User guide

17 Matrox AuroraVX3mp – User Guide
2 To remove Matrox software:
a Click Start " Settings * " Control Panel " Add/Remove Programs (double-click*)
" Matrox PowerDesk-SE " Change/Remove " Yes . (* Depending on your version
and configuration of Windows, this part of the step may not be necessary.)
b Click Matrox Driver " Change/Remove " Yes .
3 Restart your computer.
4 After your computer has restarted, install the latest display driver for your Matrox card.
You may also need to reinstall other Matrox software.
Extra troubleshooting
The following are extra troubleshooting items related to graphics hardware.
Problem Can’t select one or more display resolutions supported by your
monitor
1
Cause Windows XP – Windows may be disabling display resolutions that it can’t detect as
supported by your monitor.
1
Solution Install the latest monitor software from your monitor manufacturer.
2
Solution Change Windows monitor settings:
1 Right-click your Windows desktop background, then click Properties " Settings .
2 If you’re using a multi-display desktop, select a display.
3 Click Advanced " Monitor , disable Hide modes that this monitor cannot display , then
click
OK " OK .
Problem Can’t use Windows, Windows reports a configuration error, and/or
can’t install or uninstall Matrox display driver
1
Cause The problem may be specific to the motherboard in your computer.
1
Solution There may be a software update available for your motherboard. To find out what
motherboard model your computer is using, see your system manual. For more information,
contact the maker of your motherboard or computer. Many motherboard or computer
manufacturers have software updates available on their Web site.
Note: Windows XP – You may need administrator rights to install certain software. For
more information, see Windows documentation.