User guide
Matrox Graphics Card – User Guide 19
3
Cause
Your computer BIOS (Basic Input/Output System) may not be up to date. For more
information on your computer BIOS, see your system manual.
1
Solution
Reinstall your previous graphics card and, if possible, update your computer BIOS. This can
usually be done with software from the manufacturer of your computer. Contact your system
vendor or manufacturer to get a BIOS update for your computer.
To get the correct BIOS update, you may need to know the serial number your computer
displays when it restarts. (This number is usually in the lower-left corner of the display.)
4
Cause
The BIOS of your Matrox graphics card may need to be updated or restored.
1
Solution
For advanced users
– If you have another VGA-compatible graphics card (PCI), you can try
resetting the BIOS of your Matrox graphics card.
1
Turn off your computer and insert the other graphics card into an expansion slot. For
more information on expansion slots, see “Choose an expansion slot”, page 3.
2
Plug your monitor into the other graphics card and restart your computer.
3
Insert your Matrox installation CD-ROM.
4
Click
Start
Æ
Run
, type
D:\Sysutils
. You will need to use the
PBIOSWin
program to
update the BIOS of your Matrox graphics card. For more information on how to use this
program, see the
Readme
file in the
Sysutils
folder.
5
Turn off your computer, remove the other graphics card, then plug your monitor into
your Matrox graphics card.
6
Restart your computer.
Note:
Make sure your computer uses the other graphics card to control your primary
display. The graphics card that controls your primary display is the one that first displays
information when you restart your computer. (A DualHead-supporting graphics card may
display this startup information on both of its displays at the same time.)
Your computer BIOS (Basic Input/Output System) and the slot type (AGP, PCI, or PCIe –
see “Choose an expansion slot”, page 3) of each graphics card help determine which
graphics card controls your primary display.
To control which graphics card is used for your primary display, you may be able to change
the configuration of your computer BIOS. For information on how to change your
computer BIOS settings, see your system manual.