the data is still available. – Failed – The storage system has stopped working properly.
Shutting Down the Storage System To shut down the storage system, you can press the power button on the unit itself and hold it in until the System Status LED starts flashing, or you can shut the system down remotely using the Manager. To ensure that you don’t shut down the system accidentally, you must enter your administrator password to do this. Caution If you shut down the storage system, users will no longer be able to access the shared folders on the storage system.
Note In a linear configuration, the Hotplug Indicator is RED for all the disks because removing any one of them will remove data from the storage system. However, this will not adversely affect any of the other disks. In addition, while a disk is being rebuilt, all the other disks are RED, since removing any one of them at this point will cause the RAID to fail. If you remove a viable disk and cause only RAID degradation, you can re-install the same disk and resume normal operation.
Responding to RAID Degradation When disk removal/failure causes RAID degradation, the “Disk Change Notification” page appears when you access the Manager or refresh the browser window: Figure 27. RAID Degradation Take the appropriate action: To do this Do this Scan the storage system again and update the information on the page Click “Scan”. Re-install the same disk or install a new disk Click “Shut Down”. After the storage system shuts down, install the disk and then restart the system.
Responding to RAID Failure When disk removal/failure causes the entire RAID to fail, the “Disk Change Notification” page appears when you access the Manager or refresh the browser window: Figure 28. RAID Failure Take the appropriate action: To do this Do this Scan the storage system again and update the information on the page Click “Scan”. Re-install the same disk Click “Shut Down”. After the storage system shuts down, re-install the same disk and then restart the system.
Replacing a Hard Disk The MAXDATA SN 40 Storage System allows for easy installation and replacement of hard disks for any upgrade or repair. Important Either a plastic retention device or a hard drive must be installed in each drive carrier and all four drive carriers must be installed in the storage system during operation. There will be inadequate drive cooling if any drive bays are left open. Caution Before performing any maintenance on the system, back up the data.
5. Remove the four screws that attach the defective hard disk to the drive carrier. Two screws are located on each side of the drive carrier. Note Store the plastic retention device for future use. 6. Remove the hard disk from its wrapper and place it on an anti-static surface. Important Make sure the hard disk is a SATA disk. 7. With the hard disk circuit-side down, position the connector end of the new hard disk so that it is facing the rear of the drive carrier.
1 1 2 2 3 3 4 4 1 2 Figure 31. Order of Drive Carriers 8. With the black lever in the fully open position, insert the drive carrier into the storage system. The green latch at the front of the drive carrier must be to the right of the storage system. Do not push on the black drive carrier lever until the lever begins to close by itself. Once the black drive carrier lever begins to close by itself, push on it to lock the driver carrier into place.
5 Protecting Local Disks Even if most of your data is stored and protected on your storage system, your operating system files, applications, and many other files still reside on each individual computer in your network. If one of those local disks fails, it can take many hours to re-install and reconfigure the operating system and applications on a new or repaired hard disk, and some files might be completely lost. Intel® Client Backup and Recovery is a software application designed to address this issue.
Note Intel® Client Backup and Recovery requires the Intelligent Management Agent (IMA), which is installed automatically if it is not already installed. IMA requires an additional 5 MB of free hard disk space (for both the application and associated log file data). The Microsoft® .NET Framework 1.1 is also required and installed automatically if it is not already installed. The .NET Framework requires approximately 40 MB of additional free hard disk space.
Once the setup program has been initiated, proceed with Step 4 on this page. To install Intel® Client Backup and Recovery using Internet Explorer: 1. At the computer from which you plan to install the Intel® Client Backup and Recovery software, insert the software CD into the CD-ROM drive. 2. Select “Software” from the top menu. 3. Select the “Intel® Client Backup and Recovery” link to install the software. 4. Respond to prompts. 5. If the Microsoft® iSCSI Initiator 2.
13. After you restart the computer, the License dialog box appears. 14. Type the key code for licensing the product and click “OK”. The key code can be found on the back of your storage system. One license is provided with the system. Additional licenses can be purchased for more clients at http://www.intel.com/design/servers/ storage/offers. If you have an Internet connection, the license is activated automatically. When you click “OK” on the confirmation message, the Protect a Disk wizard starts.
Activating Your License When you install Intel® Client Backup and Recovery and restart your computer, you are prompted to license the product. If your computer has an Internet connection, the license is activated automatically. However, if your Internet connection was temporarily down or if your computer has no Internet connection, your license was not activated.
8. From the “Action” menu, click “License” --> “Offline Activation”. 9. Click “Import Activation Code”. 10. On the “Open” dialog box, browse to the location where the returned license file exists and double-click it. 11. On the confirmation message, click “OK”. The license is now activated and you can continue to backup up and recover your disks. Replacing Your Existing License To replace your existing license: 1. From the Action menu, click “License” --> “Add License”.
Note Dynamic disks are not supported. If you select an entire disk, all the partitions on that disk are protected as a single entity. This means that you can’t later recover only one partition; you have to recover the entire disk. If you select just a partition, you can subsequently recover just that partition.
4. From the “Backup locations” list, select the storage system to use for backups of this disk or partition. (The first backup location in the list is selected by default.) If you want to scan the network for new storage systems, or add a new one manually, click “Add” and repeat step 3. If you want to remove a storage system that’s not valid or that you no longer want to use, select the storage system from the “Backup locations” list, click “Remove”, and then click “Yes” to confirm the removal.
7. Specify whether or not to back up your disk as soon as you finish the wizard by selecting or clearing the “Back up now” check box, and then click “Next”. If you clear this option, the disk will be backed up at the next scheduled time or the next time you perform a manual backup. 8. If you ever need to recover your disk using the recovery CD, you’ll be prompted for a password.
Manually Backing up Your Disk Once you protect a disk, it is automatically backed up at regular intervals (unless you chose “Not Scheduled” from the “Recurrence” list when you completed the schedule). However, you can also back up a disk manually at almost any time.
Changing the Backup Schedule When you protect a disk, you specify when you want backups to occur. However, you can change this schedule at any time. To change the backup schedule: 1. Click “Schedule”. 2. In the “Protected disk” list, select the disk whose backup schedule you want to change. 3. Specify when you want backups to occur. For example, if you want backups to occur every day, select “Daily” from the “Recurrence” list.
Recovering Data With Client Backup and Recovery, there are several ways to recover data from your backups. The best method to use depends on what you want to do: • Recover selected folders, files, or sections of files If you accidentally permanently deleted a folder or file that you want to recover, or if you just want to retrieve some information from a file that you changed, you can access the backup that contains the desired data and copy it to your local disk.
Recovering Files from a Backup To recover selected folders, files, or sections of files from a backup: 1. Click “Restore”. 2. In the “Protected disk” list, select the disk that contains the folders or files that you want to recover. 3. In the “Backups” list, select the backup from the desired date and time. You can select only a backup for which “No” appears in the “Backup View Open” column. 4. Click “View Backup”. 5. When the confirmation message appears, click “OK”.
6. When you have finished viewing or copying all the desired data, select the backup in the “Backups” list and click “Close View”. The Windows Explorer window closes automatically, and the “Backup View Open” column for the selected backup now displays “No”. Recovering a Non-system Disk or Partition You can recover a non-system disk or partition only as long as that disk or partition is not currently being backed up, and only as long as a more recent backup view is not open.
7. When you are prompted to restart the computer, click “Yes”. You do not have to restart your computer immediately, but you cannot access the recovered disk or partition until you do. As soon as you restart the computer, you must start Intel® Client Backup and Recovery and back up the recovered disk or partition manually (as described in “Manually Backing up Your Disk” on page 72) to resume protection.
6. In the “Recovery Server” field, enter the name or IP address of the storage system where the backups reside. Note You can use the storage system name only if your network has a DNS server. 7. Make sure the selected authentication type is “CHAP”. Client Backup and Recovery supports only “CHAP” authentication. 8. In the “Recovery Password” field, enter the recovery CD password that you specified when you protected the disk or when you last changed the password.
Note If you are recovering a system disk, the system to which you are recovering the data must be identical to the original system. For example, if the original system had a particular type of network adapter, the system to which you are recovering the data must have the exact same type of network adapter. Otherwise, the recovered files will not operate properly. 15. If you selected the backup of a disk in step 9, go to step 17.
Removing Protection If you no longer want to back up a particular disk or partition, you can remove protection as long as a recovery is not currently in progress for that disk or partition. (If a recovery is in progress, you must cancel it or wait until it completes before you can remove protection.) Note If you plan to delete a protected partition, be sure to remove protection before you delete that partition. Otherwise, you might not be able to protect other partitions on that disk.
6 Troubleshooting Viewing the System Log The “System Log” page displays a list of events that have occurred on the storage system. Reviewing this list can help you identify and resolve any problems that you might encounter. To view event information: 1. In the navigation bar, click “Advanced”. 2. In the left pane, click “System Log”.
The Disk Activity LED is blinking yellow. Check the LED lights for each individual disk to determine what is happening. If the disk LED light is blinking yellow, the disk is rebuilding. No action is required. When the process is complete, the LED will automatically become green again. If the disk LED light is solid yellow, a serious problem with the disk has occurred. Contact Technical Support.
7 Technical Specifications Hardware Specification Component Specification Processor 400-MHz Intel® IOP80219 Memory 256 MB 32-bit DDR SDRAM Flash 32-MB NOR Flash Hard Drive Supports up to four 3.5-in SATA-I hard drives from 80 GB to 500 GB NOTE The total amount of storage space cannot exceed 2 terabytes. Maximum Capacity Up to 2 terabytes Network Two Intel® gigabit LAN port interface USB Two USB 2.
8 Regulatory and Compliance Information Intended Application This product was evaluated as Information Technology Equipment (ITE), which may be installed in homes, offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other product categories and environments (such as: medical, industrial, telecommunications, residential, alarm systems, test equipment, etc.), other than an ITE application, may require further evaluation.
