Service manual

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Problem: Print Start Position Is Incorrect Vertically ............................................................................ 3-13

Problem: Print Start Position Is Incorrect Horizontally ........................................................................3-14

Problem: White Lines Appear In Printed Labels ................................................................................ 3-14

Problem: Labels are Not Being Dispensed Properly By The Optional Dispenser Unit ...................... 3-15

Problem: The Cutter Is Not Working ................................................................................................... 3-16

Test Print Troubleshooting .................................................................................................................. 3-17

Test Labels ......................................................................................................................................... 3-17

Data Dump Diagnostic Label .............................................................................................................. 3-19

Printing Factory/Service Test Labels .................................................................................................. 3-20

Replacement Procedures

Print Head Replacement ....................................................................................................................... 4-2

Platen Roller Replacement ................................................................................................................... 4-3

Accessing the Main Board .................................................................................................................... 4-4

Fuse Replacement ................................................................................................................................ 4-5

Main Circuit Board Replacement .......................................................................................................... 4-6

Panel Board Replacement .................................................................................................................... 4-7

Relay Board (Label Sensor Board) Replacement ................................................................................. 4-8

Label Sensor Replacement ................................................................................................................ 4-10

Cover Sensor Replacement ................................................................................................................ 4-12

Drive Motor Replacement ................................................................................................................... 4-14

Drive Gear Replacement .................................................................................................................... 4-16

Cutter Assembly ................................................................................................................................. 4-18

Checks/Adjustment Procedures

Top of Forms Offset .............................................................................................................................. 5-2

Factory Clear ........................................................................................................................................ 5-3

Print Darkness ...................................................................................................................................... 5-4

Printer Counter Clear ............................................................................................................................ 5-6

Cutter Counter Clear (If Cutter Is Installed) .......................................................................................... 5-6

Test Print Counter Clear ....................................................................................................................... 5-7

Cut Position (If Cutter Is Installed) ........................................................................................................ 5-7

Eye Mark / Paper End Sensor Sensitivity ............................................................................................. 5-8

Paper End Sensor Sensitivity (Alternate) ............................................................................................. 5-8

Gap Sensor Sensitivity ......................................................................................................................... 5-9

Gap Sensor Sensitivity (Alternate) ........................................................................................................ 5-9

Power Supply Checks ......................................................................................................................... 5-10