Matrox Graphics Architecture ENGLISH Productiva G100 • Mystique G200 • Millennium G200 • Millennium G200 SD • Millennium G200 LE Installation Guide 10526-101-0441 1999.03.
Contents Using this guide 3 Overview 4 Hardware installation 5 Software installation 10 Software setup – Windows 95/98 11 Monitor setup.................................................................................................................... 11 Display setup..................................................................................................................... 12 TV output setup .................................................................................................
Using this guide This guide assumes you’re familiar with basic functions like click, right-click and double-click, and that you’re familiar with the basics of the operating system you’re using. Also, we use the following conventions: Bold for text that appears on-screen, subheadings and labels. Italics for file names, paths, publication titles, and new terms. Bold Italics for emphasis. Keyboard keys in square brackets, with a plus sign separating keys that you press simultaneously.
Overview Thank you for purchasing a Matrox graphics card. Your Matrox card is a high-performance graphics card that plugs into an expansion slot inside your personal computer. The Matrox graphics engine gives you superior performance with Windows, digital video and 3D graphics. To accelerate 3D programs, your Matrox card uses bus mastering and has hardwareaccelerated features, including texture mapping, Gouraud shading and Z-buffering.
Hardware installation WARNING: Static electricity can severely damage electronic parts. Before touching any electronic parts, drain the static electricity from your body. You can do this by touching the metal frame of your computer. When handling a card, hold it by its edges, and avoid touching its circuitry. 1 Switch to the standard VGA display driver If you’re running Windows 95/98 on your computer, this step isn’t necessary. If you’re using another operating system (for example, Windows NT 4.
4 Insert your Matrox card Bracket screw Remove the cover for the slot you intend to use. Save the screw for the mounting bracket. Position your Matrox card over the expansion slot you’ve chosen. Push the card in firmly and evenly until it’s fully seated in the slot. Expansion Replace the screw to secure the bracket of slot your Matrox card to the computer frame. Motherboard 5 Graphics card Connect the monitor Simply plug your monitor cable into the monitor connector on your Matrox card.
6 If your Matrox card supports TV output*: TV or VCR using S-video Connect a TV or VCR (optional) If your Matrox graphics card has extra video connectors on its bracket, you can use them to view or record the display of your computer with a TV or VCR. TV or VCR using composite video S-video cable If your video device (TV or VCR) didn’t come with composite video (RCA) or S-video cables, this type of cable is available at most electronics stores.
Sound output Typically, the sound output from a computer comes from speakers connected to your sound card. If you prefer, you can hear or record the sound output from your computer using the same TV or VCR you connect to your graphics card. To do this, you need an audio cable with a stereo jack on one end and two RCA connectors on the other end. If you don’t have this type of cable, you can buy one at most consumer electronics stores.
To use a SCART adapter, connect the SCART end of the adapter to your TV or VCR, then connect the other end to your Matrox card and sound card. Depending on the type of SCART adapter you’re using, you may need male-to-male adapters to attach your audio/video cables to it. 7 Restart your computer If you’re using Windows 95/98, it detects new hardware when you restart. If Matrox display drivers haven’t been previously installed, Windows reports finding a PCI adapter (even if you have an AGP card).
Software installation This section describes how to install Matrox software for Windows 95/98 or Windows NT 4.0. (For other operating systems, see the readme file in the root folder of the Matrox installation CD-ROM.) 1 Insert the Matrox installation CD-ROM in your CD-ROM drive – the mgasetup program automatically starts.* This setup program works with Windows 95/98 and Windows NT 4.0, and detects which operating system you’re using. 2 Select the language you want to use, then click Next.
Software setup – Windows 95/98 To access Matrox PowerDesk programs and online documentation, click Programs Matrox PowerDesk. You can also access PowerDesk features by clicking the Matrox QuickDesk icon ( ) on the Windows taskbar. Note: The Matrox display driver for Windows 95/98 supports multiple displays with Windows 98. However, Matrox PowerDesk features are disabled in multi-display mode. To change your display settings while in multi-display mode, use Windows controls.
Display setup After checking your monitor’s software settings, you can change your display resolution, color palette and other Matrox PowerDesk settings. To access Matrox display property sheets, click Programs Matrox PowerDesk Matrox Display Properties. To change your display resolution or color palette, click the Settings tab. For more information on changing your display settings, see the online Matrox PowerDesk guide.
Software overview Matrox PowerDesk for Windows 95/98 includes Matrox display driver with: DirectDraw and Direct3D support for direct access to Matrox hardware. Plug-and-Play (DDC-2B) and Energy Star (DPMS) support. Settings property sheet to change your display settings. Use this sheet to access Matrox PowerDesk features such as: Desktop mode buttons to set up a proportional, horizontal or vertical virtual desktop. Display schemes to easily switch to a pre-defined display setting.
Software setup – Windows NT 4.0 To access PowerDesk programs and online documentation, click Programs Matrox PowerDesk NT. You can also access PowerDesk features by clicking the Matrox QuickDesk icon ( ) on the Windows taskbar. Monitor setup To check your monitor settings Programs Matrox PowerDesk NT Matrox Display Properties Monitor. 1 Click 2 If you have a Plug-and-Play monitor: Make sure the Plug-and-Play (DDC) monitor button is selected.
TV output setup If your Matrox graphics card supports TV output, you can view or record your computer display on a TV or VCR connected to your computer. (To connect video devices to your computer, see page 7.) To use TV output mode*: Programs Matrox PowerDesk NT Matrox Display Properties Monitor. 1 Click 2 Depending on the standard your TV or VCR uses, click one of the following buttons: Output to TV (NTSC) – The NTSC standard is used in North America and Japan, among other places.
Settings property sheet to change your display settings. This sheet provides access to Matrox PowerDesk features such as: Desktop mode buttons to set up a proportional, horizontal or vertical virtual desktop. Desktop mode button to set up a multi-display desktop. Display schemes to easily switch to a pre-defined display setting. Monitor property sheet to inform the Matrox display driver of your monitor’s capabilities.
Troubleshooting Graphics The following troubleshooting items address problems related to graphics cards. For a list of notes, problems and limitations, click Programs Matrox PowerDesk Readme. Also, be sure to check for any last-minute release notes at the end of this manual and in the Matrox CD-ROM readme file. Problem Cause Computer doesn’t display information or boot after Matrox card is installed Your Matrox card may not be properly installed.
Cause Solution The BIOS of your Matrox graphics card may need to be updated or restored. For advanced users: If you have another VGA-compatible graphics card (ISA or PCI), you can try resetting the BIOS of your Matrox graphics card. 1 Turn off your computer and insert the other graphics card into an expansion slot. For more information on expansion slots, see “Choose an expansion slot”, page 5. 2 Plug your monitor into the other graphics card and restart your computer.
Solution Make sure the 15-pin connector to your Matrox graphics card is firmly in place. Solution If your monitor uses a 15-pin connector, make sure the connection to the monitor is firmly in place. Solution If your monitor uses BNC input, make sure the Red, Green, Blue, Horizontal Sync (HSYNC – white or gray wire), and Vertical Sync (VSYNC – black wire) connections are firmly in place and plugged into the correct input.
Solution Windows NT 4.0: 1 Press [Ctrl]+[Alt]+[Del] [Tab] [Tab] [Enter] [ ] (down arrow) [Enter] to restart your computer. 2 From the startup menu, choose Windows NT 4.0 “VGA mode”. 3 Right-click the Windows desktop background, then click Properties Settings. Windows may prompt you that the display settings are incorrect for the current mode; click OK to continue. Cause Solution 4 Move the Desktop area slider down to its lowest setting, then click OK. 5 Restart your computer normally.
Problem Cause Solution Problem Can’t install or uninstall Matrox software for Windows 95/98 Files on your system may have been deleted or corrupted. For advanced users: Try manually removing Matrox display drivers, then reinstall them. 1 Switch to a VGA display driver (see step 4, page 20). 2 In the following folders, remove all files or folders related to “Matrox” or “MGA”. (For more information on some files, right-click on them in Windows Explorer, then click Properties Version.
Problem 3 From the Matrox monitor list, select the monitor model you’re using. If your monitor model doesn’t appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (for example, Standard Monitor Types Vesa 1024X768 @60Hz). For more information on Matrox monitor selection, see the online Matrox PowerDesk guide. 4 Click OK to apply your selection and close the dialog box.
Cause Your computer may not have given an interrupt request (IRQ) to your Matrox graphics card or may have given one used by another device in your computer. This may be because your computer’s “Plug-and-Play” feature is turned off. Windows 95/98 – To check the display adapter’s IRQ: Solution 1 Right-click the My Computer icon on the Windows desktop background, then click Properties Device Manager. 2 Click the plus sign to the left of the Display adapters.
Problem Game for Windows 95/98 doesn’t start or runs slower than normal (program uses Microsoft DirectX interface) Cause An older version of DirectX may be installed. The Matrox CD-ROM setup program installs DirectX, but some programs install an older version of DirectX (overwriting your version). To see what version of DirectX is installed: 1 Click Programs Matrox PowerDesk Matrox Display Properties Information.
Cause Solution Too many programs may be running (using up computer resources). Close other programs, including memory resident programs like System Agent. Cause Your display settings may be too high. As a result, video file playback may not be fully supported by Matrox hardware. Solution Try lowering your display settings. We recommend a 1024 × 768 display resolution with a 16-bit color palette. Windows 95/98 or NT 4.
Problem Cause Solution Problem After restarting computer, Windows 95 warns that the graphics card isn’t configured correctly You may have a conflict because of previously installed display drivers. Delete all existing display drivers and reinstall Matrox display drivers. 1 If Windows 95 prompts you to start the Add New Hardware Wizard, click Cancel. (If you start the Wizard, it will not detect your graphics card.) 2 Right-click the My Computer icon on the Windows 95 desktop.
Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga) and BBS (see page 38). Solution Windows 95/98: Disable Matrox hardware acceleration. Cause Solution 1 Right-click the My Computer icon on the Windows desktop background. 2 Click Properties Performance Graphics. 3 Move the Hardware acceleration slider to None. 4 Click OK Close Yes to accept the changes and restart your computer.
6 Restart your computer for changes to take effect. Note: To restore multi-display mode, repeat steps 1–6, but clear the Disable in this hardware profile check box in step 3. TV output The following troubleshooting items are for Matrox cards with TV output support (see page 7). Problem TV image is garbled or unusable (a blank screen, or rolling or overlapping screen images) Cause Solution Cause Make sure your TV or video recorder is properly connected. For more information, see page 7.
Cause If you’re using a program that runs full-screen, this program may be using a display mode that’s not supported for TV output. Solution If the program offers a choice of display modes, select a display mode supported for TV output. For a list of display modes supported for TV output, see “Supported TV output modes”, page 35. For information on how to change display modes with the program you’re using, see its documentation.
Problem Cause Solution Computer text is hard to read with a TV The resolution of a TV is lower than a typical computer display. As a result, some text may be harder to read with a TV than with a computer monitor. Windows 95/98 or NT 4.0: Lower your computer display resolution. 1 Click Programs Matrox PowerDesk Matrox Display Properties Settings. Solution 2 Move the Display area slider to a lower setting. 3 Click OK to close the dialog box and apply changes. Windows 95/98 or NT 4.
Sound The following troubleshooting items address problems related to sound cards. Problem Cause Solution Cause Solution Cause Solution Sound doesn’t record, video files play back with no sound, or sound output is distorted or too loud If the sound problem is with a particular device (for example, TV or speaker), the volume control on the device itself may need adjusting. Adjust the volume control on the device itself. Audio cables may be loose or incorrectly wired.
Cause Solution 32 7 For the Master, Line and/or Wave controls, make sure the Volume sliders are at one-quarter to one-half levels (if you’re not sure, try half level), and the Mute check boxes are cleared. 8 Close the dialog box. The problem may be specific to the sound card you have. For more information, see your sound card manual.
Display information Maximum display resolutions – SDRAM * Graphics memory * Color palette Maximum display area Maximum 3D display area * 256 colors (8-bit) 1800 × 1440 / 1920 × 1200 — 32/64 K colors (15/16-bit) 1600 × 1200 / 1920 × 1080 1152 × 864 16 M colors (24-bit) 1280 × 1024 — 16 M colors (32-bit) 1152 × 864 800 × 600 256 colors (8-bit) 1800 × 1440 / 1920 × 1200 — 32/64 K colors (15/16-bit) 1800 × 1440 / 1920 × 1200 1600 × 1200 / 1920 × 1080 16 M colors (24-bit) 1600 × 1200 / 192
Horizontal refresh rate (kHz) Display resolution* 640 × 480 230 MHz RAMDAC † 250 MHz RAMDAC † 31–102 31–102 800 × 600 38–114 38–114 1024 × 768 48–113 48–113 1152 × 864 54–110 54–110 1280 × 1024 64–107 64–107 1600 × 1200 75–106 75–113 1920 × 1080 68–88 70–94 1920 × 1200 75–91 75–95 1800 × 1440 89–97 89–104 230 MHz RAMDAC † 250 MHz RAMDAC † 640 × 480 60–200 60–200 800 × 600 60–200 60–200 1024 × 768 60–140 60–140 1152 × 864 60–120 60–120 1280 × 1024 60–100 60–100 1
Supported VESA modes In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes.
Hardware information (128-bit DualBus) 230 MHz 230 MHz 230/250 MHz 250 MHz 250 MHz 250 MHz 250 MHz (internal) (internal) (internal) (internal) (internal) (internal) (internal) Memory 4 MB 8 MB 8 MB 8 MB 8 MB 16 MB 8 MB Memory type SGRAM SDRAM SDRAM SGRAM SDRAM SDRAM SDRAM TV output * — — — — — — Card type AGP 1× † AGP 1× † AGP 2× ‡ AGP 2× ‡ AGP 2× ‡ or PCI § AGP 2× ‡ AGP 2× ‡ AGP form factor ATX ATX ATX ATX or NLX ATX ATX ATX G2+MSDA16 G2+MILEA Mil
Productiva G100 4 MB Productiva G100 8 MB Mystique G200 Millennium G200 Millennium G200 SD 8 MB Millennium G200 SD 16 MB Millennium G200 LE Matrox add-ons (sold separately) Memory — — 8 MB SDRAM 8 MB SGRAM 8 MB SDRAM — — Rainbow Runner G-Series (video editing card) — DVD decoder * * — — — — * * — TV output † ‡ Flat panel ‡ — * For graphics cards shipped with computers, this model may not support this add-on.
Customer support Matrox Web and FTP sites Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Our FTP site contains current drivers for Matrox products. You can download drivers using the Internet FTP site, in addition to our BBS. You can access our FTP server independently, or from the Matrox Web site.
5 Direct Matrox Technical Assistance – If you still can’t resolve a problem, you can get direct technical assistance four ways: Call Technical Support (Canada) at 514-685-0270. For residents of Quebec only, call 514-822-6330. Send a FAX to 514-822-6363, Attention: Graphics Technical Assistance. Send e-mail to graphics.techsupport@matrox.com. Write a letter to Graphics Customer Support at our Corporate Headquarters. The address is: Matrox Graphics Inc., 1055 St. Regis Blvd.
Where to get information For display information: Windows 95/98 or NT 4.0 – click Programs Matrox PowerDesk Matrox Display Properties Information. For system information: Windows 95/98 – right-click the My Computer icon on your Windows desktop background, then click Properties. Windows 98 – click Information. Windows NT 4.0 – click Diagnostics.
Contact Matrox on CompuServe to receive answers to questions you may have about our graphics accelerators and video products. You can receive: assistance on technical questions information on the latest products and upgrades tips on using Matrox products Through CompuServe, you can directly contact Matrox technical representatives or other Matrox users. You can also take advantage of the many services CompuServe offers.
Warranty A. Limited Warranty Statement 1. Matrox Graphics Inc. (“Matrox”) warrants to the end-user customer, who provides adequate proof of purchase that Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and workmanship for a period of three (3) years from the date of purchase. This warranty applies only to the original end-user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2.
C. Limitations of Liability 1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL MATROX BE LIABLE FOR: a. any direct, indirect, special, incidental, consequential, foreseeable or unforeseeable, or punitive damages, whether based on contract, tort, delict or any other legal theory and whether advised of the possibility of such damages; and/or b.
Index 0-9 3D H 4 A hardware acceleration 4, 26 information 13, 16, 36–37 installation 5–9 address, Matrox 39 Adobe Acrobat 3 AGP 5 I installation hardware 5–9 Windows 95/98 & NT IRQ settings 22, 23 B BBS, Matrox 38 BIOS settings 23 BNC monitor connection bus mastering 4 19 C CD-ROM, Matrox 3, 9, 10 composite video 7, 8 CompuServe 38, 40 customer support 38–41, 42 D M monitor connector 19, 37 monitor settings 18 Windows 95/98 11, 19, 21 Windows NT 4.
Software license agreement Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights are reserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations. 1. The license is for the original purchaser only, and is not transferable without written permission of Matrox. 2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser.
Thank you for choosing Matrox Please register online (www.matrox.com/register) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
Copyright © 1998 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd. ....................................Matrox®, Matrox Mystique® Matrox Graphics Inc......................................................
(English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
Matrox Graphics Inc. Deutschland 1055 St-Regis Blvd. Dorval, Quebec Canada H9P 2T4 Tel: (514) 822-6320 Matrox Electronic Systems GmbH Inselkammerstaße 8 D-82008 Unterhaching bei München, Deutschland Fax: (514) 822-6363 Tel: 089 614 474-0 Fax-back service: (514) 685-0174 Fax: 089 614 9743 BBS: (514) 685-6008 BBS: 089 614 00 91 BBS (ISDN): 089 614 474-91 Technical support: (514) 685-0270 In Quebec, call: (514) 822-6330 E-mail: graphics.techsupport@matrox.
