User guide

Matrox Graphics Card – User Guide 29
Problem Screen image defects appear, program doesn’t run properly, or
Windows doesn’t work properly
(example: mouse pointer not drawn properly)
1
Cause Some programs may not work properly with some Matrox acceleration.
1
Solution Disable specific types of software acceleration:
Windows 2000/XP –
1 Access the Matrox PowerDesk Options property sheet (see “Accessing PowerDesk
property sheets”, page 12).
2 Clear one or more check boxes, starting with Use device bitmaps caching . For more
information, see context-sensitive help.
3 Click OK Æ Close to accept the changes. (Depending on the feature you disabled, you
may have to restart your computer for the changes to take effect.)
2
Solution Disable Windows effects:
Windows 2000 –
1 Right-click your Windows desktop background, then click Properties Æ Effects .
2 Disable one or more features under Visual effects .
Windows XP –
1 Right-click your Windows desktop background, then click Properties Æ Appearance Æ
Effects .
2 Disable one or more features.
3
Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on
the Matrox Web site (www.matrox.com/graphics
).
4
Solution Disable Matrox hardware acceleration:
Windows 2000/XP –
1 Right-click your Windows desktop background, then click Properties Æ Settings Æ
Advanced Æ Troubleshooting (or Troubleshoot ).
2 Move the Hardware acceleration slider to None .
3 Click OK Æ OK to accept the changes.
Note: If your Matrox product was provided by the manufacturer of your computer, check
the Web site of that manufacturer for the latest display driver. A display driver provided by
the manufacturer of your computer is more likely to be tested with your computer model.