Service manual

Page 3-2 SATO D508/D512 Service Manual
TROUBLESHOOTING
ERROR SIGNALS
DISPLAY
LINE
LED
ERROR
LED
BUZZER
ERROR
CONDITION
CORRECTIVE ACTION
0 Off On 1 Beep Flash Memory error Consult SATO dealer
1 Not Assigned
2 Off On 1 Beep Machine error Consult SATO dealer
3 Off On 1 Beep EEPROM error Replace EEPROM
4 Off On 1 Beep Head error Replace Print Head
5 Off Blink 3 Beeps Top Cover Open Close and latch cover
6 Off Blink 3 Beeps Out of Paper 1) Replenish media supply
2) Properly route media
7 Off Blink 3 Beeps Sensor error Adjust sensor sensitivity
8 Off Blink 3 Beeps Cutter error 1) Reconnect cutter
2) Consult SATO dealer
8. On On 0 Beeps Program error Resend data to printer
A On 1 Beep Receive Buffer Overflow 1) Restart printer and retry
2) Ensure correct protocol
B On 1 Beep Serial Parity error 1) Ensure correct parity.
2) Consult SATO dealer
C On 1 Beep Serial Framing error 1) Ensure correct data bit
2) Consult SATO dealer
D On 1 Beep Serial Overrun error 1) Ensure correct flow control
2) Retry
E On 1 Beep LAN Time Out error 1) Check Interface card
2) Check connections
3) Replace the above
F 3 Beeps Serial Font/Graphic error Ensure correct data stream