User guide

Matrox Rainbow Runner G-Series – User Guide 41
Troubleshooting
Video editing
The following troubleshooting items address problems related to video editing.
Problem Can’t use Rainbow Runner G-Series
Cause
Your computer may have not given an interrupt request (IRQ) to your Matrox
graphics card or may have given one used by another device in your computer. This
may be because your computer’s “Plug-and-Play” feature is turned off.
To check the display adapter’s IRQ:
1
Right-click the My Computer icon on the Windows desktop background, then
click
Properties  Device Manager.
2
Click the plus sign to the left of the Display adapters. An “X” through an icon
means the hardware has been disabled. A circled exclamation point through the
icon means the hardware has a problem.
3
Double-click the name of your Matrox
display adapter to open a properties dialog
box. The type of problem is displayed in
the
General tab  Device Status area.
Check also the
Resource tab  Resource
Settings
list for an Interrupt Request.
Solution Change settings in your computer’s CMOS setup utility.
If your computer has the options of enabling Plug-and-Play detection, or assigning
an IRQ to a VGA adapter, make sure they’re enabled. If your computer doesn’t
have these options, you may be able to manually assign an IRQ to your graphics
card using the CMOS setup utility.
For more information on your computer’s CMOS setup utility, see your system
manual or contact your system manufacturer.
For a list of notes, problems and limitations, click
 Programs  Matrox Video Tools 
Read Me.