ENGLISH User Guide 10881-301-0100 2003.12.
Overview Thank you for purchasing a Matrox Parhelia Precision SGT (Satellite Graphics Technology) graphics card. Your Matrox card is a high-performance graphics card that plugs into an expansion slot inside your personal computer. Your Matrox graphics card supports DualHead features and OpenGL stereooutput. With DualHead features, you can use an analog grayscale monitor (for example, a Siemens 21105 or 21106 grayscale monitor) and, at the same time, a standard analog or digital computer monitor.
Hardware installation This section describes how to install your Matrox card. For information specific to your computer, like how to remove its cover, see your system manual. WARNING: To avoid personal injury, turn off your computer, unplug it, and then wait for it to cool before you touch any of its internal parts. Also, static electricity can severely damage electronic parts.
Note: If you’re using a PCI graphics card in a PCI-X compatible slot, your choice of PCI slot may affect your card or system performance. For more information, see your computer manual. WARNING: Inserting your Matrox card into the wrong type of slot could damage your card, your computer, or both. If you’re using a 32-bit PCI slot, only part of your card’s edge connector should be inserted into the PCI slot (the part closest to the back of the computer).
Connection setup This section describes how to connect your monitors and your stereo device to your Matrox graphics card. WARNING: Don’t change monitor connections while your computer is turned on. While your computer is turned on, it may be using monitor settings that are specific to the current monitor connections. Some devices may be permanently damaged if incorrect settings are used. WARNING: If an unsupported monitor is used with your Matrox product, this monitor may be permanently damaged.
Note: When connecting the BNC connectors on your 3W3 cable to your monitor, make sure the Green (G), Horizontal Sync (H – gray wire), and Vertical Sync (V – black wire) connections are firmly in place and plugged into the correct input. 3 Connect the stereo device Connect your stereo device (for example, your 3D glasses) to the stereo connector (mini DIN, 3 pins) on your stereo-output adapter.
Software setup This section describes how to install Matrox software for Windows 2000/XP. (For other operating systems, see the Readme file in the root folder of the Matrox installation CD-ROM.) You may need administrator rights to install certain software. For more information, see Windows documentation. 1 Install display driver Windows detects new hardware when you restart. If Matrox display drivers haven’t been previously installed, Windows prompts you to install a display driver.
4 Set up your display software Use Matrox PowerDesk software to change certain display settings or access Matrox features. To access PowerDesk, double-click its icon ( ) on your Windows taskbar. To see the PowerDesk icon in Windows XP, you may need to click the Show hidden icons button ( ) on your Windows taskbar. For more information on how to use Matrox PowerDesk, see the online help.
Troubleshooting Basic procedures This section explains basic procedures that are referred to by some troubleshooting items in this guide. Restarting in VGA mode Windows 2000/XP – What follows is information on how to restart your computer in VGA mode. If your primary display is usable: 1 Restart your computer, click Start " Shut Down " Restart " OK. 2 Before Windows starts, press [F8] for the Windows startup menu to appear.
2Solution If a graphics adapter is built into your computer motherboard, your system may not have automatically disabled it when you inserted your Matrox card. Check your system manual for instructions on how to disable your computer’s built-in graphics adapter. 3Cause You may have connected only a standard computer monitor that doesn’t support Plug-andPlay. 1Solution 4Cause Use a standard computer monitor that supports Plug-and-Play or use a grayscale analog monitor.
7Cause 3 Insert your Matrox installation CD-ROM. 4 Click Start " Run, type D:\Sysutils. You will need to use the PBIOSWin program to update the BIOS of your Matrox graphics card. For more information on how to use this program, see the Readme file in the Sysutils folder. 5 Turn off your computer, remove the other graphics card, then plug your monitor into your Matrox graphics card. 6 Restart your computer.
3Cause If your monitor uses BNC input, one or more connection settings may be incorrect. 1Solution Set each of your monitor RGB input and sync switches (if available) to 75 ohms, with the sync set to “external”. These controls are usually switches on the back of your monitor. 4Cause If display problems occur after the startup screen of your operating system, your software monitor settings may be incorrect. 1Solution Make sure correct software monitor settings are selected.
2Cause 1Solution 5 Make sure the correct monitor is selected in Windows (see “Configure your monitor settings”, page 7). 6 Restore your original display settings (see steps 2 and 3). Files on your system may have been deleted or corrupted. Remove, then restore Matrox software: Note: Before removing software, make sure you have all the necessary files to reinstall software that may still be needed. Note: Windows 2000/XP – You may need administrator rights to remove certain software.
Extra troubleshooting Graphics The following troubleshooting items address problems related to graphics cards. Problem Can’t use Windows, Windows reports a configuration error, and/or can’t install or uninstall Matrox display driver Note: Windows 2000/XP – You may need administrator rights to install certain software. For more information, see Windows documentation. 1Cause 1Solution 2Cause The problem may be specific to the motherboard in your computer.
Note: Windows 2000/XP – To check if your monitor settings are properly selected: 1 Right-click your Windows desktop background, then click Properties " Settings " Advanced " Monitor. If you’re using multiple displays in independent mode, select a display before clicking Advanced. 2 For Plug-and-Play monitors: # If you see the name of your monitor or “Plug-and-Play”, your monitor settings are properly selected.
Problem 1Cause 3D and video programs don’t work Your computer may not have given an interrupt request (IRQ) to your Matrox graphics card or may have given one used by another device in your computer. This may be because your computer’s “Plug-and-Play” feature is turned off. Windows 2000/XP – To check the display adapter’s IRQ: 1Solution 1 Click Start " Settings* " Control Panel " Performance and Maintenance* " System (double-click*) " Hardware " Device Manager.
Problem 1Cause Using multiple displays under Windows 2000/XP, program doesn’t work with main graphics card Your main graphics card may not be controlling your primary display. The graphics card that controls your primary display is the one that first displays information when you restart your computer. A program that doesn’t recognize multiple displays may not work with a graphics card unless it’s controlling your primary display.
2Solution Windows 2000/XP – For advanced users – To use a program that doesn’t support multidisplay systems, you can disable all displays other than your primary display: 1 Double-click the PowerDesk icon ( ) on your Windows taskbar to access the PowerDesk main interface. To see the PowerDesk icon in Windows XP, you may need to click the Show hidden icons button ( ) on your Windows taskbar. 2 Click Multi-Display Setup. Make sure you’re using 1 display.
2Cause Windows 2000/XP – If the Windows method for display driver installation was used (instead of running the setup program included with your Matrox display driver), the driver may not be installed for all the graphics cards it supports. 1Solution Run the setup program included with the Matrox display driver. The setup program automatically installs the display driver for each Matrox graphics card it supports.
4 2Solution Click OK or Apply for your changes to take effect. (Depending on the feature you disabled, you may have to restart your computer for the changes to take effect.) Disable Windows effects: Windows 2000 – 1 Right-click your Windows desktop background, then click Properties " Effects. 2 Disable one or more features under Visual effects. Windows XP – 3Solution 1 Right-click your Windows desktop background, then click Properties " Appearance " Effects. 2 Disable one or more features.
2Cause 1Solution 3Cause 1Solution If you’re using multi-display mode, the program window or dialog box may be in a display or on a monitor that’s unusable. (For example, your monitor may not be properly connected or configured.) Make sure all the displays and monitors you want to use are usable. For more information, see other troubleshooting items in this guide.
3 4 Enable one or more of the following features: # Open program windows # Maximize windows Choose where you want the program window or dialog box to appear. For more information, see Matrox PowerDesk context-sensitive help. Problem Display on digital monitor appears blurry or uses only a portion of the screen 1Cause You may be using a lower display resolution than what your digital monitor supports. If your monitor supports display scaling, the image on your screen may appear blurry.
Display information ! Your Matrox graphics card is 100% VGA compatible and supports all VESA standards: VBE 2.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor). ! Your Matrox product supports DualHead features. DualHead features control 2 displays at a time. ! To get the most of your Matrox product, we recommend using the highest color palette setting (a 32-bit color palette) for all your displays. ! 3D acceleration is only available with a 16- or 32-bit color palette.
Supported VESA modes (main display) In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes.
Hardware information Features Matrox Parhelia Precision SGT Graphics chip Matrox Parhelia-512 GPU DualHead-HF $ Main RAMDAC 400 MHz Secondary RAMDAC 400 MHz Memory Memory type Card type 256 MB DDR (Double Data Rate) SDRAM PCI* 64-bit, 66 MHz Form factor ATX Connectors 1 × DVI-I, 1 × 3W3 * Also compatible with 32-bit, 33 MHz PCI slots and with 3.3- or 5-volt PCI slots.
Maximum card dimensions – Matrox Parhelia Precision SGT ≤0.75 in. / ≤1.91cm 6.875 in. / 17.46 cm 3.89 in. / 9.
Pin usage for a digital (DVI-I) connector 1 8 C1 C2 17 24 C3 C4 C5 9 Pin Signal Pin Signal Pin Signal 1 TMDS data 2– 9 TMDS data 1– 17 TMDS data 0– 2 TMDS data 2+ 10 TMDS data 1+ 18 TMDS data 0+ 3 TMDS data 2/4 shield 11 TMDS data 1/3 shield 19 TMDS data 0/5 shield 4 TMDS data 4– 12 TMDS data 3– 20 TMDS data 5– 21 TMDS data 5+ 5 TMDS data 4+ 13 TMDS data 3+ (3D-sync-out*) 6 DDC clock 14 +5 V power* 22 TMDS clock shield 15 Ground* (for +5 V, Hsync, & VSync) 23
Pin usage for an analog dual-monitor adapter (DVI-I to HD-15) 1 8 C1 C2 9 24 17 C3 C4 C5 Pin Signal Pin Signal Pin Signal 1 TMDS data 2– 9 TMDS data 1– 17 TMDS data 0– 2 TMDS data 2+ 10 TMDS data 1+ 18 TMDS data 0+ 3 TMDS data 2/4 shield 11 TMDS data 1/3 shield 19 TMDS data 0/5 shield 4 Analog red (2) 12 TMDS data 3– 20 Analog blue (2) 5 Analog horizontal sync (2) 13 TMDS data 3+ 21 DDC Clock (2) 6 DDC clock (1) 14 +5 V power 22 TMDS clock shield 23 TMDS clock
Pin usage for an analog (HD-15) connector 5 1 10 6 15 11 Pin Signal Pin Signal Pin Signal — 1 Analog red output 6 Ground 11 2 Analog green output 7 Ground 12 SDA (DDC) 3 Analog blue output 8 Ground 13 TTL horizontal sync 9 +5 V (DDC) 14 TTL vertical sync 10 Ground 15 SCL (DDC) 4 5 — Ground Pin usage for a 3W3 connector Pin 1 2 Signal 1 TTL horizontal sync 2 TTL vertical sync 3 Analog green output 3 Matrox Parhelia Precision SGT – User Guide 29
Customer support Matrox Web Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. ! Visit the Matrox Graphics Web site at: www.matrox.com/mga/ ! E-mail questions or comments regarding the site to: webmaster@matrox.com If you have a problem Matrox values your business and offers preferred support for your Matrox product.
Program-specific problems If a problem appears with a specific program, please give us the following information: ! Display settings (color palette, display resolution, and so on) applied when the problem occurs. ! Program name and version. Name any add-on packages you’re using. ! If possible, take note of the file and segment address that caused the problem. ! Detailed steps known to cause the bug, so we can reproduce it.
Warranty A. Limited Warranty Statement 1. Matrox Graphics Inc. (“Matrox”) warrants to the end-user customer, who provides adequate proof of purchase that Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and workmanship for a period of three (3) years from the date of purchase. This warranty applies only to the original enduser purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2.
C. Limitations of Liability 1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL MATROX BE LIABLE FOR: a. any direct, indirect, special, incidental, consequential, foreseeable or unforeseeable, or punitive damages, whether based on contract, tort, delict or any other legal theory and whether advised of the possibility of such damages; and/or b.
Software license agreement Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights are reserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations: 1. The license is for the original purchaser only, and is not transferable without written permission of Matrox. 2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser.
Index A F 30 address, Matrox P FTP, Matrox 30 PCI 3 PowerDesk B BIOS 8, 31 H 10, 16, 17 BNC monitor connection 11, 15 C 5–6 connectors 5, 6, 7, 14 customer support 30–31, 32–33 connection setup D display primary hardware acceleration 19 information 2, 25–29 installation 3–4, 5–6 installation hardware 3–4, 5–6 overview 2 E expansion slots 3, 9 troubleshooting 9–13 extra 14–22 graphics 14–20 video 22 16 V 10, 17 display information software setup 7–8 T I IRQ S 23–24 M monitor con
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USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
EUROPE (English) European user’s information – Declaration of Conformity Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 89/336/EEC for a Class B digital device. They have been tested and found to comply with EN55022/CISPR22 and EN55024/CISPR24. In a domestic environment these products may cause radio interference in which case the user may be required to take adequate measures.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de conscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation. Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo.
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(English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
Matrox Graphics Inc. Deutschland 1055 St-Regis Blvd. Matrox Electronic Systems GmbH Dorval, Quebec Inselkammerstaße 8 Canada H9P 2T4 D-82008 Unterhaching bei Tel: (514) 822-6320 München, Deutschland www.matrox.com/mga/support/tech_support/home.cfm Tel: 089 614 474-0 Web site: www.matrox.com/mga Fax: 089 614 9743 Vertriebs Infoline: 089 614 474-44 United Kingdom Technische Unterstützung: 089 621 70 333 Matrox UK E-mail: TechnischerSupport@matrox.com Sefton Park Web-Site: www.matrox.
