Specifications

3
Known issues
3 Choose File > New > Sequence and under Available Presets in the New
Sequence
dialog box, select an MPEG-2 I-frame, uncompressed 10-bit, or
uncompressed 8-bit preset in the appropriate format (NTSC or 486p).
4 With the new empty sequence active in the Timeline panel, choose Edit >
Paste
to copy the contents of your old sequence to the new one.
5 You can now delete your old Matrox sequence and save your project.
Known issues
Please be aware of the following issues when using Matrox MXO2 products with
Matrox Mtx.utils version 7.1:
Installation and general operation
• Matrox Mtx.utils does not support having more than one Matrox MXO2
product installed in the same system, nor does it support having an MXO2
product with Matrox Axio or RT.X2 hardware installed in the same system.
Before installing Mtx.utils for your MXO2 hardware, make sure that you
remove any Axio or RT.X2 hardware. (Ref# 54436)
• When installing Matrox Mtx.utils, you may receive a message that some
device drivers have not been installed successfully. You can ignore this
message, as the device drivers will be successfully installed once the
Mtx.utils installation is complete. (Ref# 52208)
• After adding a Matrox CompressHD card to your Matrox MXO2 system,
even though Matrox X.info detects your new hardware, the Matrox presets
for encoding to Matrox H.264 Blu-ray format may not be present in Adobe
Encore. If this happens, uninstall and re-install Matrox Mtx.utils. (Ref#
56582)
• If you installed Matrox Mtx.utils without your Matrox MXO2 hardware
connected to your computer, you may experience problems trying to use
your MXO2 system when you connect your MXO2 hardware for the first
time. If this happens, restart your system. (Ref# 51673)
• To improve the brightness of live video windows in Matrox applications
(such as the preview window in Matrox A/V Tools) on a system that has an
NVIDIA display card, use your display card’s control panel to set the
dynamic range for video to full. In the NVIDIA Control Panel under
Video,
select
Adjust video color settings. In the displayed dialog box, select
With the NVIDIA settings, click the Advanced tab, and from the
Dynamic range list, select Full (0-255). Apply this setting to all the
displays on which you preview video using Matrox applications. (Ref#
56660)
• To avoid issues when using applications that have a live video window on a
Matrox MXO2 system with an NVIDIA display card, it’s recommended that