Specifications

4
Known issues
you use your display card’s control panel to turn off the vertical sync for
each program that you use with your Matrox video hardware. In the NVIDIA
Control Panel, select
Manage 3D Settings, click the Program Settings
tab, select a program to customize, such as
Adobe Premiere, and then set
Vertical sync to Force off. (Ref# VPG-3465)
• Adobe Photoshop CS6 does not support Matrox .avi files. (Ref# 51248)
• When using the HDMI output from an Xbox as your input source with
MXO2 hardware, the audio output from MXO2 may be distorted. To correct
the audio distortion, switch the video output setting of your Xbox to 480p,
and then back to your original HD output setting, such as 1080i. In order to
see your Xbox video display while making your setting changes, you may
need to connect the HDMI output from your Xbox to an HDMI monitor or
other HDMI display device. After doing this, remember to reconnect the
HDMI output to MXO2. (Ref# 54132)
• Some programs may include the Matrox ASIO driver in their list of available
audio drivers. This driver, however, can be used only with Adobe Premiere
Pro. The driver is named
Matrox ASIO Driver for Adobe Premiere Pro to
help avoid confusion. (Ref# VPG-5067)
Adobe Premiere Pro
• When using Matrox voice-over in a sequence that has an audio sample rate
other than 48000 Hz, the audio output from MXO2 won’t be available. This
issue, however, does not affect the recorded .wav file. (Ref# VPG-5049)
• If you’re using the Matrox MPEG-2 I-frame codec for rendering video
previews in an NTSC or 486p sequence, when you change the MPEG-2
I-frame data rate, your change may not be retained when you save your
settings, and instead the data rate may revert back to the default setting of 25
Mb/sec. (Ref# VPG-2794)
• If Adobe Premiere Pro quits while starting or the Matrox settings are
missing, press and hold
SHIFT+ALT while restarting Premiere Pro. You can
release the
SHIFT+ALT keys when the splash screen appears. Because this
will restore your preferences to default settings, you’ll need to specify your
preferences again using
Edit > Preferences. (Ref# 57016 and VPG-1659)
• In order to perform an audio-only capture using Matrox MXO2, you must set
the
Input Type to Consumer-quality Source and select a component
video input source in the
Matrox Capture Settings dialog box, although
the video input source doesn’t need to be connected. (Ref# VPG-175 and
VPG-2567)
• When switching between Adobe DV/HDV device control and Matrox
RS-422 device control, the video preview in the
Capture panel may go
blank when you play back your source video. If this happens, close the
Capture panel and re-open it. (Ref# 57284)