User guide

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Problems, possible causes, and solutions
Audio issues
Sound doesn’t capture or print to tape, video files play back
with no sound, or sound output is distorted or too loud
Possible cause 1 Incorrect adjustments If the sound problem is with a
particular device (for example, TV or speaker), the volume
control on the device itself may need adjusting.
Solution Adjust volume Adjust the volume control on the device.
Possible cause 2 Bad connections Audio cables may be loose or
incorrectly wired.
Solution Check connections Make sure that all audio connections
to the breakout cable are correct (see Chapter 3, “Installing
Your RT.X100 Xtreme and Connecting Your Devices”).
Possible cause 3 Incorrect adjustments in Windows Your sound card’s
software settings may be incorrect. Specifically, input or
output may be disabled, or volume levels may be too low or
too high.
Solution Check adjustments Make sure your sound card’s
playback and recording levels are correctly set as explained
in “Set your volume levels” on page 13.
Possible cause 4 RCA cables not properly attached You may not have
attached your audio cables to the breakout cable.
Solution Re-attach cables Make sure that your RCA audio cables
are securely attached and in the proper jacks on your
breakout cable.
No audio output from the PC speakers or breakout cable
Possible cause Bad connections Audio cables may be loose or
incorrectly wired.
Solution Check connections Make sure that all audio connections
to the breakout cable are correct (see Chapter 3, “Installing
Your RT.X100 Xtreme and Connecting Your Devices”).
Windows cannot play .wav files
Possible cause No sound card installed A Windows message will appear
if you try to play any system sounds or any non-RT.X100
Xtreme related sounds, without having a sound card
installed.
Solution Install a sound card Make sure you have a sound card,
and that it is installed correctly.