Specifications

August 2018 xcore connect™ Page 9 of 10
(B) Pursuant to Subsection (A), SELLER’s warranty services will specifically include providing END USER with
alternative floor covering of comparable quality and/or carry out necessary repairs of the Product to cover the
remainder of the warranty period. This includes material cost only and does not include labor.
IV. Warranty Period
This Limited Warranty of the Product, and any implied warranties provided to END USER by state law not otherwise
excluded or disclaimed in this Limited Warranty, apply for a period commencing from the date of shipment of the
Product from SELLER’s manufacturing or distribution facilities, including motor drive or other means of transportation.
The length of the xcore connect warranty period ten (10) years for commercial and twenty-five (25) years for residential
usage.
V. Exclusions from Warranty
(A) This Limited Warranty does not apply to Product which has been discontinued or to a particular color or design which
has been discontinued at the time of sale or to Product sold as seconds or B grade.
(B) This Limited Warranty does not apply to outdoor installations.
(C) This Limited Warranty does not apply to installations over subfloors that have not been prepared according to the
installation instructions, including any effects on the building or occupants caused through excessive moisture in the
building or the subfloor.
(D) The following is not included under this Limited Warranty:
1. Color deviations as compared to physical, printed, and electronic representations;
2. Damage caused by improper storage and handling before installation;
3. Any use of the product which, in the sole judgment of the SELLER, is improper (players’ boxes in ice arenas,
pivot zones in high traffic areas);
4. Scratches, splinters or marks on the Product unless SELLER is notified as soon as the Product is received
by the END USER;
5. Excessive wear from the presence of sand and/or grit on the installed material;
6. Periodic adjustments and shifting not caused by the Product. Such shifting is normally the result of improper
installation;
7. Damaged caused by exposure to petroleum distillants (solvents, chlorine, acidic chemicals) or industrial oils;
8. Misuse or abuse of the Product by the END USER;
9. Damage caused by the subfloor or substrate movement of any kind;
10. Damage caused by unreasonable use and/or negligence, including but not limited to spiked heels;
11. Damage caused by improper preparation, installation or maintenance, including other accessories;
12. Damaged caused by furniture, appliances, fixtures, and equipment that is not properly leveled with
appropriate protective glides, casters and floor protectors;
i. Glides must be a minimum of 1” in diameter.
ii. Glides must be flat, smooth and slightly rounded.
13. Damage caused by extended direct exposure to sunlight;
14. Labor costs for removing and/or re-installing replacement and associated freight costs are not covered
under this warranty.
VI. Limitations on Warranty
This Limited Warranty is provided by SELLER, and it contains the only express warranty provided to END USER by SELLER.
SELLER does not authorize any other person to give any other warranties on SELLER's behalf.