MAXDATA PLATINUM 9000-4R Server System OM12884 Product Guide
Contents Part I: User’s Guide 11 Regulatory Specifications and Disclaimers ...........................................................................................13 Declaration of the Manufacturer or Importer ...................................................................................13 Safety Compliance ...........................................................................................................................13 Electromagnetic Compatibility (EMC) ...............................
3 Configuration Software and Utilities 41 Power-on Sequence and Power-on Self-Test (POST) ...........................................................................41 The Extensible Firmware Interface (EFI) Boot Manager .......................................................................41 The Extensible Firmware Interface (EFI) Shell ..................................................................................... 44 Using BIOS Setup ...............................................................
Callback ........................................................................................................................................... 80 User................................................................................................................................................. 80 Operator .......................................................................................................................................... 80 Administrator...........................................
Diagnostic Interrupt..........................................................................................................................91 Alert..................................................................................................................................................91 Event Filter Settings View ............................................................................................................... 92 Edit Event Filter View ................................................
Parity ............................................................................................................................................. 104 Call Retries .....................................................................................................................................105 Terminal Mode Configuration View................................................................................................105 Terminal Mode Settings ......................................................
Serial Channel Configuration ..........................................................................................................120 Direct Connection Mode ................................................................................................................120 Modem Connection Mode.............................................................................................................121 Sample Setup for Terminal Mode .....................................................................
Figures 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. MAXDATA PLATINUM 9000-4R Server Front View .....................................................................15 Chassis Front View.........................................................................................................................
56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66. 67. Save Operation Successful View .................................................................................................107 SMU Invalid Data Entry Error Example ........................................................................................107 Remote SMU Help Window (Browser-based) ............................................................................ 108 SMU Local Help Window.............................................................
Part I: User’s Guide 1 System Description 2 Board Set Description 3 Configuration Software and Utilities 4 Hot-swapping System Components This manual consists of two parts: ! • User’s Guide describes procedures that DO NOT REQUIRE internal server access. You do not need to be a qualified service technician to perform procedures listed in the User’s Guide. • Service Technician’s Guide describes procedures that REQUIRE internal server access.
! WARNING – POWER CORD RATING Do not attempt to modify or use an AC power cord that is not the exact type required. You must use a power cord that meets the following criteria: ! • Rating: For U.S./Canada cords must be UL Listed/CSA Certified, 16/3, 75C type, VW-1, SJT/SVT, with NEMA 5-15P or NEMA 6-15P attachment plug and IEC 320 C13 input power connector rated 15 amps. For outside U.S./Canada cords must be flexible harmonized () rated 250 V, 1.
Regulatory Specifications and Disclaimers Declaration of the Manufacturer or Importer We hereby certify that this product is in compliance with European Union EMC Directive 89/336/EEC, using standards EN55022 (Class A) and EN55024 and Low Voltage Directive 73/23/EEC, Standard EN60950.
1 System Description Introduction The MAXDATA PLATINUM 9000-4R as shown in Figure 1 is a compact, high-density rack-mount server system with support for one to four Intel® Itanium® 2 processors and 32-GB DDR SDRAM memory. The system is based on the Intel S870BN4 board set and the Intel® E8870 chipset. The system supports hot-plug PCI and PCI-X add-in cards; hot-swap, redundant power supply modules; hot-swap, redundant cooling fans; and hot-swap hard disk drives.
Chassis Description The chassis provides a modularized processor/memory subsystem, I/O subsystem, and peripheral bay. Other features are outlined in Table 2. Table 2.
External Chassis Features System controls and indicators are located in several places on the chassis as follows: • Chassis front: – Front panel: Front panel switches and LEDs – Peripheral bay: Hard disk drive LEDs – Processor/memory module: Subsystem serviceability LEDs • Chassis back: – Power supply modules (See Power Subsystem for details) – Hot-plug Indicator Board (HPIB) • Chassis top: – I/O subsystem – Fan bay (See Cooling Subsystem for details) Each of these areas is discussed in this section.
A E B C D F G H I OM12886 Figure 3. Front Panel Controls and Indicators Table 3. Front Panel Control and Indicator Description Item Feature Description Switches A. System ID Switch Toggle switch for blue System ID LEDs (the front panel system ID LED is located inside the system ID switch). See E below for description of LED operation. B. Assert SDINT (System Diagnostic Interrupt) Switch Asserts SDINT. This switch is accessible through a small opening and requires a narrow tool to activate. C.
Peripheral Bay ! CAUTION Removal of the LS240 and the DVD/CD drives requires removal of the peripheral bay from the chassis. Therefore, the LS240 and the DVD/CD drives cannot be hot-swapped. Power must be removed from the system when installing or removing these drives to avoid component damage. The peripheral bay consists of two sections: • The hot-swap hard drive bay (upper section) supporting three 1-inch hot-swap Ultra320 SCSI hard disk drives (A in Figure 4).
Hot-swap Hard Disk Drive Bay The hot-swap hard disk drive carrier (see Figure 5) is designed to accept 15,000-RPM (and slower) Ultra320 SCSI technology SCA-type hard disk drives. The peripheral bay is designed to support Low Voltage Differential (LVD) SCSI disk drives only. SingleEnded (SE) SCSI devices are not supported in the peripheral bay. SE drives are only supported on the external SCSI connector. A B OM12933 Figure 5. Hard Disk Drive Carrier A. B.
Removable Media Drive Bays The slim-line LS-240 and DVD/CD-ROM drives and their adapter boards are installed in plastic carriers (see Figure 6) and are inserted from the front of the removable media drive bay. You must switch off system power and remove the peripheral bay to remove or install these drives. If the LS-240 is not included with the server, then a filler panel must be used (see D in Figure 6). C B A C B A OM12934 Figure 6. DVD/CD-ROM and LS-240 Drive Carriers DVD/CD-ROM A. Latch B.
Processor/Memory Subsystem Serviceability Status Indicators The serviceability status indicators contained in the processor/memory subsystem are shown in Figure 7 and described in Table 5. To view these indicators, remove the front bezel. A C E B D F OM12896 Figure 7. Location of Processor/Memory Subsystem Serviceability Indicators Table 5.
Chassis Back Figure 8 shows the features found on the chassis back panel including the I/O bay, the power supply modules, and user-accessible connectors. A B C D G F E J I H OM12888 Figure 8. Chassis Back Features A . AC input power connectors B . PCI Slots (All slots support hot-plug PCI add-in cards)1 Slots 1 through 4 100-MHz, 64-bit PCI-X slot, half length Slot 5 100-MHz, 64-bit PCI-X slot, full length Slots 6 through 8 133-MHz, 64-bit PCI-X slot, full length C .
Back Panel Figure 9 shows the location of the indicators and controls found on the back panel. A B C D OM12889 Figure 9. Back Panel View Showing Indicator and Switch Locations System ID Indicator LED A. System ID LED (blue) Identifies the system. The system ID LED is activated either by the System ID switch on the front panel or through server management. Hot-plug PCI Add-in Card Switches and LEDs B.
Power Supply LED Indicators Each power supply module has three status LEDs the location and operating conditions for which are shown in Figure 10. A B C OM12887 Figure 10. Power Supply Indicators A. Power LED (green) B. Failure LED (amber) C.
Chassis Top I/O Subsystem Serviceability Indicators Figure 11 shows the I/O subsystem serviceability indicators. The indicators are located on the I/O board and are visible through the system top cover via light pipes. The I/O serviceability indicators provide system power, system reset, and interlock status for various subsystem and module connectors. These LEDs are powered by standby voltage to provide status as long as AC power is supplied to the system.
Internal Chassis Features Power Subsystem ! WARNING Only qualified technical personnel should access the processor, memory, and non-hot-plug I/O subsystem areas while the system is energized as some exposed circuits exceed 240 VA and may cause burn injury if accidentally contacted.
Redundant AC Power Source Operation Each power supply module requires one power cord to supply AC power to the system. When two power supply modules and two power cords are installed, the system supports (1+1) power cord redundancy at 220 VAC. This feature allows the system to be powered by two separate AC sources. In this configuration, the system continues to operate without interruption if one of the AC sources fails.
NOTE The server supports only a fully populated system fan configuration. All configurations are redundant except those with only one power supply installed. A series pair of 120 x 38 mm system fans cools the processors and part of the I/O subsystem. The rest of the processor/memory and I/O subsystem components, hard drives and power supplies are cooled by a series pair of 120 x 25 mm system fans along with the power supply fans.
2 Board Set Description Figure 13 displays a block diagram of the system and the board set within the system. Figure 13.
System Board Set This section highlights the main features of the board set.
Processor Board The processor board contains sockets for installing up to four Intel® Itanium® 2 processors and supports up to four power pods. It also accepts the memory boards. The processor board and memory boards are installed horizontally in the processor/memory module. The processor/memory module docks into the front of the chassis and mates with the midplane board mounted vertically in the middle of the chassis.
Processor Overview Each Intel® Itanium® 2 processor plugs into a 700-pin Zero Insertion Force (ZIF) socket. Each processor is powered by a 48 V power pod located adjacent to the processor on the processor board. Attached to the top of each processor is a heat sink that dissipates thermal energy. Memory Boards The processor board is designed to support two memory boards (both of which must be installed for the system to operate).
I/O Board The I/O board is installed horizontally in the I/O bay. The I/O riser card plugs into a connector on the I/O board.
Midplane Board The passive midplane board contains the following features: • VHDM connectors for the processor/memory subsystem and the I/O subsystem • An HDM connector that routes the SCSI bus, two IDE busses, and miscellaneous signals between the I/O board and the SCSI backplane • Routing of four scalability ports • 48 V power distribution • 12 V standby distribution • 3.
Add-In Board Slots The I/O board has three 64-bit/133 MHz hot-plug PCI-X and five 64-bit/100 MHz PCI-X expansion slots contained in the following three PCI segments: • P64H2,0 provides for PCI-X slots 1 through 3 (all 100 MHz) and the dual channel LVDS controller • P64H2,1 provides for PCI-X slots 4 through 6 (two 100 MHz and one 133 MHz) • P64H2,2 provides for PCI-X slots 7 and 8 (both 133 MHz) Video The onboard, integrated ATI RAGE XL 64-bit SVGA chip contains an SVGA controller that is fully compat
Server Management The server management features are implemented using two micro controllers: the Baseboard Management Controller (BMC) on the I/O board and the QLogic GEM359 SCSI hot-swap controller on the SCSI backplane board. The ICMB controller is integrated in the BMC and provides an interface to the external ICMB via the ICMB board. The firmware for the BMC of each micro controller is field-upgradeable using the Firmware Update utility.
• Front panel system diagnostic-interrupt handling • Platform Management Interruption (PMI) / System Diagnostic Interrupt (SDI) status monitor • Event receiver • System interface to the IPMB (via system interface ports) • IPMI Management Controller Initialization Agent (MCIA) • Emergency Management Port (EMP) interface • Serial/modem and LAN alerting In this platform, the BMC also plays the role of the chassis bridge controller, thus providing integrated ICMB support.
3 Configuration Software and Utilities Power-on Sequence and Power-on Self-Test (POST) Turning on the system causes POST to run and control to pass to the Boot Manager. From the Boot Manager, you can choose to invoke the Extensible Firmware Interface (EFI) Shell or you can choose to go to the Boot Maintenance Menu. For information on the EFI Shell, refer to “The Extensible Firmware Interface (EFI) Shell”. Follow these steps to power up the MAXDATA PLATINUM 9000-4R Server: 1.
Table 7. Boot Maintenance Menu Options Option Description Boot from a File Automatically adds EFI applications as boot options or allows you to boot from a specific file. When you choose this option, the system searches for an EFI directory in all EFI System Partitions in the system. For each EFI directory the system finds, it searches through that directory’s subdirectories. Within each subdirectory, the system looks for the first file that is an executable EFI Application.
Table 7. Boot Maintenance Menu Options (continued) Option Description Manage BootNext Setting This feature allows you to select a boot option to use one time (the next boot operation). To manage boot next setting: • At the menu, select Manage Boot Next Setting with the arrow key. • Select the Option to boot next with the arrow key. • Hit to make this option the next boot option. • Hit to reset. • Select Save to NVRAM. • Select Exit to return to the Boot Manager.
The Extensible Firmware Interface (EFI) Shell The EFI Shell is an EFI application that allows other EFI applications to be launched, EFI device drivers to be loaded, and operating systems to be booted. The combination of the EFI firmware and the EFI Shell provides an environment that can be modified to easily adapt to many different hardware configurations. The EFI shell also provides a set of basic commands used to manage files and EFI NVRAM shell and boot variables.
Table 8.
Table 8.
Navigating Setup Utility Screens The BIOS setup utility consists of five primary menus. Each menu occupies a single screen and presents a list of menu items. Some menu items are sub-menus, while others are settings that you can change from the screen. Table 9 describes how to navigate the utility screens and menus. Table 9.
Main Table 10 describes the menu items available on the Main screen. Default values appear in brackets. Table 10. BIOS Setup Main Screen Menu Items Menu Item Default Value Description Language [English (US)] Spanish Italian French German Selects which language BIOS displays. System Time HH:MM:SS Set the System Time in hour:minute:second format. System Date MM/DD/YYYY Set the System Date in month/day/year format.
Advanced Table 12 describes the menu items available on the Advanced screen. Five menu items exist on this screen. Each of these items contains sub-menus that in turn can also lead to subsequent sub-menus. Default values appear in brackets. Table 12.
Security Table 13 describes the menu items available on the Security screen. NOTE With the removal of legacy keyboard and mouse support, the legacy security core has been removed. Therefore, the security menu is briefer than on other server products. Also, the two-level password has been replaced with a single-level password. Table 13. BIOS Setup Security Screen Menu Items 50 Menu Item Default Value Description Administrator Password Is [Not Installed] Installed Status only, you cannot modify.
System Management Table 14 describes the menu items available on the System Management screen. Default values appear in brackets. Table 14. BIOS Setup System Management Screen Menu Items Menu Item Default Value Description Quiet Boot [Enabled] Disabled Selecting this option enables the BIOS to display the OEM logo during POST. If disabled, the BIOS displays the normal POST messages. This option is hidden if the BIOS does not detect a valid logo in the flash area reserved for this purpose.
Table 15. Setup Console Redirection Sub Menu Items 52 Sub Menu Item Default Value Description Serial Console Redirection Enabled/Disabled When enabled, Console Redirection uses only COM2. Choosing “Disabled” completely disables Console Redirection. Baud Rate 9600 [19.2K] 38.4K 57.6K 115.2K When Console Redirection is enabled, use the baud rate specified. When EMP is sharing the COM port as console redirection, the baud rate must be set to 19.2K to match EMP baud rate.
Exit Table 16 describes the menu items available on the Exit screen. Default values appear in brackets. Table 16. BIOS Setup Exit Screen Menu Items Menu Item Description Exit Saving Changes Lets you exit Setup with or without saving your changes in CMOS. Clicking on the menu item causes the system to prompt you for a Yes or No response. Yes Saves your changes and exits the utility. No Discards your changes and exits the utility.
LSI SCSI Utility The LSI SCSI utility allows you to configure the SCSI capabilities of the server. This configuration utility can be accessed using an EFI-based utility provided by Intel®. This utility is available on the Resource CD . The EFI utility can be evoked from the EFI shell prompt with the command EFICnfg.efi. From here the SCSI drives can be configured. The utility contains help information at the bottom of each screen.
The Main Menu appears as shown in Figure 14. LSI SCSI Utility Main Menu. LSI Logic MPT SCSI Setup Utility Version v1.00.04.00 LSI Logic Host Bus Adapters Adapter PCI PCI PCI Bus Dev Func <53C1030 06 02 F1/Shift+1 =Help Esc = Abort/Exit 00 > Rev FW ID Rev 07 MPI Product LSI Rev Control 01000000 0102 Basic Arrow Keys/H,J,K,L =Select Item Home (I)/End (O) = Select Item Enabled Mirror Status -- +/- = Change [Item] Enter = Execute [Item] Figure 14.
Figure 15 shows the adapter properties and its different configuration settings. LSI Logic MPT SCSI Setup Utility Version v1.00.04.
LSI Logic MPT SCSI Setup Utility Version v1.00.04.00 Device Properties SCSI ID 0 1 ~ 6 7 Device Identifier MB/ MT/ Data Scan Scan Luns Disconnect SCSI Queue Sec Sec Width ID >0 Timeout Tags ESG-SHV 53C1030 8 ~ 11 12 13 14 15 Maxtor 320 [160] [16] [Yes] [Yes] [On] <10> [On] Format Verify Restore Defaults F1/Shift+1 =Help Esc = Abort/Exit Arrow Keys/H,J,K,L =Select Item Home (I)/End (O) = Select Item +/- = Change [Item] Enter = Execute [Item] Figure 16.
LSI Logic MPT SCSI Setup Utility Version v1.00.04.00 Format LSI Logic MPT SCSI Setup Utility Version v1.00.04.00 SCSI ID Format 12 Device Identifier SCSI ID Device Identifier 12 Maxtor Status Maxtor WARNING! Format will change the sector size to 512 bytes. Format will Permanently erase all data on this device. Format may take hours to complete and cannot be stopped. Hit ENTER to continue or any other key to cancel. Status WARNING! Format will change the sector size to 512 bytes.
LSI Logic MPT SCSI Setup Utility Version v1.00.04.00 Are you sure you want to exit? Save chance then exit this menu Discard Changes then exit this menu F1/Shift+1 =Help Esc = Abort/Exit Arrow Keys/H,J,K,L =Select Item Home (I)/End (O) = Select Item +/- = Change [Item] Enter = Execute [Item] Figure 19.
Clearing CMOS ! WARNING Make sure that the rack is anchored securely so it will not tilt forward when the server chassis is extended. A crush hazard exists should the rack tilt forward which could cause serious injury. You must clear CMOS after you complete the IFlash64 BIOS update. Clearing CMOS involves changing a jumper setting on the I/O riser card, restarting the server with the new jumper setting, restoring the jumper setting to its original position, and restarting the server a final time.
BIOS Recovery Mode The BIOS Recovery Mode permits re-flashing the BIOS when the flash ROM has been corrupted. The usual sequence of events for automatic recovery is: 1. Request recovery media by repeating a low-tone beep with POST code. 2. Insert recovery media and reset the system. 3. One beep indicates recovery media valid, and flash update started. 4. Approximately two minutes later, two beeps indicate flash update complete. 5. System automatically resets and starts the new BIOS.
NOTE The system supports BIOS recovery using CD-ROM or DVD. The recovery image should be copied to the CD in El Torito format. Using the SEL Viewer Utility The System Event Log (SEL) Viewer utility is an EFI-based program (SELView.EFI) for viewing the system event log records stored in the non-volatile server management storage device of Intel® Itanium® 2 based servers.
NOTE The IPMI driver file name might change independently of the SELViewer Utility. Also, if you have already loaded an IPMI driver, you do not need to load it again unless you have reset or power cycled the system. 5. Run the utility by typing the following command at the EFI shell prompt: Selview 6. Use the or key to switch between the pull down menu and the display pane. 7. Use and function keys to tab across the columns in the text mode display.
Table 17.
Figure 21. SEL Viewer Utility Main Window Figure 22. Status Box Figure 23.
Figure 24. SEL Records Displayed in Hex Format Pull-Down Menu – File The File pull-down menu includes options for opening and saving system event records from, and to data files, respectively. These options are further described in the sections below. File Menu Item – Open This option allows you to open an existing SEL data file for viewing. Selecting this option prompts you to specify a filename having the “.sel” file name extension.
Figure 25. File Open Window File Menu Item – Save As This option allows you to save the SEL data to a file, with the “.sel” file name extension, either in interpreted text format or in raw hex format, depending on the mode in which records are currently displayed. The interpreted text format files contain the SEL properties in the first lines followed by a blank line and the column headings.
SEL Menu Item – Reload This option allows you to reload the SEL entries from the server. This operation is similar to the one performed when the SEL Viewer is first invoked. The records are displayed either in the hex format or in the interpreted format, depending on the set display mode. The status box shown in Figure 22 is displayed to indicate that the SEL Viewer is loading SEL records from the server, and the message shown in Figure 23 is displayed if the SEL is empty.
SEL Menu Item – Sort By This option allows the SEL entries, displayed in the SEL Viewer main window, to be sorted by different fields. This option, when selected, presents you with a list of fields by which the entries can be sorted. Upon choosing the appropriate field, sorting is done by that field. Pull-Down Menu – Help The help menu displays detailed information about the program usage. It also displays the utility version information and IPMI driver version number.
Command Line Interface This utility parses the command line arguments and sets internal flags to control operation. Any invalid parameters will result in a “usage” message being displayed and the program exiting with an error code (see Appendix D). The command line options are listed in Table 18 and are accessed with the forward slash “/” character. The basic command line format is: Selview [Options] Table 18. Command Line Switches Parameter Description Selview The name of the utility.
Remote SMU Keyboard Support The remote SMU application requires a pointing device for operation; it does not support accelerator keys. Other keys work as defined in Table 19. Table 19. Keyboard Support for Remote SMU Client KEY FUNCTION Pressing the key when focus is on a button causes the action associated with that button to occur. Moves focus to the next control in the tab order in the primary information pane.
About Box Information The local and remote SMU containers both contain an “About” item in the task pane when the task list is displayed. When About is clicked, a dialog box is displayed showing information about the SMU application version. The information displayed consists of a set of four numbers, defined as follows: a major feature release number; a minor platform or maintenance release number; a variant, used for things like different operating systems or languages; and a build number.
SMU Application Startup and Shutdown This section describes the following items: • Installation of SMU software. • Discovery of servers that support the SMU. • The steps that occur when the local and remote SMU applications are started, along with describing any user input necessary in each case. • Determination of a connection path for a remote SMU session. • How to shut down the local and remote SMU applications. • Error conditions and handling during startup and shutdown.
Connections Between SMU Applications and Core Components Remote The path used to connect to a target server is defined by the ISM software based on information it has about each server. Currently, the only supported connection path is LAN. After a connection is established between the remote SMU application and SMU core components running on a server over some physical medium, the application and the core components set up a socket connection to communicate over that medium.
When the server has been successfully rebooted to the service partition software, a screen appears showing the supported service partition utilities (see Figure 33). Clicking on “System Maintenance Utility” causes the remote SMU application to be launched. ISM passes connection information to the SMU so the SMU can talk to the target server.
The remote SMU application then uses Service Partition Utilities services to execute the server-side SMU core components. The remote SMU application attempts to establish a socket connection to the server on an agreed upon socket. The application waits for a predefined amount of time (up to several seconds) before indicating to you that it failed to establish a connection. If a connection is established, the application sends information to the SMU core components to request a session.
If a session can be set up and the SMU application and core components are the same version, the core components send task information and the SMU home view that the remote SMU application displays in the task pane and primary information pane, respectively. The SMU home view directs you to select a task from the task pane. The SMU home view is shown in Figure 36. Figure 36.
Running from the System Partition If the SMU has been installed on a system partition, it can be run from there. To do this, follow the steps below: 1. If an EFI shell prompt is available on the local console and the files on the system partition can be accessed, skip to step 3. 2. Reset the server and boot to the EFI shell. 3. Locate the filesystem (e.g., fs0:, fs1:) that contains the service partition software and change directory to \efi\service\smu. 4. Run the smu.efi application.
Note that subtasks can be made up of one or more views, depending on the server management configuration settings enabled by you as the views are displayed. Most views contain common buttons to perform specific operations. Buttons that are common to all views regardless of the task (Back, Next, Cancel) are described in the Remote SMU Keyboard Support and Local SMU Keyboard Support sections. Buttons that are specific to the server management configuration task are described in Table 20.
Access Mode This option is used to configure the access mode for the LAN channel. The available options are described below. Always Available The channel is dedicated to communication with the BMC and is available during all system states (powered-down, powered-up, pre-boot, sleep, run-time, etc.). Disabled The channel is disabled from being used to communicate with the BMC. Privilege Level Limit This setting determines the maximum privilege level at which communication on the channel can take place.
Subnet Mask The Subnet Mask is the host’s subnet mask. The server uses this to decide if alert destinations are in the local subnet or in another subnet relative to the client console. The Subnet Mask is required when DHCP is disabled. The Subnet Mask is entered as a dotted notation, e.g., 255.255.0.0. Default Gateway IP Address The Default Gateway IP address is the IP address of the router used when the BMC sends a message or an alert to a system on a different subnet than the BMC is on.
This checkbox is checked by default unless the MAC address edit box appears to have a valid MAC address. A MAC address of 00-00-00-00-00-00 is considered invalid, so the checkbox would get checked when the SMU displays the view in that case. If the checkbox is unchecked, the default gateway MAC address edit box becomes active (it is grayed out when this checkbox is checked). If it is still checked when the OK button is clicked, the firmware immediately attempts to resolve the gateway MAC address.
Figure 38. LAN Alerting Configuration Enable LAN Alerting This checkbox is used to enable or disable alerts on the LAN channel. SNMP Community String This edit box is used to enter string that is entered in the Community String field for Platform Event Traps (PETs). This string can optionally be used to hold a vendor-specific string that is used to provide the network name identity of the system that generated the event. This string is 18 bytes maximum and it is typically set to “public”.
New, Edit, and Delete Buttons If the New button is clicked, a view is displayed to allow configuring of a new LAN destination address; refer to the following section. If the Edit button is clicked, a view is displayed to allow editing of the configuration for the currently selected destination IP address (the address whose radio button is selected in the list). The Delete button is clicked to delete the currently selected destination IP address (the one whose radio button is selected in the list).
Destination MAC Address If the destination IP address is outside the subnet that the server is on, this edit box is used to enter the MAC address of the destination machine to which the alert should be sent. The MAC address should be entered as a series of six pairs of hex digits separated by dashes, e.g. 00-01-62-d0-3e66. Alphabetic hex digits (a-f) can be entered in uppercase or lowercase.
Serial Over LAN Configuration View The serial over LAN view shown in Figure 40 allows configuring the operation of the serial over LAN capability of the BMC. Figure 40. Serial Over LAN Configuration View Enable Serial Over LAN This checkbox is used to enable or disable the serial over LAN capability. SOL Privilege Level This setting is used to select the minimum operating privilege level that is required to be able to activate SOL. The choices are User, Operator, and Administrator.
User Configuration Subtask The User Configuration subtask provides a mechanism for configuring the user access to the LAN and Serial/Modem channels. Some of the options presented in these views are dependent on how the channels have been configured; therefore, the channels should be configured before you access settings (this is not enforced by the software, though). User Configuration Initial View After clicking on the User Configuration subtask, the first view displayed is shown in Figure 41.
Edit User View Figure 42 shows the view that is displayed when the Edit button is clicked on the User Configuration main view. Note that any changes made to user settings do not take affect until the next time that user establishes a session. If the settings for the anonymous user (the first user listed) are chosen to edit, the view displayed is similar to that in Figure 42 except that there is no edit box for the username, since that cannot be changed. Figure 42.
Enter/Verify New Password These text boxes are provided for entering the password for the user being configured. The Verify text box is provided so that you can ensure that the password entered in the Enter New Password field is correct. As a user enters a password, asterisks are displayed. If a password already exists, these fields show “********”.This password can be from 1 to 16 bytes in length, so when entering in ASCII, the password can be from 1 to 16 characters long.
Platform Event Filtering (PEF) Subtask The Platform Event Filtering (PEF) subtask provides a mechanism for configuring the BMC to take selected actions on event messages that it receives or has internally generated. These actions include operations such as system power-off and system reset as well as triggering the generation of an alert. PEF Configuration Initial View After clicking on the PEF subtask, the first view displayed to you is shown in Figure 43.
Enable PEF This option is used to globally enable or disable platform event filtering. Enable SEL Event Messages for PEF Actions When this option is checked, each action triggered by a filter generates an event message for the action. This allows the occurrence of PEF-triggered events to be logged in the System Event Log (if event logging is enabled). PEF Startup Delay This option is used to configure the time in seconds to delay platform event filtering after a system power up or reset.
Event Filter Settings View The PEF event filters settings view, shown in Figure 44, displays to users the supported pre-configured event filters on the platform to which the SMU is communicating, along with settings associated with the event filters. These associated settings are: • Whether the filter is enabled or disabled. • The policy number associated with the filter (only required if alerts are enabled). • A chassis action that occurs if the filter event occurs.
Edit Event Filter View The view shown in Figure 45 is the view that is displayed after the Edit button is clicked on the Event Filters Settings view (previous section). The name of the event filter for which settings are being configured is shown after the description of the view. Figure 45. Edit Event Filter Settings View Enable Event Filter The Enable Event Filter checkbox should be checked to enable the selected filter or unchecked to disable the filter.
OK Button Clicking the OK button saves all settings currently shown in this view in the internal copy of the data. The Save button on the last PEF view must be clicked to store these settings into non-volatile storage. You are returned to the Event Filter Settings view after clicking OK. Cancel Button Clicking the Cancel button returns you to the Event Filter Settings view without saving any changes made to the selected event filter in the internal copy of the data.
Figure 46. Alert Policy Configuration View Edit Selecting an alert policy table entry and then clicking the Edit button displays a view that allows a user to change the settings for that table entry. The settings that can be changed are described in more detail in 123.
Edit Alert Policy Entry View The view shown in Figure 47 is displayed after clicking the Edit button in the Alert Policy Table view. The data shown is for whatever entry in the policy table was selected when the Edit button was clicked. Figure 47. Edit Alert Policy Entry View Enable Policy Entry This checkbox should be checked to enable the selected policy table entry. If the entry is to be disabled, the checkbox should not be checked.
Policy Type This drop-down box displays a list of letters that represent the choices for policies that can be associated with an alert policy table entry (the assigning of letters to the possible policy choices was done because the amount of text needed to describe each policy was unwieldy for the user interface).
Serial/Modem Channel Configuration Subtask This section describes the views presented to configure serial/modem channel settings. Serial/Modem Channel Configuration Initial View The serial/modem channel configuration subtask allows you to modify settings that relate to the serial/modem channel, set up dial strings to which alerts are sent, and specify the settings related to sending alerts to those destinations.
Pre-boot only The Serial/Modem channel is only available out-of-band while the machine is powered-off and during POST until the boot process is initiated. This option is primarily used with serial port sharing where it may be desirable to ensure that the BMC does not take control of the serial port during OS runtime. The Pre-boot only setting does not affect Serial/Modem alerting.
authentication of type straight password, MD2, MD5, and none. (Refer to the IPMI specification for more information on these authentication types.) Basic mode is enabled, allowing basic serial communications to take place over the serial/modem channel. Session inactivity timeout is set to one minute. Session termination bits are enabled to enable ending of a serial/modem session if an inactivity timeout occurs or if DCD is lost.
Dial Command This setting is an ASCII string for the modem string used to initiate a dial sequence with the modem. If this parameter is left empty, the default “ATD” sequence is used by the BMC. Ring Duration The Modem Ring Time setting specifies the time it takes the BMC to claim the serial connection after detecting the phone ringing while monitoring the Ring Indicator (RI) line.
New/Edit Dial String View Figure 51 shows a menu in which a user can define or modify a dial string. If a dial string that is non-null is set to null (cleared), then when the OK button is clicked, that entry in the dial string list shows up as “Not Configured”. If the Cancel button is clicked, the list of dial strings is shown again unmodified from the last time it was displayed. Figure 51. New/Edit Dial String View The valid dialing digits are 0-9, *, #, A, B, C, D.
Figure 52. Page Destination Configuration View To configure or modify the settings for a page destination, you should select a radio button next to the desired entry and then click the Edit button. The view displayed then is described in the next section. Settings shown on this view that apply to all page destinations are described in the following sections. Enable Paging This checkbox enables paging for the serial/modem channel.
Edit Page Destination View The menu shown in Figure 53 allows a user to configure or modify the settings for a page destination. Note that not all settings displayed in the page destination view can be changed; the ones that cannot be changed are not shown in the settings view. The settings that cannot be changed are platformdependent, so the view below would correspond to a particular type of server. Figure 53.
Call Retries This setting is the number of times to retry calling the destination specified by the destination dial string (if the call does not connect to the destination). A value of zero indicates no retries (the call is only made once). The value entered must be in the range 0-7. Terminal Mode Configuration View The menu shown in Figure 54 allows a user to configure the settings used when terminal mode is active.
Enable Handshake When BMC Ready To Receive Another Message This setting enables or disables whether the BMC handshakes when ready to receive another message from you. Checking the checkbox enables this feature. Newline Output Sequence This setting allows you to select which characters the BMC uses as a sequence when the BMC writes a line to the console when in terminal mode. The choices are ; ; ; ; only; and no termination sequence.
Save Operation Success/Failure View Any time a save operation is selected when using the server management configuration task, a view is displayed indicating the success or failure of the save (see Figure 56). A successful save produces a view similar to the one shown below (the header and the text below it both reflect which settings were just saved). Figure 56.
Data Corruption Errors That the SMU Application Can Handle Data corruption errors that the SMU may be able to handle include corruption of template files used by the SMU (files that represent UI views to be sent from the core components to the application). In this type of case, the SMU can detect that there is a problem when it is not able to correctly parse such a file, which means the application is not able to correctly display a view.
Remote SMU Help Use Cases This section describes the various ways help related to the SMU can be obtained when running remotely. ISM Front-end Help The front-end ISM help subsystem contains some general information on the SMU. This help is fairly generic and is not context-sensitive (does not give details related to the views displayed by the SMU). This help can be accessed by clicking on the Contents task in the task pane of the ISM Console.
Help for the Local SMU Application Help for the local SMU application appears in a modeless window on the client console since there is no browser available as when running remotely. This means that when you want to return to the local SMU application, it is necessary to click on some part of the application window. The F1 key can also be used to toggle between the SMU application window and the help window.
Shutting Down the Server To shut down the server you must exit the operating system (if applicable) and then use the power button to power down the server. Follow these steps to power down the MAXDATA PLATINUM 9000-4R Server. 1. If the server is running an operating system, use its commands or GUI to logoff (if necessary) and exit the operating system.
Understanding the General User Interface The platform diagnostics application uses multiple screens from which you can choose execution options, enable or disable tests for execution, and define test parameters. The initial screen consists of four pull down menus: • File • System Information • Platform Test • Help Up and down arrows navigate vertically through all areas of the screen. During navigation, items that you can modify become highlighted.
Setting Test Options The Test options pull down opens the Test Options window. In the Test Options window you may determine if the test stops on one of two parameters; time or iterations. By navigating to the “Stop On” item in the window and hitting the key you are given the options of “Iterations” or “Minutes”. If Iterations is set, the testing stops after executing the full test suite, however many times is indicated by the number in the “Iterations” edit box.
EFI Service Partition The EFI Service Partition provides the ability to remotely access an server running EFI, via modem or LAN, for the purpose of executing configuration/setup utilities, remote diagnostics, and any other software designed to be compatible with this environment. Service Partition Requirements 1. The SP may reside on any of the EFI-recognized physical drives. Drives not supported by EFI cannot be used for a service partition or EFI System Partition. 2.
3. Choose 3 and press to install the service partition files. 4. The installation software reports whether a system partition has been found. If so, it is recommended that you choose to install the service partition files onto the existing system partition. Do so by choosing 1 and pressing . 5. Choose the number for the system partition on which to install the partition files and press . 6.
The Setup/EMP option for handshaking must be set to CTS/RTS + CD for optimum performance. The CD refers to carrier detect. If EMP is sharing the COM port with serial redirection, the handshaking must be set to CTS/RTS+ CD. In selecting this form of handshaking, the server is prevented from sending video updates to a modem that is not connected to a remote modem. If this is not selected, video update data being sent to the modem inhibits many modems from answering an incoming call.
Table 21.
Table 22.
Sample Setup for Console Redirection This is an example of how to configure the console/host and server for console redirection. In this example, the console is running under Microsoft® Windows® XP with SP2. The console and server is directly connected through the serial ports of both systems using a serial null modem cable: Server Configuration 1. Power on the server and when prompted, press the key to enter BIOS Setup. 2. The BIOS Setup menu displays the Main menu.
Terminal Mode Overview Terminal mode is a feature that allows you to directly interface to the server’s Baseboard Management Controller (BMC) via a serial port connection and execute text-based commands. Two types of text commands are supported: • A limited selection of text commands • Standard binary IPMI 1.
Modem Connection Mode Set the options on the modem connection mode to the desired states for your application. It is highly recommended that you disable the ping message or else you will get serial ping message data from the BMC displayed on your terminal screen. Be sure to save the new serial channel configuration when you are done editing the serial channel settings Sample Setup for Terminal Mode This is an example of how to configure the console/host and server for Terminal Mode.
Console Configuration: 1. Boot the console into the OS. 2. Launch Hyperterminal by clicking on the “Start” button in the task bar. 3. Select “Programs>Accessories>Communications” and click on Hyperterminal. 4. At the Connection Description window, enter “guest” for the name and click “OK” to proceed. 5. At the Connect To window, select the COM port of the console that the Null modem is connected. In this example, it is COM1. 6.
Line Editing When this option is enabled, it allows you to make changes to the input line before submitting it to the BMC for processing. When line editing is enabled, it is recommended that echo be enabled as well. Echo When this option is enabled, the BMC echoes each character it receives to the remote console. Handshaking When this option is enabled, the BMC will output the following string as soon as the BMC is ready to accept another message from the remote console.
Terminal Mode Commands Input Restrictions Terminal mode messages are bound by the restrictions listed in the following subsections. Syntax Terminal mode messages follow the general syntax below: [] Each terminal mode message must be preceded with the left bracket “start” character and must be ended with a right bracket “stop” character and the appropriate input newline sequence. No input characters are accepted until the start character has been received.
Table 23. Terminal Mode Request to BMC Byte Explanation 1 [7:2] – Net Function (even) [1:0] – Responder’s LUN 2 [7:2] – Requester’s Sequence Number [1:0] – Bridge field 3 Command Number 4:N Data Table 24.
Table 25.
Table 26. Terminal Mode Text Commands (continued) Command Switches SYS SET BOOTOPT XX YY…NN Description This is essentially a text version of the IPMI “Set System Boot Options” command. It allows any of the boot option parameters to be set, not just the boot flags. XX YY…NN represent the hex-ASCII encoding for the data bytes that are passed in the Set System Boot Options request. See the Boot Option Parameters Table below for more information.
Table 26. Terminal Mode Text Commands (continued) Command Switches Description SYS POWER OFF Directs the BMC to perform an immediate system power off. SYS POWER ON Causes the BMC to initiate an immediate system power on. SYS HEALTH QUERY Causes the BMC to return a high level version of the system health status in ‘terse’ format. The BMC returns a string with the following format if the command is accepted.
Table 27. Boot Option Parameters Parameter # Parameter Data (non-volatile unless otherwise noted) Set In Progress (volatile) 0 Data 1 - This parameter is used to indicate when any of the following parameters are being updated, and when the updates are completed. The bit is primarily provided to alert software that some other software or utility is in the process of making changes to the data. The change shall take effect when the write occurs. [7:2] - Reserved [1:0] - 00b = Set complete.
Table 27. Boot Option Parameters (continued) Parameter # Parameter Data (non-volatile unless otherwise noted) Boot info acknowledge (semivolatile)[1] 4 These flags are used to allow individual parties to track whether they’ve already seen and handled the boot information. Applications that deal with boot information should check the boot info and clear their corresponding bit after consuming the boot options data. Data 1: Write Mask (‘write-only’. This field is returned as 00h when read.
Table 27. Boot Option Parameters (continued) Parameter # Parameter Data (non-volatile unless otherwise noted) Boot flags (semivolatile)[1] (continued) 5 Data 3 [7] - 1b = Lock out (power off/ sleep request) via Power Button [6:5] - Firmware (BIOS) Verbosity (Directs what appears on POST display) 00b = System default 01b = Request quiet display 10b = Request verbose display 11b = reserved [4] - 1b = Force progress event traps.
Table 27. Boot Option Parameters (continued) Parameter # Parameter Data (non-volatile unless otherwise noted) Boot initiator info (semivolatile)[1] 6 Address & Identity information for the party that initiated the boot. The party that initiates the boot writes this parameter and the boot info acknowledge parameter prior to issuing the command that causes the system power up, power cycle, or reset. This data is written by the remote console application, not the BMC. Boot Source Data 1- Channel Number.
Table 28.
4 Hot-swapping System Components Tools and Supplies Needed • Pen or pencil • Antistatic wrist strap (recommended) Equipment Log To record the model and serial numbers of the server, all installed options, and any other pertinent information about the server, see Appendix B “Equipment Log and Configuration Worksheet”. Hot-swapping System Fans The four 120-mm cooling fans are mounted in pairs below the back top cover of the chassis.
A B OM12890 Figure 60. Opening the Back Top Cover 3. Locate the fan you are replacing. If it is a failed fan, the amber LED on the failed fan will be lit. 4. Place your fingers into the fan holes and squeeze your fingers together to release the fan latch and pull the fan out.
C B A D OM12891 Figure 61. System Fan Location and Removal A. and B. 120 x 38 mm System Fans C. and D. 120 x 25 mm System Fans Hot-swapping Hard Disk Drives The procedures in this section describe how to determine drive status, remove a faulty drive, and install a new drive. Determining Drive Status The carriers contain light-pipes that allow dual color LED indicators to show through the bezel to display hard disk drive status as described in Table 29. Table 29.
Removing a Hard Disk Drive 1. Examine the amber LEDs above the Hard Drive Bays to determine which drive has failed. See Table 29 for information on how to interpret the LEDs. 2. Pull the drive carrier latch open and use the handle to pull the drive assembly toward you as shown by the arrows in Figure 62. 3. Slide the assembly out of the bay and place it on a clean, static-free work surface. OM12892 Figure 62.
A B OM12894 Figure 63. Power Supply Installation Order Determining Power Supply Status Each power supply has three LEDs that indicate whether power is supplied to the power supply and the health of the power supply. Table 30 provides more detail on the three LEDs. Table 30.
Removing a Power Supply ! CAUTION Any unused power supply slots must be covered with a filler panel. Uncovered slots can disrupt the airflow used for cooling the system. 1. Locate the power supply you want to remove. 2. Push the thumb latch (A in Figure 64 to unlock the power supply handle and pull the handle (in direction B in Figure 64) to undock the supply. 3. Pull the power supply out of the chassis and set the power supply aside. A C B OM12895 Figure 64.
Installing a Power Supply 1. Remove the new power supply from the protective packaging, and place it on a clean ESDprotected work surface. 2. Record the model and serial numbers of the power supply in your equipment log. See Appendix B for the equipment log. 3. Remove the filler panel from the back panel of the chassis if installed. 4. Slide the replacement power supply partway into the power supply bay (A in Figure 65). 5. Verify that the locking handle (B in Figure 65) is open. 6.
Hot Plugging PCI Add-in Cards Before replacing a hot-plug PCI I/O card without shutting down the server, use the operating system or a resident GUI to shut down or power off the PCI I/O slot you are working on. Verify that the green power LED for the slot is off before replacing the card. ! CAUTION The I/O bay should not be extracted from the chassis to hot-plug PCI cards. Instead, slide the back top cover open to gain access.
B C A OM12951 Figure 66. Removing a Hot-plug PCI Add-in Card 12. Store the board in an antistatic protective wrapper. 13. Install an expansion slot cover over the vacated slot by aligning the cover with the slot from the rear of the chassis and pressing the cover into the slot. If you are installing a new board, begin with step 5 in Installing Hot-plug PCI Add-in Cards below. 14. Close the chassis top cover. 15. If the system is installed in a rack, push the system back into the cabinet rack.
Installing Hot-plug PCI Add-in Cards 1. Observe the safety precautions, warnings, and cautions described in “Warnings and Cautions”. 2. If your server is operating, use your operating system or GUI application to make sure the PCI slot that you are installing the board into is powered down. 3. If the system is mounted in a rack, pull the chassis out of the rack as far as it’ll go. ! WARNING Make sure that the rack is anchored securely so it will not tilt forward when the server chassis is extended.
C D B A OM12952 Figure 67. Installing a Hot-plug PCI Add-in Card 12. Connect any required cabling to the PCI add-in board. 13. Close the back top cover. 14. If your server is operating, use the operating system or GUI application to power up the PCI slot into which you installed the PCI card. NOTE: the attention switch on the back of the chassis will not be supported until a Post Platform Release BIOS.
5 Warnings WARNING: English (USA) AVERTISSEMENTS : Français WARNUNG: Deutsch AVVERTENZA: Italiano ADVERTENCIA: Español MAXDATA PLATINUM 90004R Server System 147
WARNING: English (USA) The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product might be equipped with more than one AC power cord. The power button on the system does not turn off all system AC power.
Warning: English (continued) For proper cooling and airflow, unless hot swapping PCI cards or fans, always reinstall the chassis covers before turning on the system. Operating the system without the covers in place can damage system parts. To install the covers: 1. Check first to make sure you have not left loose tools or parts inside the system. 2. Check that cables, add-in boards, and other components are properly installed. 3.
AVERTISSEMENTS : Français Le bloc d‘alimentation de ce produit ne contient aucune pièce pouvant être réparée par l‘utilisateur. Ce produit peut contenir plusieurs blocs d‘alimentation. Veuillez contacter un technicien qualifié en cas de problème. Ne pas essayer d‘utiliser ni de modifier le câble d‘alimentation CA fourni, s‘il ne correspond pas exactement au type requis. Un produit peut être équipé de plus d‘un câble d‘alimentation CA.
Avertissements : Français (suite) Pour un refroidissement et une circulation d‘air efficaces, remettez toujours en place le panneau avant d‘utiliser le système, sauf si vous disposez de cartes PCI ou de ventilateurs échangeables à chaud. Le fonctionnement du système sans les panneaux risque d‘endommager ses composants. Pour installer les panneaux : 7. Assurez-vous en premier lieu de ne pas avoir oublié d’outils ou de composants à l’intérieur du système. 8.
WARNUNG: Deutsch Das Netzteil dieses Computers enthält keine wartungsbedürftigen Teile. Dieses Produkt kann über mehrere Netzteile verfügen. Überlassen Sie Wartungsarbeiten nur qualifizierten Fachleuten. Versuchen Sie nicht, das mitgelieferte Netzkabel zu verändern oder einzusetzen, wenn es nicht exakt dem benötigten Kabeltyp entspricht. Das Produkt kann über mehrere Netzkabel verfügen. Durch Ausschalten des Netzschalters wird die Wechselstromversorgung des Systems nicht unterbrochen.
Warnung: Deutsch (Fortsetzung) Bringen Sie die Gehäuseabdeckung vor Inbetriebnahme wieder an, um ordnungsgemäße Kühlung und Lüftung zu gewährleisten. Dies gilt nicht für das Hot-Swapping von PCI-Karten oder Ventilatoren. Die Inbetriebnahme des Systems ohne angebrachte Abdeckung kann zur Beschädigung von Systemkomponenten führen. So bringen Sie die Abdeckung wieder an: 1. Vergewissern Sie sich zunächst, daß Sie keine Werkzeuge oder Teile im Gehäuse vergessen haben. 2.
AVVERTENZA: Italiano L‘alimentatore contenuto nel computer non contiene parti riparabili dall‘utente. Questo prodotto può essere fornito con più alimentatori. Per l‘assistenza fare riferimento solo a personale qualificato. Non tentare di modificare o utilizzare cavi di alimentazione in c.a. che non siano del tipo prescritto. Un prodotto potrebbe contenere più di un cavo di alimentazione in c.a. L‘interruttore di accensione del sistema non scollega tutta l‘alimentazione in c.a. del sistema.
Avvertenza: Italiano (continua) Per evitare che il sistema si surriscaldi e per garantire una ventilazione adeguata, in assenza di schede PCI e ventole sostituibili a computer acceso, reinstallare sempre i coperchi del telaio prima di attivare il sistema. Se si attiva il sistema senza aver riposizionato i coperchi correttamente, alcune parti del sistema potrebbero risultare danneggiate. Per installare i coperchi: 1. Verificare innanzitutto di non aver lasciato utensili o altre parti all’interno del sistema.
ADVERTENCIA: Español La fuente de alimentación de este producto no contiene piezas que puedan ser reparadas por el usuario. Puede que haya más de una fuente de alimentación en este producto. Para las reparaciones, consulte sólo con el personal cualificado. No intente modifica ni utilizar el cable de alimentación de CA suministrado si no es del tipo exacto requerido. Un producto puede estar equipado con más de un cable de alimentación de CA.
Advertencia: Español (continuación) Para conseguir una refrigeración y corriente de aire adecuada, a excepción de las tarjetas PCI o de los ventiladores de intercambio activo, no olvide volver a instalar las cubiertas de la carcasa antes de encender el sistema. Si utiliza el sistema sin las cubiertas, podría dañar sus componentes. Para instalar las cubiertas: 1. Compruebe primero que no ha dejado herramientas o piezas sueltas dentro del sistema. 2.
6 Troubleshooting Table 31. Symptom/Cause/Solution Troubleshooting Guide Symptom Cause(s) Solution(s) System does not power up • DC-to-DC converters not plugged in or bent pins. • Boards not fully seated. • Check seating on all boards and DC-to-DC converters. • Check the interconnect LED on the top cover. System powers on, but then turns off, often with fault light • Bent pin on board set or DC-toDC converters. • Short on one of the boards due to conductive item touching it.
