Specifications

10
Known issues
• If you created a Matrox .264 file containing complex video, such as for an
Adobe Premiere Pro sequence that contains complex Motion effects, Adobe
Encore may issue an error when you use this file to create a Blu-ray image or
burn a Blu-ray Disc. If this happens, try re-creating your Matrox .264 file
using
Variable bit rate (VBR) encoding with a high Source video
complexity
setting in the Matrox MAX H.264 Settings dialog box. (Ref#
VPG-1778)
• You may see stuttering in the video displayed in the Preview Window of the
Matrox MAX H.264 Capture application on your computer monitor. This
issue, however, does not affect the video output or your captured file. (Ref#
55618)
• When you export an Adobe Premiere Pro sequence to a Matrox MAX H.264
file, extra frames of black video may be added at the end of your exported
file. (Ref# 54399)
• If you scale your source video when exporting to a Matrox MAX H.264 file,
the output frame size in the
Source panel and the video preview and output
frame size in the
Output panel of the Export Settings dialog box may not
be updated correctly. This issue, however, does not affect your exported file.
(Ref# 51511)
• To avoid problems with playing back Matrox .mp4 files on Apple devices,
make sure that you have the latest software update available for your device
from Apple. (Ref# 51631)
• When you export an Adobe Premiere Pro sequence that has chapter markers
to a Matrox MAX H.264 file, the chapter markers are not exported and
therefore won’t be available when you import your exported file to Adobe
Encore. (Ref# 51780)
• If you want to transcode directly to Matrox H.264 Blu-ray format in Adobe
Encore, make sure you don’t enable the transcoding of assets using Adobe
Media Encoder. To check your settings in Encore, choose
Edit >
Preferences > General
, and make sure that the option to transcode assets
using Adobe Media Encoder is not selected (this option is disabled by
default). (Ref# 53710)
• When transcoding directly to Matrox H.264 Blu-ray format in Adobe
Encore, you must set the audio
Output Channels to Stereo, and the
Sample Size to 16-bit. (Ref# 54267)
• If you’ve specified Matrox MAX H.264 transcode settings in Adobe Encore
and click
Edit Quality Presets a second time to change the settings, the
settings under
Video and Audio may be empty. If this happens, select a
different format from the
Format list, then set the format back to Matrox
H.264 Blu-ray
. You can then specify the settings that you want. (Ref#
54817)